Photo Gallery

Back of SERVPRO employee looks into bathroom where another SERVPRO employee is inspecting

Assessing Water Damage in a Home

You can't always see the full extent of water damage. That's why our team always performs a complete assessment to determine moisture levels and identify hidden damage. In fact, in this home, we found mold growing behind the walls of this bathroom!

Hardwood floors and some wood furniture covered by taped-down plastic, which are intruded by a couple of tubes

Hardwoods Drying System

Did you know it's possible for us to dry your water-damaged hardwoods? Using an advanced drying technique (pictured above), we can save some hardwoods. This is a result of our focus to train our employees on new and current restoration practices!

Professional Water Damage Restoration

As a 24/7 disaster restoration company, we often get calls during extreme weather situations. In this case, low temperatures caused pipes in this local hospital to freeze and burst. Our water production manager (pictured) stepped in to help dry out the moisture!

Wall of Air Movers

SERVPRO of Catawba County East is always ready to respond to customer calls. That's why we have hundreds of air movers--so we always have equipment available. This is only a small fraction of our air mover inventory!

Team Building Exercises

It's our top priority to provide our customers with prompt, high-quality service. One way we work to achieve that is by building the bond of our team. We host company-wide events to ensure that we are at peak performance. In the above photo, we took our team to a ropes course for a day of team building!

Supporting the Community Through Continuing Education Classes

SERVPRO of Catawba County East is a strong believer in supporting your local community. That's why we host Continuing Education classes for our local insurance agents and adjusters a few times a year! 

Large Loss Response at Martinsville Speedway

When heavy rains fell in parts Virginia earlier in 2018, SERVPRO of Catawba County East was called in to respond help Martinsville Speedway, which had heavy flooding. Our team was quickly deployed and worked day and night to get them operational once again! In this picture, our team had a chance to drive on the track--a rare opportunity!

Esporta Soft Contents Cleaning Technology

This is our Esporta Washing System, which is housed in our textiles cleaning facility. This super powerful machine can clean 90% of soft contents (including clothes, stuffed animals, leather, and many others)! This is just one of several cutting technologies we use to make it "Like it never even happened."

Contents Packout After a Fire

When a fire ruined much of this home, our contents team came in and packed up the customer's affected possessions. These items are neatly packed in our branded boxes and sent to our warehouse for cleaning and storage until the home is restored.

Demolition After a Home Fire

When a fire destroyed much of this home, our team at SERVPRO of Catawba County East had to come in and demo some of the rooms. Our repair team is able to restore the rooms back to their original condition!

Commercial Storm Damage in Conover, NC

In this photo, Marketing Representative Michael Richey begins filling out the proper documentation while our crews perform water mitigation services on this commercial building. Heavy wind and rain damaged the roof and caused major flooding!

Wet Carpet Removed in Newton, NC

In the above photo, our team had to remove carpet that had begun to pull up when we began to extract water. Our extraction process removes as much moisture as possible so our air movers can dry quickly and efficiently.

Apartment Unit Duct Cleaning

The previous tenant in this apartment unit smoked cigarettes indoors regularly, which led to a strong, lingering odor. As a result, our crew was asked to conduct a duct cleaning and deploy deodorizing methods to remove the odor!

Pipe Leaked at Newton, NC Fire Department

When a pipe leaked at a local fire department, water damaged the carpet in two offices. SERVPRO of Catawba County East was called in to extract the water and dry the affected areas. In the above photo, you can see the wet carpet takes up a large amount of area.

Setting-up a Mold Containment Space

Our team of qualified mold specialists know that the first part of any mold remediation job is to set-up a containment space. The affected area is sealed and keeps spores from leaving by utilizing negative pressure.

Catawba Rainstorm Flooding

The water pooling on the hardwood flooring in this Catawba home requires immediate removal to prevent the planks from warping and cupping. This rapid extraction also protects the crawlspace supports and helps to inhibit the growth of mold. Call SERVPRO for a swift response.

Employee Appreciation Lunch

We believe it's important to show our employees how much we appreciate all of the hard work they do. During our quarterly lunch, we took the time to celebrate our first employee to retire!

Tornado Damage in Catawba County

When a tornado roared through part of Catawba County in October, many properties in the area were damaged. We drove through the county in our signature green car to visit affected areas!

Conover Water Problem

A church in Conover suffered slight water damage from pooling water. The race for dehumidification was to prevent secondary damage to the artifacts and icons within this place of worship. Count on SERVPRO for fast help.

Mold Damage – Conover Home

Mold damage was discovered in the upstairs of this Conover home. When the technicians of SERVPRO of Catawba County East are confronted with extensive mold growth, they need to suction the mold spores to the exterior of the home without contaminating any unaffected area of the structure.

Mold Growth in Catawba Home

A Catawba customer called about mold growth in the basement of a home he was selling. The customer had used some commercial products, but they were ineffective. Our team came in and lowered the moisture levels before treating the affected areas. It was "Like it never even happened."

Fire Damage- Newton Home

Fire damage to this bedroom in a Newton home was the result of smoking in bed. We were able to clean the walls and ceiling with dry sponges followed by some detergent. We treated the odor in the air with a hydroxyl generator which captures particulates in the air.

Catawba Storm Damaged Office Ceiling

The rain entered from the roof, and the storm damage to this ceiling in a Catawba office needed immediate attention to mitigate damages. The roof was covered with a tarp to prevent further water intrusion, and the cleanup started with the removal and discarding of the ceiling tiles.

Conover Water Damaged Home

The water heater's ruptured supply line drenched the utility closet and the hallway of this home in Conover. SERVPRO techs removed the damaged drywall, removed the carpeting, and proceeded to dry out the affected areas with air movers and dehumidifiers. Call us for emergency services.

Large Water Loss in Newton

The broken 8" main drenched the concrete floor of the production facility in Newton. Our SERVPRO technicians quickly extracted the standing water and set up an array of drying equipment. Dehumidifiers, air movers, and axial fans are all part of our inventory to grapple with a damaging water emergency.

Mold Damage – Conover Bathroom

Mold damage occurred in this Conover Bathroom when the supply line to the toilet leaked for several weeks leading to mold growth in and through the wall surrounding the supply line. As the photo show, we had to remove the damaged drywall to facilitate treatment of the affected area.

Fire Damage – Newton Kitchen

Fire damage to this Newton home’s kitchen began as a grease fire on the stove. You can see the resulting soot and smoke damage associated with the incident. SERVPRO of Catawba County East was able to restore the cabinets and appliances to their preloss condition.

Maiden Storm Aftermath

The flooding of a locker room at a fitness center required fasted water extraction to mitigate water damage. SERVPRO strives to salvage vinyl wall coverings even though demolition of the drywall was needed. The moisture level, as indicated by the device, was restored to normal levels.

Water Damage – Newton Bathroom

Water damage to this Newton bathroom was caused by a toilet supply line leak. The leak was robust enough to drench the flooring and wick up the drywall. We pulled up the linoleum flooring and cut out the damaged sections of drywall. We cleaned up the water and dried the affected areas before applying an antimicrobial substance to inhibit any potential mold growth.

Commercial Sewer Damage – Conover

Commercial sewer damage in Conover required that we build a containment area before beginning the cleanup. The dirty water of sewer backups can be very unsanitary can present health hazards through bacteria and viruses that may be present. SERVPRO technicians are well trained to deal with large sewer backups and have the equipment needed to tackle such a problem. This particular water damage situation was dealt with and completed in two days. If water damage visits your home or commercial facility, call SERVPRO of Catawba County East 24/7 at (828) 465-6504. We proudly offer 24-hour emergency service, and we are equipped to handle any size disaster.

Mold Damage – Conover Office Lunchroom

Mold damage was at this Conover office lunchroom was hidden behind a row of cabinetry that included a sink. The mold infestation was discovered due to the musty odor it ultimately produced.

Catawba East Battles Wildfires

It is unfortunate that arson has torched some of our beautiful natural settings in the Catawba East area. This widespread catastrophe has engulfed more than 65,000 acres, and we wish you to remain safe and secure. Our group of SERVPRO franchises is ready to assist our neighbors and friends in restoring fire damaged properties "Like it never even happened."

Storm Damage – Newton

Storm damage occurred to this Newton home when a band of powerful thunderstorms passed through the area. Water damage crept in from the outside and was first noticed when the hardwood flooring began to buckle. If storm damage impacts your home or commercial facility, call SERVPRO of Catawba County East 24/7 at (828) 465-6504. We proudly offer 24-hour emergency service.

Catawba Flooding in a Warehouse

The storm water flowed in through a garage bay and covered the concrete deck with several inches of water. Our SERVPRO technician set up the water vacuum pump and quickly extracted the bulk of the standing water. The concrete pad and cinderblock walls meant it would take an extended time to remove all the moisture from the affected areas. We utilized a desiccant dehumidifier and got the job done.

Mold Damage – Conover Home with Air Movers

Mold Damage in this Conover home involved significant moisture. Industrial air movers are pictured here being used to enhance the drying process. If mold growth turns up in your home or commercial property, call SERVPRO of Catawba County East 24/7 at (828) 465-6504.

Water Damage – Newton Hi-Tech Drying Procedure

Water damage to this Newton kitchen is shown being dried with hi-tech equipment and procedures. Advanced methods for drying allowed us to restore rather than replace these kitchen cabinets. Cost savings were realized, and natural resources were saved. That is a win-win situation. If you suffer water damage and want the most up-to-date equipment, call SERVPRO of Catawba County East. We are here 24/7 at (828) 465-6504.

Claremont Storm Damage

WHen the groundwater rose above the thresholds of the french doors water poured into the basement kitchen. SERVPRO techs set up pumps and drying equipment to remove the water and moisture from the flooring.

Office Has Water Damage in Conover

A small pinhole leak in a hidden water line expanded and put a large puddle of water in this home office in Conover creating water damage to the floor and the office furniture. We quickly dried the place out.

Fire Damage in Newtown

The vacant Newtown building sustained fire damage from an exposed wire in the attice. The damage could have been worse, but the SERVPRO crew cleaned the soot and smoke away, prepped the walls, and the owner was satisfied.