What our Customers say...


The team was friendly, efficient, and knowledgeable in all their mold remediation work at my mother's home.

Adam at SERVPRO of Catawba County East explained their processes and what to expect from the beginning. It made a troublesome situation a lot easier to go through for myself and my family. I would recommend this company and this location to friends, coworkers and my family.

Despite significant difficulty, the SERVPRO team arrived the day after Hurricane Florence ended and began the extensive project of restoring our campus. From the beginning it was evident that this “Extreme Team” was professional, extremely competent and dedicated. Throughout the restoration we were impressed by their work ethic and genuine commitment to customer service and our total satisfaction.

We benefited from excellent hour-to-hour communication coupled with a genuine desire to understand our culture and accommodate accordingly. Team members were courteous, helpful and diligent. Concerns that we conveyed were quickly addressed and resolved.

SERVPRO’s rapid response and untiring effort under trying circumstances prevented further serious damage to our facilities and allowed us to resume activities within a reasonable time frame. We were blessed to partner with SERVPRO during the restoration of our campus and can recommend them highly.

I am very pleased with the work they have done to my home. It was a mess from a water damage issue but SERVPRO of Catawba County East did an excellent job of cleanup and repairs to my home. Like they say, "Like it never even happened."

Cannot say enough about the level of professionalism and service I received from SERVPRO. of Catawba County. We had a water leak from our ice maker. Every step of their service from restoration to repair to clean up was fantastic. We had sub floor repairs, hardwood floor repair/ refinishing, dry wall, paint and more. There cleaning crew was amazing and my house has never been so clean! All the contractors they supplied were excellent. They even worked out payment details with our insurance company. The attention to detail at every step was amazing. SERVPRO scheduled everything with special attention to making it work with my schedule. The teamwork they provided was outstanding in everyway. They made a very painful/difficult situation, painless. If I could give them 10 stars, I would. Thanks to all at SERVPRO of Catawba County for you care, attention and service.

The guys were friendly, professional, knowledgeable, and a joy to work with! We highly recommend them! 

We had a quick response and when all arrived they went to work on getting the clean up started. With in a few hours had all equipment here to start the drying of the walls and flooring. 

I can affirmatively state that Victor and the SERVPRO team did an excellent job! No company could have provided better service. Efficient, very courteous, professional, workers were dedicated and worked very hard. Extremely pleased!

SERVPRO was prompt and took care of us. Highly recommended!

The team who came was courteous and knew exactly what they were doing. It was such a relief to know somebody was taking care of the problem.

I had a massive leak with my washing machine that caused water to get behind my walls & made its way downstairs! So I literally had a flood in my foyer! David with SERVPRO came right out, analyzed the situation & determined where I had the moisture, cut the walls out, removed the damaged installation & brought in the dehumidifiers & fans! He checked in daily to check on the status on the drying process & today, 5 days later, we had dry walls! YAY! So I meet next week with the adjustor & SERVPRO's adjuster, to start as I call, "Phase 2" of this process...putting my home back together again! But if the contractors that come into my home are anything like David, I'll be a VERY happy customer! I am a single mother to 3 children, so I am very funny about who I let into my home, I felt safe with David in my home & around my children, like I didn't need to stand over him & watch him. He was respectful of my home, and very accommodating to my hectic crazy schedule! Highly recommend to anyone! 10 STARS!!

They did a great job at restoring my home, after I flooded my kitchen . I had no idea they would be able to get a company out so fast and they would be so sufficient. The techs were extremey passionate about the work they did and the price I was quoted seemed fair.

I highly recommend SERVPRO if your home has any incidents like mine did! These guys are very good at what they do!

No suggestions for improvement; they were great!

Very nice and professional!

This team was awesome! Would work with SERVPRO again anytime!

My husband Chris and I just had a house fire the night of Christmas. Tammy and her team at SERVPRO were so fantastic! They not only took so much stress off our shoulders, they were so kind, hardworking, and professional! I would highly recommend them to anyone in need of help from a disaster or anything that covers their field. Thank you so much Tammy, team, and SERVPRO, you are amazing!

I was very impressed with the quality of SERVPRO's services. They even showed us before-and-after pictures so we wouldn't have to crawl through and see for ourselves!

SERVPRO was prompt and professional. I was impressed by their service quality, so I would definitely hire them again!

Great staff, excellent service, highly recommended!

Thanks to John, Mike, and Michael for restoring my home after a storm knocked a tree through my home and caused rain damage.

I am so appreciative that you guys are the one that my realtor suggested. You made sure the mold was completely gone before I moved in and two years later I am still so pleased I didn’t work with anyone else to get this project completed. Thank you SERVPRO.

SERVPRO did a great job with cleaning up my business' fire damage!

SERVPRO did a great job! After the job, they showed me before and after photos and even told me things I can do to prevent this type of incident from happening again.

Michael from SERVPRO was wonderful! Very prompt and professional!

The team from SERVPRO was a pleasure to work with in a difficult situation. Our Newton retail store looks better now than it did before the water damage. Thanks again for getting us back in business.

If you ever find yourself in the unfortunate situation of having a water damaged house, do yourself a favor and call SERVPRO. They restored my home in Claremont to its former glory.

This SERVPRO group will work non stop to meet your needs and make you a happy customer. Our mold problem is gone and our place smells great. Thanks!

The workers from SERVPRO were very patient with my uncle who doesn't get around very well. They met his needs, kept him in his home, and got rid of the nasty mold safely!

We want to thank you after a horrible experience was made better by your flood damage restoration team. Our store in Newton is open, and we are back in business. So fast!

When fire destroyed our garage, I thought that we have to knock it down. This truly professional team of experts came to my rescue with a reasonable estimate and great work. Thanks.

I'm writing this recommendation for a great water damage team. They came to my aid after water damaged my basement recently. SERVPRO was able to save my carpet with their advanced equipment and technology. Thank you.

After the fire was put out, we were left with a ton of water damage in our Newton kitchen. SERVPRO came in and made sure that the water and fire damage were not going to keep us from living in our home. Thanks for all of your hard work. We appreciate it very much.

Talk about a big disaster. When we came home from a one week vacation, I realized that a leaky faucet was now a flood in the bathroom of my Conover home. Turning to your company saved the day for me and my family. Thanks again.

I was really happy with the mold damage repair experts that you guys sent to our Claremont house. They were true professionals. They know the field of mold removal and mold damage repairs.

I just wanted to say a quick thanks for an outstanding job. To be honest, my kitchen looks better now than it did before it suffered major water damage. I know it couldn’t have been easy to do, but your team certainly made the restoration process look simple.

Outstanding work ethic, professional and knowledgeable team members, prompt response to our call for fire damage restoration services, and unparalleled customer service. A job well done.

I swear your team and all their equipment arrived at my home almost as soon as I hung up, which is certainly what was needed when my home was covered in water. It means so much to know that there are people you can count on in a bad situation. Wonderful cleanup job.

Certainly went above and beyond my expectations during the mold remediation process. Not only is the mold gone, but that strange musty smell is also a thing of the past.

A sincere thanks for your professionalism during a challenging water damage restoration process. From removing and replacing the kitchen baseboards and flooring to completely removing every little speck of water, I am definitely impressed by the job your company did.