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Fire & Water - Cleanup & Restoration

Archived Blog Posts

3 Ways Your Business Can Prepare for a Potential Disaster

1/8/2019 (Permalink)

Commercial 3 Ways Your Business Can Prepare for a Potential Disaster Disasters occur when we least expect them, which is why it's important to plan ahead. Look for an alternate operations site before it's too late!

It’s not something a business owner ever wants to happen, but it often occurs when they least expect it—disaster strikes. According to FEMA, between 40-60% of small businesses never reopen their doors having suffered from a disaster. Even knowing this, many businesses fail to prepare or have any plan in place for when an incident does occur. If your business is in this situation, here are 3 things you can do to prepare your business for a potential disaster!

  1. Develop an Emergency Ready Plan. One of the best ways you can prepare your business is to have a document that details emergency contact information, utility shutoff locations, and other essential information—all in one place. Fortunately, your local SERVPRO franchise will create an Emergency Ready Plan for your business for free!

  1. Identify an alternate operations site. If a disaster does enough damage to halt your business’ operations, you’re likely to lose a lot of money (and potentially hurt your reputation). Before that happens, identify another space you can use to resume some or all of your operations, at least temporarily. For example, this could be a rented office space, a friend’s unused warehouse space, or wherever it makes sense for your business.

  1. Ensure you have sufficient insurance coverage. When your business has a disaster, insurance is your best friend. Not only do they pay for some or all of the damage costs, but they are also a great resource center for finding the necessary services and accommodations. It’s important you review your coverage now, as you won’t be able to get assistance once it’s too late!

Disasters can be devastating, but you can reduce the impact it has on your business with the right preparations. However, if you need assistance cleaning and restoring property affected by a disaster, you can call SERVPRO of Catawba County East today at (828) 465-6504!

Driving After a Winter Storm

12/31/2018 (Permalink)

Storm Damage Driving After a Winter Storm Many people think they can handle road conditions in a snowstorm, but the roads are often more treacherous than they might think!

In the South, we typically only get snow once or twice a year, but even when we do, it’s usually only a couple of inches (unless you live in the mountains, of course). That’s why we are often not equipped to handle the often dangerous road conditions—during or after the storm. If you aren’t used to driving in wintery conditions, here are a few tips.

  1. Avoid driving, if necessary. Despite what we wrote, it’s actually best not to drive on the roads after it has snowed or iced over. Of course, this is not always an option, but if it is, we highly recommend you stay off the roads.

  1. Drive slowly. One issue that drivers have in icy conditions is that they tend to drive the same way they would in optimal conditions. Unfortunately, ice is a major obstacle that often causes drivers to lose control. That’s why it’s important to drive slowly—to lower the risk of sliding and to quickly regain control.

  1. Allow extra distance between you and the car in front. Because it’s not always guaranteed you’ll be able to stop quickly, it’s imperative that you allow more space in front of you. If you need more time to stop or lose control, that extra space can be the difference that prevents you from having an accident.

Winter storms can create dangerous road conditions, which is why we have to drive differently than we normally would. If you do have an accident, however, call the police and your insurance agent to resolve the issues quickly!

3 Commercial Properties We've Restored

12/28/2018 (Permalink)

Commercial 3 Commercial Properties We've Restored Most of Lee-McRae College's physical education center was damaged by a fire, but we quickly reacted to make it "Like it never even happened!"

We’ve been a part of this community for nearly 10 years. Over that period of time, we’ve helped countless businesses recover from disaster and continue their operations. Below are just 3 of the many commercial properties we’ve assisted.

  1. Lees-McRae College. In early 2017, a fire broke out in the laundry room of the Williams Physical Education Center that consumed nearly the entire building. Our crews responded immediately and worked continuously to restore the building back to its original condition!
  1. Martinsville Speedway. Earlier this year, heavy rains flooded the track at Martinsville Speedway. Our team was summoned to the Virginia racetrack and began extracting and drying the water. We worked almost non-stop for 3 days to get it back to normal.
  1. Grace Baptist Church. Hurricane Florence took a heavy toll on Wilmington and other coastal cities. We deployed a team and stayed there for multiple weeks. Grace Baptist Church was heavily affected, but our team worked diligently to make it “Like it never even happened.”

At SERVPRO of Catawba County East, we respond to a variety of disasters. We work with large commercial damages like the ones above to smaller residential incidents. If you need disaster recovery services, call us today at (828) 465-5604!

3 Types of Winter Storm Damage

12/27/2018 (Permalink)

Storm Damage 3 Types of Winter Storm Damage Snowstorms might seem pretty, but they can cause a lot of damage!

We were just hit with a winter storm stronger than any in over two decades, leaving more than a foot over snow throughout our communities. In the days following, we had several calls from homes and businesses that had sustained damage. Below are some of the kinds of damage we typically experience after a winter storm!

  1. Collapsed Roofs. One of the major issues with a flat roof is that when enough snow builds up, the roof can collapse. That’s why it’s very important to address snow accumulation immediately—before it becomes a major problem.

  1. Burst Pipes. When temperatures drop below freezing, pipes have a tendency to freeze. This pressure can eventually cause the pipes to burst once they begin to thaw, which can cause substantial water damage. It’s best to take preventative steps if temperatures are expected to drop!

  1. Leaks and Flooding. When snow melts—especially when there is as much as we had—it can produce a lot of water. If there are cracks in the roof/structure or water is not diverted from the home (such as through a gutter system), water will likely enter the home and cause damage.

While it may look pretty, winter weather can cause a lot of damage to homes and property. If you need help with damage from any kind of storm, you can call SERVPRO of Catawba County East at (828) 465-6504!

Why SERVPRO of Catawba County East Should Handle Your Commercial Disaster

12/26/2018 (Permalink)

Commercial Why SERVPRO of Catawba County East Should Handle Your Commercial Disaster Our teams prepared to head to Wilmington to help with the aftermath of Hurricane Florence! We are capable of handling any size disaster!

Disasters strike this area on a regular basis, even at commercial properties. Fortunately, there are disaster restoration companies in Catawba County who can help you return your business back to normal operations. If you’re unsure who to call if you have fire or water damage, here’s why we believe you should call SERVPRO of Catawba County East.

  1. We offer more than fire and water damage restoration. Many of our competitors have the capacity to restore fire and water damage, but there are usually other issues that arise from said damage. For example, mold growth, strong odors, and even contaminated HVAC systems can become an issue. Fortunately, we have the ability to resolve those issues and many more!

  1. We have over 50 employees. One of the advantages our franchise has over other local restoration companies is our size. With over 50 employees and hundreds of equipment, we are capable of handling any sized job. In fact, we have helped clean up after some significant disasters, such as the fire at Lees McRae College and the flooding at Martinsville Speedway.

  1. We have served our community for nearly 10 years. In our nearly 10 years of operations, we have worked with numerous local homes and businesses. As a result, we’ve built a solid reputation and continue to be active members of the community.

At SERVPRO of Catawba County East, we believe it’s important to help our community when it needs us most. Over the years, we’ve gained a lot of valuable experience and continue to grow. So if you need a professional to make it “Like it never even happened,” call us today at (828) 465-6504!

SERVPRO of Catawba County East Wishes You a Merry Christmas

12/25/2018 (Permalink)

Why SERVPRO SERVPRO of Catawba County East Wishes You a Merry Christmas Owners Kim and Randy Williams wish you a Merry Christmas!

From your friends at SERVPRO of Catawba County East, we wish you a Merry Christmas! We hope you spend time with friends and family, and that you stay safe.

Even though many stores are closed today, we know that often disaster strikes when you least expect it. That’s why SERVPRO of Catawba County East is still available for emergency services today if you have fire or water damage. Because damaged areas can deteriorate if they are left untreated for extended periods of time, it’s important to call us immediately after a disaster occurs, even if it's on Christmas Day.

If you have fire or water damage today and need our assistance, call SERVPRO of Catawba County East now at (828) 465-6504!

Mold Q&A: Is Black Mold Toxic?

12/18/2018 (Permalink)

Mold Remediation Mold Q&A: Is Black Mold Toxic? This black mold was growing on the back of a ceiling tile. Fortunately, black mold is not toxic!

The last thing a homeowner wants to hear is that they have black mold in their home. Especially in recent years, black mold has become known as a dangerous, if not deadly organism. But there’s a lot of misinformation about this kind of mold, and we hope to clear that up.

Is Black Mold Toxic?

Despite what you might have heard or read, black mold is not toxic. In fact, according to the CDC and other experts, no species of mold is toxic. While certain species can produce a byproduct known as mycotoxins, they are only produced in certain conditions and should not be regarded any more hazardous than other mold byproducts. In fact, black mold species are not the only kind to produce mycotoxins!

Black mold has unfairly received a lot of negative attention, but it should not be regarded as more dangerous than other mold species.

Remediating Mold Damage

Even though mold is not toxic, it can still pose a threat to your health or your home. That’s why we still recommend you have growth remediated as soon as possible. If you have mold growth in your home, call SERVPRO of Catawba County East today at (828) 465-6504!

What is This Mold?

12/18/2018 (Permalink)

Mold Remediation What is This Mold? Most homeowners want us to identify the mold in their home, but it is impossible without taking it back to a lab!

Mold can be a major problem. Even if you do not suffer from allergies or have pre-existing respiratory conditions, over an extended period of time, mold growth can cause structural damage or even destroy your possessions. That’s why we still recommend you have it addressed, even if it does not seem like a major issue. However, there are a lot of misconceptions about mold, and there’s one we’d like to address.

What Kind of Mold Do I Have?

When a customer identifies a mold problem, one of the first things they ask us is to identify the kind of mold they have. There are two issues with the question.

First, while it is possible to identify a mold species, it is not something that can be done on the spot. Some characteristics are not exclusive to particular species, so it is impossible to identify the species based on appearance alone. Instead, samples will have to be taken and sent to a lab to be identified under a microscope. The cost and the extra steps are often more than what most property owners are willing to pay.

Second, the remediation process is the same regardless of the mold species, meaning the growth can be addressed even if you do not know what species you have growing in your space. Identifying the mold is an extra, unnecessary step.

Remediating Your Mold Growth

Simply knowing you have mold growth is an important first step in the mold remediation process. If you can know or suspect you have mold growth, we can quickly help you treat and stop it. Just call SERVPRO of Catawba County East today at (828) 465-6504!

Holiday Cooking Fire Safety Tips

12/14/2018 (Permalink)

Fire Damage Holiday Cooking Fire Safety Tips Cooking fires are the leading cause of home fires each year, so be sure to take precautions!

According to the National Fire Prevention Association, cooking fires are the leading cause of home fires each year. And because most people will be cooking their holiday traditions, many homes are at risk. If you plan to cook this holiday season, here are some tips to keep your home safe.

  1. Never leave the kitchen unattended. Many times a cooking-related fire occurs, nobody is watching the kitchen. If you’re actively cooking something, don’t leave the area unsupervised, even if it’s only for a moment.

  1. Don’t put out grease fires with water. You’ve been taught that water extinguishes fires, and while that’s true in some cases, it isn’t always true. Grease fires are one such example, which can actually get worse when exposed to water. Instead, turn off the heat source, put a lid over the pan, and use either baking soda or a Class B fire extinguisher, depending on its size.

  1. Make sure all appliances are turned off after use. When you’re not paying attention, it can be easy to forget to turn the oven off. But when it’s left on for so long, that’s when disaster strikes. So be sure to double-check that all appliances are turned off after you are finished using them.

We know you’re looking forward to delicious Christmas treats, but remember that safety comes first. If you have a fire in your home this holiday season, call SERVPRO of Catawba County East at (828) 465-6504!

How We Dry Your Home After a Water Damage

12/5/2018 (Permalink)

Water Damage How We Dry Your Home After a Water Damage Air movers (left) and dehumidifiers (right) are an essential part of the water damage restoration process!

If your home floods, leaks, or has some other kind of water damage, it can be very stressful. After all, your goal is to return your home to normal as quickly as possible. Fortunately, as your local disaster restoration company, SERVPRO of Catawba County East is here 24/7 to make any disaster “Like it never even happened!”

Water Extraction

When our team first arrives at your home, their first task is to assess the damage and determine what course of action they need to take. In many cases, there is standing water that needs to be immediately addressed. Using either a truck-mounted or a portable extractor, we will suck up and remove as much water from your home as possible.

Assessing the Damage

After all standing water has been removed, our technicians will assess the moisture levels using a moisture meter—a tool that offers a reading of an object’s relative moisture level. This reading will be the base number our technicians work with so they can determine when your home has been adequately dried.

Drying Your Home

The last phase of the mitigation process is drying out the moisture remaining in the affected areas. To do this, we deploy both air movers and dehumidifiers. The air movers speed up the evaporation process and move moisture away from the area, but the dehumidifier draws the moisture out of the air so materials can dry and mitigate the risk of mold growth. Our technicians collect moisture meter readings daily, and then they remove the drying equipment when the target goal has been met.

Peace of Mind

Our drying process is designed to be quick and effective so you can have your home back as quickly as possible. If you have water damage and want professionals to make it “Like it never even happened,” call SERVPRO of Catawba County East at (828) 465-6504!

Why SERVPRO of Catawba County East Should Be Your Disaster Restoration Company

12/3/2018 (Permalink)

Why SERVPRO Why SERVPRO of Catawba County East Should Be Your Disaster Restoration Company We are an active part of the community, such as our hosting of the annual Blackberry Eating Contest in Lenoir for the Blackberry Festival!

When disaster strikes, do you know who to call? If you don’t have a relationship with a disaster restoration company, you might just call your insurance go with their referral. While their referral might meet your standards, it’s a gamble. That’s why we recommend you have a disaster restoration company in mind before a disaster ever occurs. If you’re not sure who you would call, here’s the case we’re making for why it should be SERVPRO of Catawba County East.

  1. We’re locally owned and operated. Even though SERVPRO is a franchise, each location is locally owned and operated. Everyone from the owners to the technicians lives in the area and are active members of organizations and groups. That’s why we take such pride and care in our work—our customers are also our friends and neighbors.

  1. We’re the largest disaster restoration company in the region. We started out nearly 10 years ago with only 3 employees, but we’ve quickly grown into a team of over 50. We operate in the entire Unifour region and we have hundreds of equipment and chemicals. We can truly handle any size disaster.

  1. We have an established reputation. In our nearly 10 years, we’ve worked with thousands of customers to restore their property after a disaster. As a result, we’ve become one of the most trusted disaster restoration companies in the region. We treat each customer with patience and respect as we help them get their lives back together.

If you have a disaster, you should be able to trust that company that enters your home or business. That’s why we hope to be the one you call. If you need us, call SERVPRO of Catawba County East at (828) 465-6504!

SERVPRO of Catawba County East Hosts CE Classes

11/26/2018 (Permalink)

Why SERVPRO SERVPRO of Catawba County East Hosts CE Classes Each quarter, we host CE classes for insurance professionals to earn credits and maintain their license.

At SERVPRO of Catawba County East, we maintain a strong relationship with insurance offices in Catawba County. One of the ways we support them is by offering free, local Continuing Education (CE) classes so their agents can remain current on their practice with minimal time away from their office.

Insurance agents and adjusters must maintain their licenses by earning enough CE credits, typically earned by attending certain, qualified classes. At SERVPRO of Catawba County East, we host 2 classes every quarter, taught by a certified instructor. In addition to hosting the class, we also provide a free lunch and answer any questions the insurance professionals may have!

If you’re an insurance agent or adjuster and wish to attend one of our CE classes, call SERVPRO of Catawba County East at (828) 465-6504!

SERVPRO of Catawba County East is Thankful

11/20/2018 (Permalink)

Why SERVPRO SERVPRO of Catawba County East is Thankful We're thankful this year for the amazing team we've grown!

Another great year is nearing the end. Thanksgiving is only a couple of days away, one of our favorite holidays of the year. Each year, our business has grown and overcome many obstacles, which has pushed us to be even better. As we reflect on the year so far, there are a few things we’re thankful for as a company.

  1. We’re thankful for our customers. No, we’re not thankful that our customers suffered some kind of disaster. But we are thankful that our customers put their trust in us to restore their home or business!

  1. We thankful for our new team members. The SERVPRO family has added several new members over the past year, and we’re incredibly thankful for the talent and dedication they bring. Each one of them helps us make it “Like it never even happened!”

  1. We’re thankful for our local first responders. Many times we’re called into jobs, first responders are already on the scene. They are an important part of our community, and we’re glad to have them!

At SERVPRO of Catawba County East, we’re proud of our team and our community. We’re grateful that we have a positive reputation and that we can serve Catawba County. If a disaster affects your home, you can call SERVPRO of Catawba County East at (828) 465-6504!

Services Involved in Most Fire Damage Cleanups

11/19/2018 (Permalink)

Fire Damage Services Involved in Most Fire Damage Cleanups After this house had a fire, our crews performed packout services.

When you home or business has a fire, you call a disaster restoration company. But what many people don’t know is there are many steps that have to be taken before your property can be restored to its preloss condition.

Water Cleanup and Restoration

When you call a fire department to put out a fire, they unleash a ton of water on your property. As a result, when we deal with fire cleanup, we generally also have to perform water mitigation services.

Contents Packout

Whether it’s from the fire damage or the water damage, your possessions are likely either damaged or need to be removed for the duration of our services. Fortunately, our team is experienced and can pack out and store your possessions until they are restored and can be taken back.

Duct Cleaning

Smoke and soot particles become lodged in your HVAC system after a fire. This can not only cause your system to overwork, it makes it virtually unusable. That’s why we perform duct cleaning services in most fire cleanup services.

Odor Removal

The smell of smoke is unmistakable in a fire-damaged home, almost to the point of being nauseating. Unfortunately, this odor is engrained into the structure because particles become embedded in porous materials, such as walls. In order to make it “Like it never even happened,” we perform odor-removing services.

Fire Damage Cleanup and Restoration

Perhaps the most obvious part of the process, our technicians perform specialized cleaning techniques to remove soot and clean damaged belongings. Except in extreme cases, our team is highly capable of cleaning most fire-damaged properties.

Multi-Process Restoration

As you can see, the fire cleanup process is complex and has a lot of moving parts. Fortunately, SERVPRO of Catawba County East has years of experience restoring fire-damaged properties. If your home or commercial building has a fire, call us at (828) 465-6504!

3 Services SERVPRO Can Offer Your Business

11/13/2018 (Permalink)

Commercial 3 Services SERVPRO Can Offer Your Business Whether its a duct cleaning (above), odor removal, document drying, or another service, SERVPRO is here for your business!

Most people know that SERVPRO is a disaster restoration company, but many don’t know we do more than just clean up and restore fire and water damage. In fact, at SERVPRO of Catawba County East, we offer several services that can help your business—even if you don’t have an emergency!

  1. Duct Cleaning. According to the National Air Duct Cleaners Association (NADCA), your HVAC system should be cleaned every three to five years. Over time, dust, allergens, and other particles build up in the ducts, which forces the system to overwork and recirculate the particles throughout the building. A duct cleaning will save energy costs and keep your air fresh!

  1. Odor Removal. Odors can be a nuisance, but they can also deter customers that come to your office or facility. While some will dissipate on their own, others are strong and linger for long periods of time. Fortunately, SERVPRO of Catawba County East has an arsenal of tools and chemicals that can eliminate virtually any odor, so your operations can resume in a fresh-smelling environment!

  1. Document Drying. We live in the digital age, so most files nowadays are kept in a digital format. But many documents from years before are still in a physical format, especially when it comes to patient and customer records. So when those vital records become wet and start to deteriorate because they aren’t being preserved, what can you do? Contact SERVPRO of Catawba County East and we will immediately preserve and transport your documents to our corporate office where they can be dried, restored, and—as an optional service—scanned into a digital format!

SERVPRO of Catawba County East strives to be a one-stop company for all of your disaster restoration needs. If your business needs assistance, call us today at (828) 465-6504!

What is an ERP?

11/8/2018 (Permalink)

Commercial What is an ERP? Our Emergency Readiness Profiles are a comprehensive document that will help any business mitigate the impact of a disaster!

Your business is a precious asset that should be protected at all times, especially during disasters. Yet FEMA reports that roughly 40-60% of small businesses that face a disaster never open their doors again. That’s why it’s important that you take precautions now, so you can improve the odds your business survives. SERVPRO of Catawba East offers one such tool for businesses in Catawba County: an ERP.

What is an ERP?

An Emergency Readiness Plan (ERP) is a free, comprehensive document prepared by your local SERVPRO professional that includes emergency contact and shutoff information. In the event of an emergency, you need to act quickly, but that sometimes means you have to search for contact information or locate your water or power shutoffs. That can be precious energy waster, but an ERP has all that information stored in an easily-accessible document. Copies can be accessed in both a physical and digital format so you or a designated employee can quickly get the information.

How an Emergency Readiness Plan is Prepared

An ERP is both free and relatively quick to complete. A local SERVPRO professional will come to your place of business and collect the necessary information. This typically starts with a brief interview with the business owner or designated contact to get important contact information and other details. The SERVPRO professional will then look for certain points in the facility (such as shut off locations and entrances) and take pictures to add to the documents. These pictures are important because they give a visual reference for you and your employees should a disaster occur.

Saving your Business from Disaster

Should your business have an ERP when disaster strikes, you and your team will be in a good position to mitigate the overall impact. In addition to your team, your local SERVPRO franchise and your local fire department (in many cases) will also have a copy of your ERP, so they can quickly respond and reduce your business’ downtime. If you would like an ERP for your business, call SERVPRO of Catawba County East at 828-465-6504!

The 3 Classes of Water Damage

10/17/2018 (Permalink)

Water Damage The 3 Classes of Water Damage Water damage in this fire department came from a burst pipe over an office restroom, which makes it Category 1 water damage.

To most homeowners, water damage is all the same and should be addressed immediately. While there should be an immediate response, did you know there are three water categories that are ranked based on their contamination levels? In fact, each category requires a different treatment and restoration method because of health risks. Below we examine the different types of water damage categories!

Category 1 Water Damage: Clean Water

Category 1 water damage is the safest and easiest damage to mitigate. This is clean water that has escaped from its containment. Some examples include water that flowed or dripped from a burst water pipe, a damaged water supply line to the fridge, or even an under-the-sink pinhole leak. Even though there can be substantial damage, it is fairly easy to clean up once the source has been repaired. However, if Category 1 water is left unattended for too long, it can downgrade to gray water.

Category 2 Water Damage: Gray Water

Category 2 water damage has a significant degree of contamination and can cause sickness or discomfort. Gray water can come from sources such as washing machine or dishwasher discharge, toilet overflows (that contains urine), and aquarium leaks. Water damage in this category must undergo cleaning processes and other steps may need to be taken.

Category 3 Water Damage: Black Water

Category 3 water damage is highly unsanitary and/or hosts pathogenic agents. This is most commonly caused by water that intrudes from the outside (such as from flooding) or occurs from toilet discharge that originates from the sewer or septic system. This kind of water damage requires full PPE gear and professional, multi-step cleaning. If individuals with compromised immune systems inhabit the home or building, it’s strongly advised that they evacuate until it’s been judged safe to occupy.

Cleaning and Mitigating Your Water Damage

If you have water damage in the Newton or Conover, NC areas, know that we at SERVPRO of Catawba County East have the tools and experience to clean your home or building. Regardless of the water damage category, our team is capable of making it “Like it never even happened.” You can call us any time at (828) 465-6504!

How to Prevent Mold in Your Commercial Business

9/20/2018 (Permalink)

Commercial How to Prevent Mold in Your Commercial Business Our team is well-equipped to take care of mold growth in any commercial environment.

Mold growth is an issue that most people don’t ever want to deal with, but it’s actually a very common problem. In fact, mold spores are found virtually everywhere, but they do not pose a concern unless they are activated and begin growing. So if you want to prevent mold from growing in your company’s building, there are a few steps you can take.

  1. Take care of water damage immediately. Of the 3 ingredients that mold needs to grow, moisture is the one that’s usually missing. So when your building suffers from water damage, it gives mold spores plenty of fodder to begin growing. If you call a disaster restoration company immediately after you notice the damage, you can possibly prevent growth from starting.

  1. Keep indoor humidity at low levels. As we mentioned, moisture is an essential ingredient in mold growth, and it’s often the one that’s lacking. But what about the moisture in the air? Believe it or not, high levels of humidity can activate mold spores and initiate growth. It’s highly recommended that you use a dehumidifier in your building if the humidity level is high. We personally recommended that you keep humidity levels between 40-45%.

  1. Maintain cooler temperatures. Warm air is better at holding moisture than cool air. It’s for this reason that it’s suggested to keep the indoor temperature at cooler levels. Just be sure it’s not too cold for your employees!

Mold can be a pain once it’s started growing, but by taking a few simple precautions, you can prevent it all together! If you do have mold growth and want to remediate it, you can call SERVPRO of Catawba County East at 828-465-6504!

3 Things You Should Never Do After a Water Damage

9/19/2018 (Permalink)

Water Damage 3 Things You Should Never Do After a Water Damage When water damaged this fire department, we had to use a specialized extraction machine to get the water out--not a vacuum.

Many homeowners have water damage at least some point in their lives, but it’s not a problem that most are prepared for. In fact, many homeowners make crucial mistakes during what is already a stressful time in their life. That’s why we’re outlining 3 things you should never do if you have a water damage.

  1. Do not use a household vacuum to remove water. While it’s important to begin removing water as quickly as possible, it’s much more important to do so safely. Using a standard vacuum to suck up water can cause damage to the vacuum and/or you. Instead, use buckets or mops until professional help arrives.

  1. Do not use electrical appliances while standing on wet floors. Water and electricity are never a good mix. You could become seriously injured or worse if an appliance were to spark while you were on wet flooring.

  1. Do not leave books, magazines, or other colored items on wet carpet or floors. The ink or dyes in colored objects tend to bleed when they become wet. This can cause additional damage by staining your floors—or at the very least, it will ruin your colored items.

It’s helpful to know what steps you should take during crises, but it’s just as important to know what not to do. If you have a water damage, while you’re waiting for professional help to arrive, be sure to keep these tips in mind!

4 Things to Remember When Extinguishing a Fire

9/13/2018 (Permalink)

Fire Damage 4 Things to Remember When Extinguishing a Fire When using a fire extinguisher, aim at the base of the flame!

Kitchen fires are the leading cause of home fires each year, according to the National Fire Prevention Association. While these types of fires can typically be prevented if precautions are taken, they are still a common problem. But what do you do when there’s fire in your kitchen? Believe it or not, water isn’t necessarily the answer.

  • Do not swat at the fire. While it might work for birthday candles, it’s a bad idea to fan a fire. When you do, you actually risk spreading the flames and exacerbating the problem.
  • If you have a grease fire, DO NOT attempt to put it out with water. Water and grease just don’t mix—literally. If you attempt to pour water on a grease fire, it will likely cause the grease to splatter and spread the fire. Instead, use a lot of baking soda or salt (NOT flour, which can explode).
  • If you have an oven fire, do not open the oven door. Fires need oxygen to continue burning. So if there’s a fire in your oven, keep the door closed and turn it off. The lack of oxygen should eventually cause it to suffocate, but if it does not seem to improve, call the fire department.
  • Aim a fire extinguisher at the base of the flame. Fire extinguishers are good tools to have during a kitchen fire, but if you don’t use it properly, it isn’t of much use. Instead of aiming it at the actual flames, aim it at the base of the flame to actually extinguish it.

If you’ve never had a kitchen fire before, you’re apt to make some critical mistakes. But by following the advice above, you have a much better chance of extinguishing the fire (or at the very least, you won’t make it worse). If the fire gets out of control or you’re unsure what to do, call your local fire department immediately! And remember that SERVPRO of Catawba County East is here to make it “Like it never even happened.”

What’s the Difference: Tornado Watch vs. Tornado Warning

9/13/2018 (Permalink)

Storm Damage What’s the Difference: Tornado Watch vs. Tornado Warning A tornado damaged parts of our area last year, destroying trees and homes. Be vigilant and react to official notices!

It was almost a year ago that a tornado ripped through parts of our community and caused devastating damage. And as in most cases, there isn’t much of a warning when they start to form. However, official weather and news stations will use the terms “tornado watch” and “tornado warning,” which might not seem very different to most people. However, these two terms have distinct meanings that should invoke two different responses!

Tornado Watch

A tornado watch is an alert that indicates the conditions are right for a tornado to form. However, it does not necessarily mean that a tornado will; just that it’s very possible. When you see this alert, you should begin any necessary preparations. You will want to monitor the local news or other reliable sources for real-time updates.

Tornado Warning

On the other hand, a tornado warning means that a tornado has actually been spotted or a weather radar has picked one up.  Take immediate action when you get this alert because real danger is imminent. If you’re not sure what to do when a tornado is nearby, consult Ready.gov!

Monitor News or Radio Stations

Tornadoes can be unpredictable, which is why it’s always important to keep an eye on your local news or radio stations. As long as you are familiar with the phrases they use, you’ll be able to act accordingly when they issue alerts. They just might help you save your life!

Mold Q & A: Is Mold in My Home?

9/10/2018 (Permalink)

Mold Remediation Mold Q & A: Is Mold in My Home? Mold spores are virtually everywhere, but in the case of the above photo, stagnant, humid area led to active growth!

The idea that mold might be in your home elicits fear in most homeowners. While the fear has been overhyped in recent years, there is some validity to these concerns as mold growth can cause structural damage and some health effects. But the question is whether or not you have mold in your home to begin with.

Is Mold in My Home?

The truth is one that nobody wants to hear: yes, mold is almost certainly in your home.

But the truth is that there is mold in almost every home and building around the world. However, they’re microscopic and spore counts generally low, so most people are none the wiser. In fact, that means it’s virtually impossible to “remove” mold from your home as opposed to performing mold remediation to stop and clean up active mold growth.

The only time that mold becomes an issue is when these dormant mold spores meet the right conditions and activate. That’s what leads to elevated spore counts and the unseemly growth you find in homes. Fortunately, mold growth can be prevented by controlling your home’s humidity levels and immediately drying water damage.

If you discover mold growth is occurring in your home, call SERVPRO of Catawba County East at 828-465-6504!

Mold Q & A: How Do I Prevent Mold Growth?

9/7/2018 (Permalink)

Mold Remediation Mold Q & A: How Do I Prevent Mold Growth? Water from a burst pipe sat in this home for weeks, which led to excessive mold growth. It's important to address water damage immediately!

Mold is generally unwelcome in homes and buildings, but that doesn’t stop it from growing once it’s in the right conditions. Fortunately, while mold spores are found virtually everywhere, it’s only when they activate that they become a problem. If you want to prevent mold growth in your home, you can do so with a few simple actions.

How Do I Prevent Mold Growth?

As we mentioned, mold spores are virtually everywhere, but they don’t grow and become a problem until certain conditions are present. So the only way to prevent mold growth is to ensure those conditions are not met. In general, mold needs 3 ingredients to begin growing: moisture, organic material, and warm temperatures.

  1. Moisture. When a home has water damage or high humidity levels, it presents a golden opportunity for mold to being growing and become an issue. It’s highly recommended that water damage is immediately addressed by a professional water mitigation company to ensure that moisture levels are acceptable and to treat hidden moisture, such as behind walls.
  2. Organic Material. Mold is a type of fungus that breaks down organic material for food. In fact, without this food, it will starve and die, which is why it does not grow on inorganic materials. If you do see mold growing on inorganic materials, it’s likely breaking consuming dust or other organic material on the object’s surface.
  3. Warm Temperatures. Theoretically, mold spores can grow in cool areas if it’s constantly fed moisture. But cool air does not hold moisture as well as warm air, which is why you are less likely to find growth in cool places, especially if there’s no other source of moisture.

In short, if you can prevent excess moisture in your home, you can mitigate the possibility of mold growth in your home!

Why You Should Shut Your Water Off When You Leave for Vacation

8/14/2018 (Permalink)

Water Damage Why You Should Shut Your Water Off When You Leave for Vacation After a pipe burst in this unattended home, the homeowners returned from vacation to find extreme mold growth!

When you leave for vacation, there’s a lot of things you’re worrying about: making sure everything’s packed, lining up a petsitter, etc. While those things are certainly important, not too many people think about disasters occurring while they are away. Yet we frequently receive calls from customers who come home to find their property flooded or mold-ridden. That’s why we are going to explain the importance of shutting your water off before you leave for vacation.

“There’s Water Everywhere!”

We’ve recently received a couple of calls from customers who have come home to find multiple rooms soaked in water after an extended vacation. The pipes (in both cases) had burst and flooded the home. This damage would have been minimal or nonexistent had their water been shut off. However, these customers were lucky in that they had arrived before mold had begun to grow and cause even more damage.

Entire Homes Consumed by Mold

Earlier this year, we had two customers call around the same time regarding mold growth in their home. Both had been gone for over a month, and neither had shut their water off before they left. Unfortunately, we had a freeze spell at the beginning of the year that led to a surge of frozen pipes that had burst. Both of these customers had burst pipes.

In one of the homes, over 200 gallons of water was pumped into the home before the city shut off their water. But in both of the homes—because they were left unattended for so long—mold had grown so out of control that both houses had to be thoroughly cleaned and gutted. Many of their possessions were too far gone to be salvaged.

Add it to Your Checklist

When you’re going through the house one more time before you leave, be sure to check on the water valve; it should be one of the last things you check off. This quick action could save you a lot of time, money, and stress. But if you do come home to a water-damaged home, know that we’re here to make it “Like it never even happened.”

5 More Things to Do Before a Storm Arrives

7/16/2018 (Permalink)

Storm Damage 5 More Things to Do Before a Storm Arrives Gutters are your first line of defense against heavy rains! Make sure yours is clean so it can function properly!

In a previous post, we listed 5 things you should do before a storm arrives. The truth is, there’s a lot more you can do to prevent disaster, which is why we’re adding 5 more things to our checklist! If you’re ready to prepare for an impending storm, this checklist is for you!

  1. Ensure that outdoor furniture is safely secure. It’s not very fun when your furniture is no longer in your yard but is instead sprawled out all over your neighbor’s. It’s even less fun when it damages their property.

  1. Bring in flags, potted plants, and other potential projectiles. If you can’t secure outside objects, bring them inside to keep them from blowing away and either breaking or damaging something else.

  1. Clean out your gutters. Water damages can be very expensive, which is why it’s important to make sure that your gutters are clean so water can be steered away from your home. They are your first line of defense in preventing flooding and other issues!

  1. Fill your bathtubs with clean water. Water is essential not just for survival, but for hygiene and many other tasks. If you don’t have any running water, you’ll really appreciate it when you have plenty in reserve!

  1. Review your evacuation plan with your family. It may seem unlikely that you’ll have to evacuate during a thunderstorm, but the odds aren’t zero! Make sure you review your evacuation plan if things seem serious. And if you don’t have one, now is the time to put one together!

At SERVPRO of Catawba County East, we stress the importance of safety and preparation. Regardless of the storm’s reported intensity, it’s best to always prepare for the worst. Because when you do face disaster, it’s often when you’re least expecting it.

4 Ways a Fire Can Cause Damage

7/10/2018 (Permalink)

Fire Damage 4 Ways a Fire Can Cause Damage Fires can cause all kinds of damage, but structural damage is the most common. This damage affects a building's stability!

It’s no secret that fires can cause tremendous damage to your property; in some cases, homes can be completely destroyed. But even when your home isn’t fully consumed, fires still cause a lot of damage, often in ways we don’t consider. Whether or not you’ve ever experienced a disaster, check out these 4 ways that your home can be damaged by a fire.

  1. HVAC Contamination. It’s probably not the first thing we’d think of after a home fire, but your HVAC system will need to be thoroughly cleaned. Smoke will have traveled through your system and left behind soot and chemical residue that will only be sent back through your home until it’s cleaned.
  1. The odor that lingers after a home fire can be nauseating after extended breathing, but what’s worse is that it’s hard to get rid of. Since smoke will have traveled and permeated walls and furniture throughout your home, particles will be engrained and difficult to remove.
  1. Electrical Damage. Even when a fire isn’t the result of an electrical malfunction, the heat and destructive power will likely damage or destroy electrical devices or components. After returning to a fire-damaged home, do not use electricity unless your local fire department has cleared your home.
  1. Structural Damage. Your home is built to last for decades, but fires can damage the materials that hold it together. Sometimes this is a result of smoke permeating porous materials and spaces, but other times it’s the result of intense heat and disintegration.

Even though your home might be standing, it will have suffered various damage regardless. Above all else, after a fire, make sure your home is thoroughly inspected and is cleared as safe by the local fire department. Cleanup is certainly a process, but if you call SERVPRO of Catawba County East, we’ll make it “Like it never even happened.”

5 Things to Do Before a Storm Arrives

7/10/2018 (Permalink)

Storm Damage 5 Things to Do Before a Storm Arrives First aid kits are an underrated tool for any emergency event! If you don't have one, make sure you make getting one a priority!

“We just didn’t think about it!”

When disaster strikes, it’s often when we least expect it. And when it comes to summer storms, we tend to treat them as harmless nuisances. But the truth is, storms can cause tremendous amounts of damage in moments. Your fun summer can suddenly become a stressful financial nightmare.

If you want to reduce the odds of facing a storm-related disaster, then check out this list of 5 things you need to do before a storm arrives.

  1. Stock up on plenty of batteries, non-perishable food, and water. If you lose power or water, you’ll want to be prepared to stay in your home until your utilities are restored. Having enough of these supplies should help you overcome any inconveniences.

  1. Make sure you have a fully stocked first aid kit. Safety is the number one goal in any storm event. If your first aid kit isn’t properly stocked (or doesn’t exist at all), make sure it becomes a priority. You’ll never know what you might need!

  1. Make sure you have enough generator fuel (if applicable). If you have a generator and your power goes out, you’re going to wish you had enough fuel. Be sure to stock up on fuel when you’re gathering other supplies!

  1. Move vehicles away from trees. Depending on the severity of the storm and the health of the tree, it’s quite possible that a tree can fall and damage your vehicle. Mitigate the chances of this possibility by moving your car!

  1. Check that all of your house and car windows are closed. When it rains, it pours, and you definitely don’t want that inside your home or vehicle. A quick check could save you a lot of money and headache.

There’s no way to guarantee that your home will be safe from storm damage, but this checklist could make a significant difference to your chances! In the event that your property does have damage, just remember that we’re “Here to Help!”

Water Damage Essentials -- The Equipment

5/30/2018 (Permalink)

Water Damage Water Damage Essentials -- The Equipment Pictured above, we used a combination of air movers and dehumidifiers to dry water damage in this commercial building!

At SERVPRO, we are called in daily to respond to water damages. Our teams are certified and know exactly what to do, but customers often ask about the tools we use. Here you’ll find a small sample of the equipment we use to make it “Like it never even happened.”

Moisture Meters

Even when you can see you have water damage, it’s hard to tell the extent of the damage. Moisture meters read and display the amount of moisture in a material, which tells our technicians if the moisture level is acceptable. They are used regularly throughout a job to ensure that we’re on track and to determine when drying is complete.

Air Movers

Most people think they’re “just fans,” but air movers are strong fans that push concentrated air at high velocities. There are multiple types of air movers, which allows for different configurations, but they all speed up evaporation and drying times.


Since many people have home dehumidifiers, they probably aren’t a foreign concept. For the uninitiated, however, dehumidifiers are machines that draw excess moisture from the air. They are used to lower indoor humidity and prevent mold growth (which needs moisture to grow). In fact, when we use air movers, the moisture is being pushed into the air, which is why the two are almost always used together.

We use a wide variety of tools to clean up and restore your water-damaged property, many of which aren’t included above. If you have water damage, call SERVPRO of Catawba County East today!

What are Soot Webs?

5/24/2018 (Permalink)

Fire Damage What are Soot Webs? Soot webs are "dirty cobwebs" are actually ionized soot particles that create chains!

After a home fire, you’ll probably spend a lot of time looking at the aftermath. One thing in particular that you’ll notice is a bunch of “dirty cobwebs” along the edges and corners of your ceiling. But they aren’t actually indicative of your cleaning skills; these aren’t (usually) cobwebs!

These features, called soot webs, form when ionized (i.e. has an electric charge) soot particles stick together in chains. They tend to gather along the edges between your walls and ceiling because those areas tend to be cooler, which smoke likes to move to.

If you do have soot webs, don’t try to clean them yourself! Any time you try to clean soot without proper chemicals and experience, you’ll likely set the soot in and cause further damage. If you have soot webs, call SERVPRO of Catawba County East at (828) 874-0966!

3 Commonly Asked Questions About Mold

5/24/2018 (Permalink)

Mold Remediation 3 Commonly Asked Questions About Mold Mold might seem scary, but that feeling's often because of commonly shared misconceptions!

Mold growth is a common problem for properties, but there’s also a lot of conflicting information out there that leads to confusion. In fact, for every statement you see or hear about mold, there are at least 2 others that contradict it. It’s no wonder we often get calls from confused and concerned customers!

For this reason, it’s one of our missions to correct misinformation and allow property owners to make educated decisions to protect themselves and their assets. Today, we’re sharing the answers to 3 commonly asked questions about mold.

1. Can you kill all the mold in my home or business?

The short answer—no. Mold spores are virtually everywhere (indoors and outdoors) and are capable of surviving in harsh conditions. The only way you could escape mold is by moving into a sterilized bubble.

The good news, however, is that mold only causes an issue when it’s actively growing. When that happens, we remove affected areas and take steps to stop any other spores from growing.

2. Is black mold toxic?

One of the most common misconceptions is that black mold is toxic and dangerous. Fortunately, neither of those things are true. Black mold is simply that—mold that is black. There are many species of mold and some of them happen to be black.

Some mold species put off byproducts called mycotoxins, but they should be considered no more dangerous than any other species of mold, which are really only a concern around the elderly and people with asthma or immune system deficiencies.

3There’s no leak or standing water, so why do I have mold?

Mold growth requires three key ingredients: organic material (food), moisture, and warm temperatures. If you have mold, then all three ingredients are present, including moisture. But sometimes the water source isn’t always visibly present.

When leaks or standing water aren’t visible, the three likely culprits are high humidity levels, condensation where cool and warm air meet, or hidden leaks.

Mold can seem scary and confusing, but the truth is often a lot simpler than what you’ve been told to believe. If you have additional questions or are looking for more in-depth information, signup to get our free ebooklet titled, “Is Mold Scary? An Honest Guide for Property Owners who are Concerned About Mold.”

3 Misconceptions About Mold--Debunked!

5/4/2018 (Permalink)

Mold Remediation 3 Misconceptions About Mold--Debunked! There are a lot of misconceptions about mold floating out there, but we're here to straighten out the truth!

A quick Google search on mold will reveal that there is a lot of false and conflicting information out there. This information often causes fear and misdirects homeowners into taking the wrong steps when dealing with their mold problems. Fortunately, we are mold experts who are here to clear up some of the most common misconceptions we run into.

1) Black mold is toxic and dangerous.

We often get calls from frantic customers who have found black mold in their home. Because black mold has been demonized by the media and the Internet for many years, it is often seen as life-threatening.

If you find black mold in your home, take a deep breath and relax. Black mold is simply that—mold that is black. Some variations can emit a type of toxin that can cause allergies in some people, but the CDC and other reputable organizations have declared that black mold should be treated with no more alarm than any other color of mold. In fact, this toxin is not exclusive to black mold.

2) Mold can be completely removed from a home.

Sometimes customers will ask us to “Get rid of all of the mold.” While we can certainly stop and remove active mold growth, the actual mold spores are literally everywhere. Because mold spores can remain dormant even in extremely uninhabitable environments, they are virtually impossible to eliminate from a home.

Fortunately, there’s nothing to worry about unless there is active growth! This can generally be avoided by keeping your home’s humidity low and drying any standing water.

3) I need to know what type of mold I have to get rid of it.

If you already see you have mold and an expert tells you that you still need to test it—run. Regardless of what species of mold you have growing in your home (there are thousands of different types), if you can see it, get rid of it.

We sometimes have customers request that we identify the exact species of mold they have, but unless they insist, we typically suggest that it’s not necessary. The standard remediation process is the same no matter what kind it is, so there’s no real need to know the species.

There’s a lot of mystery and ambiguity surrounding mold, but some misconceptions have created unnecessary fear that we hope to alleviate. If you do have mold growth, SERVPRO of Catawba County East to come and make it “Like it never even happened.”

Water Restoration Essentials: The Air Mover

4/17/2018 (Permalink)

Water Damage Water Restoration Essentials: The Air Mover Air movers are powerful and precise fans that can speed up the drying process tremendously!

At SERVPRO of Catawba County East, we’re called in nearly every day to visit a home or business where a water damage has occurred. Our expert team has the experience and training to confidently remove moisture and prevent mold growth, but how do we do it? A big part of our job is understanding when, where, and how long to run specialized equipment. Today we take a look at one of those essential tools—the air mover.

The Air Mover

An air mover is a powerful type of fan that creates high-velocity airflow to improve air circulation. There are multiple types of air movers, which allows for different configurations, but they all lead to sped up evaporation and drying times. Air movers are often used in conjunction with dehumidifiers to quickly remove moisture from a space.

Air Movers vs Home Fans

When our customers first see an air mover, they often ask if they could’ve used their own fans. While air movers are technically fans, they are much more powerful and effective than your standard home fan.

  • An air mover creates high-velocity airflow that no ordinary fan can compete with. Even though a regular fan could help with drying a room, it would take much longer and leave the space open to issues like mold.

  • Air movers are placed in strategic locations to ensure the room is quickly and efficiently dried. Part of the reason they work so well is that their airflow is refined and predictable. Your standard fan, however, often covers a wide range of space and offers less precision, which makes them less effective.

Drying Your Space Quickly

The goal of any water restoration professional is to dry your water damage as quickly as possible to mitigate the risk of mold. Air movers are versatile tools that allow our team to provide the best results and achieve our goal quickly.

When you call SERVPRO of Catawba East, you’re choosing a team that has about 450 air movers at its disposal. We’ll quickly make it “Like it never even happened.”

SERVPRO Rescues a Fire Department in Catawba County

4/2/2018 (Permalink)

Commercial SERVPRO Rescues a Fire Department in Catawba County Two of our skilled technicians removed the wet insulation from a local fire department in Catawba County. This helps prevent mold growth!

It’s sometimes hard to imagine, but no home, business, or agency is immune to disaster. Recently, a local fire department in Catawba County called us because they had a water damage. A pipe above the fire chief’s office broke and leaked into his and the deputy chief’s respective offices. A large portion of carpet was soaked and the wall and insulation between the two rooms were wet. When the chief called us to take care of the problem, we promptly arrived at the scene!

Drying Commercial Water Damage

In addition to drying and preserving wet materials, it’s our main objective to minimize how much disturbance we allow the disaster to cause our customers. Upon inspecting the wet carpet and flooring, our technicians noticed that large sections of the carpet were already starting to come up in the chief’s office, so they removed the affected areas. If they had left the carpet as it was, it would have pulled away during the extraction process, anyways.

Our technicians then used a carpet extractor to draw out as much moisture from the flooring and carpet as they could. This process is very similar to vacuuming, but it uses special equipment to contain the water.

Since the walls were also affected, our team had to cut through the sheetrock of the affected area and remove the damp insulation. This step is crucial because moisture often sits behind walls and leads to mold growth when it’s not dried out.

Once the excessively wet areas were addressed, the team brought in air movers and dehumidifiers to speed up the drying process for everything else. Air movers—essentially high-powered fans—were strategically placed around the rooms, following the guidelines set by the IICRC (Institute of Inspection Cleaning and Restoration Certification). The dehumidifiers pulled the moisture out of the air and also helped increase the drying process while additionally keeping the humidity at a low enough level to prevent mold growth. The equipment was left for a couple of days to ensure everything was sufficiently dried.

After the Mitigation Process

Once our technicians confirmed the water damage was dried, they withdrew the equipment and cleaned up. In some cases, depending on the circumstance, our repair team will come in and make it look “Like it never even happened.” In this case, however, we left the restoration work to the fire department.

What Not to Do During a Snowstorm

3/26/2018 (Permalink)

Storm Damage What Not to Do During a Snowstorm Snowstorms might seem like fun, but they can lead to dangerous situations.

Tuesday marked the first day of spring, but we’re still facing winter weather here in Catawba County. Since snow still seems to be a possibility in the coming days (and possibly weeks), we think it’s important that we review some safety tips. Since we live in the south, we’re less equipped to handle snow than our northern counterparts, so below are 3 things you should not do during a snowstorm.

  1. Drive. We know that most people have some place to be, but since our roads and vehicles are not properly equipped to handle snowy conditions, it’s best to stay off the roads as much as possible. Even if you feel confident in your driving skills, you can’t assume that everyone else on the road is just as capable.
  1. Hot water on your windshield. It’s best to avoid driving, but if you really have to, you’re legally required to clear off your windows and windshield. When you do, however, do not use hot water to remove the snow. The difference in temperature can actually cause the windshield to crack. It’s better to wipe it off with an ice scraper or your windshield wipers if you’re able.

  1. Alternative heating. If your power goes out for any reason, you may be tempted to use a grill, a generator, or a similar heating source to keep warm, but these can lead to carbon monoxide poisonings, so do not bring these indoors. Instead, call your power company immediately (not 911), and use blankets and additional layers clothing to keep warm until your power returns.

Snow may seem magical, but it can also present safety hazards. The best way to get through a snowstorm is to prepare all of your essentials and wait it out in your home. That doesn’t mean you can’t go out and play; just exercise caution!

5 Common Causes of Home Fires

3/15/2018 (Permalink)

Fire Damage 5 Common Causes of Home Fires Matches and lighters should never be left out unattended. Curious children are one common source of home fires!

Each year, there are more than 350,000 home structural fires that cause over several billions of dollars in damage. Some of those fires only lead to minor damages, but many end up as complete losses. Nobody wants to deal with that kind of disaster, but each year the same sources cause the bulk of structural fires. So you can prevent this catastrophe from happening to you, we’ve identified 5 common causes of home fires.

  1. Cooking fires. You may have heard the phrase, “If you can’t take the heat, stay out of the kitchen,” but don’t take that literally! Most cooking fires become major problems because people leave their kitchens unattended. If you are using any heating or electrical cooking equipment, be sure to keep it in sight until it is off and you are no longer using it.
  1. Heating equipment. You may want to warm yourself when it’s cold, but make sure you take the necessary precautions. In most cases, fires of this type start because chimneys and similar heat sources are not cleaned and properly maintained. Another factor is that heating elements are often left too close to flammable objects. Be wary of your surroundings!
  1. Cigarettes and smoking materials. Cigarettes and other smoking materials are the most common source of home fire deaths. If you do smoke, be sure to do so outside; most deaths come from fires that started inside. It’s also important that you put out the light before you discard your cigarette and ashes. The best way to do this is by dousing it with water or sand.
  1. Electrical and lighting equipment. Our lives revolve around electricity, but that doesn’t mean it can’t be dangerous! Frayed and exposed wires are often a reason these kinds of fires start, so be sure to replace those immediately. Also, never force plugs into outlets they don’t naturally match with (e.g. three-pronged plugs should not be forced into two-pronged outlets).
  1. Unsupervised children. Children are curious and often get into things that they shouldn’t. That’s why it’s important to keep matches and lighters out of their reach while simultaneously teaching them the importance of fire safety. If fire is going to be part of a child's activity, be sure that a responsible adult will be present.

Fires happen every day, often because of the reasons mentioned above. If you are mindful of your surroundings and keep equipment and devices cleaned and up-to-date, you can lower the chances of having a home fire yourself!

5 Ways to Prepare Your Business for a Natural Disaster

1/9/2018 (Permalink)

Commercial 5 Ways to Prepare Your Business for a Natural Disaster A little time spent on planning and preparation can save you thousands of dollars and keep your business afloat no matter the disaster!

Did you know that FEMA claims that more than 40% of small businesses that face disaster never open their doors again? In fact, of the ones that do reopen, only about 29% are still open after 2 years. As alarming as that is, it doesn’t mean that your business has to fail if and when disaster strikes. Below are 5 ways you can prepare your business for a natural disaster.

  • Develop an Emergency Ready Plan. First and foremost, create an Emergency Ready Plan (ERP) so you know how to respond quickly and efficiently in case of a disaster. You can make your own by using resources from ready.gov, or you can call your local SERVPRO and have them do everything for you—for FREE. There’s no catch to SERVPRO’s service; they just hope you’ll call them if you ever need disaster restoration services.
  • Store digital copies of vital documents in the Cloud. Some documents are extremely difficult to replace, if they can be replaced at all. While SERVPRO can restore damaged documents, it’s much safer to make digital copies and store them in Cloud services like Google Docs or DropBox. This way, even if your computers are destroyed, you can still retrieve what you need.
  • Identify an alternative operations site. Even if your office is inaccessible, it doesn’t mean you have to stop your operations. For example, you could work from home, another branch, or wherever makes sense for your business. If at all possible, be sure to have another location in mind so you can temporarily relocate.
  • Make sure you have enough insurance coverage. You shouldn’t have to bear the full brunt of a natural disaster. Not only should you consider interruption insurance, also review your current policies to make sure that you’re sufficiently covered if you were to need it. Don’t wait until it’s too late!
  • Develop a communications system. Prepare a distribution system so information can be relayed to employees and other relevant persons quickly and efficiently. Make sure to inform them of any safety measures and operational procedures. You’ll also want a system in place to communicate with the public so your business can convey its plan for recovery.

Business owners have many things to worry about each day, so it makes sense that most don’t have a plan in place for something that only might happen. But since disasters do happen—often when we least expect it—it’s vital that you’re ready. If you don’t have time to prepare, then call SERVPRO of Catawba County East at (828) 465-6504 and get your free Emergency Ready Plan today!

Protecting Against Flood Damage in Catawba

12/28/2017 (Permalink)

Storm Damage Protecting Against Flood Damage in Catawba A clogged or damaged gutter can cause storm water to gather at the foundation of your home or seep into walls causing flood damage.

SERVPRO Can Help Perform Simple and Effective Tasks to Prevent Future Flood Damage

Storms are common around Catawba. They blow in and blow out pretty quickly, but they often leave lasting problems in homes and on property all over North Carolina.

Restoring a Catawba home with flood damage can be an extensive and expensive process. When SERVPRO is called out to bring a home back to its original condition, we do everything possible to not just remediate the effects of the last flood, but to secure your home against future storms as well.

Most damage from storm flooding does not come from nearby creeks and rivers breaking their banks. Often, we find that poorly installed drains and gutters or ones damaged by a previous storm are the cause. In a single storm, hundreds of gallons of water can be misdirected down walls to gather at the foundation of a home to cause long-term damage that goes unnoticed until someone finds floodwater in the basement.

The best way to stop this type of damage and the resulting flood is to prevent it. SERVPRO technicians are trained to repair most types of rain gutters and drains. Much of what we do is secure drain pipes to walls and make certain they are attached to the gutters. It usually involves no more than a few hours tightening or adding restraining straps and sealing the drains to the gutters.

The second most common task is to rejoin rain gutter sections that have separated from each other due to age or damage. Even a gap you can barely see allows an incredible amount of water to pass into attics or down walls where it affects the foundation.

If the foundation has already been affected, the same actions we take to stop any leaks also prevent further damage. After we remove any standing water, technicians check the inside walls for leaks and seeps. Next, SERVPRO technicians fill them with hydraulic cement and then cover the walls with masonry cement. They form an excellent barrier against further water intrusion.

As part of the team completes the inside barrier, the rest dig out the foundation walls. Once we clean them, specialists cover every square inch with liquid rubber. This forms a water barrier that does not leak unless the home somehow shifts off the foundation.

Protecting your home from flood damage is not a complicated process, but it does require the right tools and training. If you need our help, call SERVPRO of Catawba County East at (828) 465-6504 today. We are here for you.

Click here for more information about the town of Catawba.

Sources of Water Damage And The Importance of Quick Water Removal Services in Newton

12/8/2017 (Permalink)

Water Damage Sources of Water Damage And The Importance of Quick Water Removal Services in Newton Don't let a water mishap take over your home. Let SERVPRO help restore it "Like it never even happened."

The Importance of Fast Water Removal Services in Newton Residential Homes

When in overabundance supply, water can be very destructive to the indoor environment. As such, flooding and excess moisture should be a reason for concern for Newton residents. The problem intensifies when cleanup services are delayed or when the water is unsanitary. The results can be unfathomable damage to your electronics, upholstery, wood furniture, plumbing equipment, and household appliances. Water damage also puts you at risk of mold growth, which can be very expensive to treat.

Hiring an experienced water damage restoration company in Newton can significantly reduce the stress. With many years of experience in the restoration industry, SERVPRO is uniquely qualified to respond quickly and efficiently to your emergency. Our technicians are highly trained and certified by the IICRC, ensuring that their methods are up to par with industry standards. The idea is to return your property to its original state as quickly as possible, "Like it never even happened."

Our water damage restoration services may include water removal from furniture and other belongings to prevent additional damage. Once the mitigation process is over, SERVPRO technicians begin the drying process using advanced drying and dehumidification equipment. The exact method depends on factors such as airflow, humidity levels, and the composition of the wet materials.

In some cases, we may use heat sticks or heat mats alongside our standard equipment. In other cases, we may undertake the task of restoring certain parts of the site that have sustained severe water damage, for instance, drywall and ceilings. By using modern technology such as remote monitoring, SERVPRO professionals can take continuous measurements of humidity, temperature, carbon dioxide levels, and moisture content. This helps minimize the drying time and some visits to the site while keeping you updated at the same time.

For large-scale disasters, SERVPRO has a large stock of fans, dehumidifiers, and other equipment that are available 24/7. In case they are needed in the water damage restoration process, we can deploy them to the job site within no time. The emergency stock is unique and allows us to respond to major situations with immediate action.

Locally Owned Company with National Resources

If you have a flooding situation at home and need quick water removal and water damage restoration services, you can count on SERVPRO of Catawba County East. We're Faster to Any Size Disaster, and we can restore your home to preloss conditions in no time. Call us anytime at (828) 465-6504.

For more information regarding Newton, click here

Mold Damage Can Happen In The Attic During Winter Months In Newton

11/14/2017 (Permalink)

Mold Remediation Mold Damage Can Happen In The Attic During Winter Months In Newton Mold proliferates during any season whenever conditions become beneficial, including the cold winter months.

Mold Damage During Winter Months

When mold grows, most people think it only happens during warmer months in Newton, around pools, bathrooms, and other areas that remain damp or wet for extended periods. However, mold proliferates during any season whenever conditions become beneficial, including the cold winter months.

Because many homes have unheated attics in Newton, mold damage often remains undetected until someone needs something from storage. Discovery of mold often happens while looking for holiday items or winter sporting equipment. Finding microbial activity should signal the need for a call to remediation specialists.

SERVPRO technicians, highly trained in this and other home restoration activities, can eliminate the damage and restore healthy microbial activity. We work quickly so your family's routines and schedules can remain undisturbed. We know every household has their schedules to keep and we always do our best to work within your needs. If there is ever any concern regarding how our services might affect your family, please discuss this with us.

Before we eliminate the overgrowth of mold from your attic space, we use moisture detecting equipment to determine where the moisture comes. Sometimes this reveals a leaking roof, while other times we discover that the problem is inadequate or improper venting. We work with families to eliminate the problem so that it does not recur in the future.

Because heat rises, even in an unheated attic, it is often sufficient to allow mold access to liquid water. If the attic remained extremely cold, the water would freeze, starving the microbial population. Moisture can also travel on the air from hot showers, dryers, and even kitchens, adding to the moisture. No matter the sources of moisture, we can detect them. If the problem is ongoing and not easily eliminated, we install dehumidifiers, so the situation remains under control more easily.

For any concerns about mold damage in your attic, or elsewhere in your home, call SERVPRO of Catawba County East. We offer 24-hour services, every day of the year. Our number, (828) 465-6504, is local and always answered.

To learn more about Newton, North Carolina click here.

Why is it Essential to Act Fast After a Fire Damage to Your Catawba Property?

11/9/2017 (Permalink)

Fire Damage Why is it Essential to Act Fast After a Fire Damage to Your Catawba Property? Smoke and soot can severely damage your home, call SERVPRO as soon as the fire is out to restore your home "Like it never even happened."

Calling SERVPRO Immediately Can Lessen the Permanent Damage after a Fire

Fire damage can be devastating to your home. While a fire is an unfortunate event, a quick action is the only way to minimize permanent damage. If you do not act fast after an incidence of fire, your Catawba property can sustain severe cosmetic and structural damage due to the smoke and soot build up.

Fire damage restoration costs can dramatically increase if the cleaning process is delayed. Thankfully, SERVPRO professionals can help restore the fire damage to your Catawba property in no time. We’re Faster to Any Size Disaster and ensure that any damage due to smoke and soot is minimized.

What happens minutes after a fire?

The first thing to happen after a fire is smoke and soot build up. Within a few minutes of the incidence, the smoke can fill your entire home and discoloration of your belongings can start almost instantaneously. The soot from burning synthetic material is acidic and can stain surfaces permanently if not cleaned promptly.

Even after the fire is put out, the smoke and soot can linger on and continue to wreak havoc on your furniture and other belongings. Metals begin to pit, corrode and rust, and the wood suffers surface stains that can be permanent.

Small, microscopic particles in the soot and smoke can penetrate surfaces if they are not cleaned promptly and efficiently. These particles can even cause structural damage to the floorboards and other wooden structures in your home.

What should you do after a fire damage?

The first thing to do after a fire damage is to seek professional help. Trying to clean the smoke and soot by yourself can worsen the damage. Here at SERVPRO, we have a team of IICRC (Institute of Inspection, Cleaning and Restoration Certification) certified technicians that have years of experience in dealing with disasters of all sizes. Our experts ensure that the restoration process starts as soon as possible to reduce any permanent damage.

SERVPRO uses High-Efficiency Particulate Air (HEPA) Filter technology to remove any traces of the minute smoke and soot particles from your upholstery and carpet.

Smoke and soot can permanently damage your property and belongings. Make sure that you act fast and seek professional help as soon as you can to avoid any permanent damage.

Call SERVPRO of the Catawba County East at (828) 465-6504 today to schedule an inspection. Our experts are here to help.

Click here to learn more about the Catawba Fire Department.

Commercial Water Damage in Your Newton Florist Shop from a Leaking Cooler

11/1/2017 (Permalink)

Commercial Commercial Water Damage in Your Newton Florist Shop from a Leaking Cooler If your floral shop experiences water damage from a leaking cooler, rely on SERVPRO to remediate the damage quickly and thoroughly.

SERVPRO Acts Quickly to Dry Out and Remediate Water Damage

Your walk-in coolers are an essential part of your florist shop. You have to have them working at all times to keep the flowers fresh. If one of your coolers starts leaking, you have a two-fold problem – water damage to your Newton business and flowers in that cooler possibly spoiling.

The cooler could be leaking and leaving commercial water damage in your shop in Newton for a couple of different reasons. The drain line could become plugged, causing water to back up and spill over the edges of the coil. Alternatively, the coil assembly is not pitched back towards the drain hose, making water pool in front of the drain pan and leak from screw holes. Either way, you should contact us right away at SERVPRO so we can fix the problem and any water damage as soon as possible, so you do not lose merchandise or have further damage done to your shop.

Besides your flowers, the main thing you are worried about in a situation like this is your flooring. Painted concrete could blister or flake and then needs repainting. If the paint has lead in it, we hire a subcontractor who is qualified to remove the original paint. Concrete is a porous substance, so water could wick up and leave chalk-like calcium deposits on the surface which we can brush off. Surface films or dirt on concrete support mold growth, so we clean this by using a HEPA vacuum and an EPA-registered disinfectant if needed.

Ceramic tile and grout joints are usually waterproofed when installed. However, any cracks make it vulnerable to water damage. Water can penetrate the grout, causing expansion or warping to the subfloor, which means the tiles break apart and come loose. SERVPRO techs need to reinstall the tiles once the subfloor is repaired. It could be necessary for us to dry the floor from the bottom or to drill holes in the floor for proper monitoring. We use a nonpenetrating meter to check for moisture under ceramic tiles.

No matter the cause, SERVPRO of Catawba County East can stop your leaky cooler and get your shop dried out again quickly. Business owners in the areas of Maiden, Catawba, or Conover should call us right away at (828) 465-6504 when a problem arises.

For more information about the city of Newton, visit http://www.newtonnc.gov/.

Renovation Work Reveals Commercial Water Damage in Family-Owned Businesses in Newton

10/24/2017 (Permalink)

Commercial Renovation Work Reveals Commercial Water Damage in Family-Owned Businesses in Newton If you run into water damage while renovating your business, calling SERVPRO can help to prevent future damage.

Fixing Water Damage Issues During Renovation Can Prevent Future Problems

Business owners in Newton often upgrade and improve their stores to increase long-term profits. When customers believe a store is more modern, they feel higher levels of satisfaction overall and tend to spend more while shopping.

Some families have owned the same store for generations but when updating their Newton property, find commercial water damage during the renovations. Typically, most contractors who engage in renovations and improvements do not perform the work needed after discovering any unmitigated damage. The costs involved can also increase considerably, due to the change in plans and disruption of their workload. SERVPRO, however, does provide the services needed to remove damaged materials.

Our skilled professionals work alongside contractors to ensure that our customers receive results that help achieve their goals. Water damage can stall projects for lengthy periods for many reasons. We eliminate these obstacles and help your project stay on schedule.

Damage caused by water and moisture can take milder forms, also, such as staining ceilings and upper portions of walls. However, when severe damage exists, support beams can become less sturdy and unable to hold the weight involved in new projects. Other problems can surface, also, such as weak floors behind or under cabinets and counters, making it impossible to build new walls or other structures where desired. We clean these areas out of ruined materials, like wood, drywall, insulation and deteriorated concrete and prepare the area.

When water causes such extensive damage, finding the source can prevent future problems. Crucial to the future of your current project, we find where the water comes in and stop the flow. Even trickling water from a slightly leaky drain or water line can create substantial damage to new materials within a concise time. You can protect your investment when we partner with you to eliminate current and future problems.

Our equipment ranges from measuring and detection devices to machinery that can quickly restore drier conditions to the interior of your business. Many times, the path water takes may seem impossible to determine, but our hygrometers take the mystery out and reveal the location of increased moisture. When damage only involves slight cosmetic situations but you want to remove these issues, we can also assist you. We work with all sizes and complexities of water damage – we consider no job as too small or too intensive for us.

Locally owned and operated, SERVPRO of Catawba County East considers it an honor to serve other family-owned businesses. Water damage can prevent you from realizing your goals of an improved shopping experience for your customers, but we are always ready to come to your assistance. Contact us through our local number, (828) 465-6504, which we answer regardless of the time of day or night, or day of the year.

For more information about Newton, click here.

When Newton Homes Take Flood Damage in a Hurricane, SERVPRO Helps Them Recover

10/10/2017 (Permalink)

Storm Damage When Newton Homes Take Flood Damage in a Hurricane, SERVPRO Helps Them Recover If you are facing a flooding scenario, call SERVPRO right away for drying and restoration services. The quicker you call, the better the results.

Our Technicians are Standing By Ready to Respond to Your Flooding Emergency When You Call

While Catawba County may be spared of the high risks inherent to parts of North Carolina that are much closer to the coast, we are not quite far enough inland to consider hurricanes a trivial matter. Hurricanes can and do regularly reach as far inland as Newton, creating flood damage situations and other hazards inherent to such storms of large or even moderate size. In the event of a hurricane, your first priority should be to secure the safety of yourself and your family. Later, however, SERVPRO can help to reverse any damage done.
We are ready after every major storm and natural disaster to ensure optimal responses to flood damage in Newton and surrounding areas. Our mitigation strategy relies on readiness and industry-leading response times. Within hours of your first call to us, our technicians should arrive and begin working to stop as much damage as possible from affecting your home, providing services such as water extraction, boarding, and tarping. These small acts often end up saving each homeowner thousands once restorations begin. Once the storm is cleared, we can then begin more involved processes including full water removal and damage restoration.
The Restoration Process
The second phase of our process involves repairing and refinishing your home to get it back to how it was before the storm hit. The ultimate goal of SERVPRO franchises nationwide is to help get your home back to normal within weeks of the disaster, and we are no exception to the rule. Through combined efforts of certified technicians, trained contractors, and friendly representatives, we can help you to recover from the effects of hurricanes and tropical cyclones no matter how dire things may seem.
SERVPRO of Catawba County East is ready after every major storm to respond to local calls about flood and water damage. If your home takes damage in a storm, be sure to give us a call at (828) 465-6504.
For more information about the Newton, North Carolina visit: https://en.wikipedia.org/wiki/Newton,_North_Carolina

Water Damage Can Ruin Paint and Wallpaper in Your Newton Residence

10/6/2017 (Permalink)

Water Damage Water Damage Can Ruin Paint and Wallpaper in Your Newton Residence Unwanted moisture in your home can cause your walls to bubble up. SERVPRO can completely dry out these areas and restore your home from water damage.

Solutions for Water Damaged Walls in Your Home

When a home experiences water damage, the water can affect it in many different ways. Drywall can lose its smoothness and crumble, leaving behind a mess on floors and openings in walls. Ceilings can bow down and even collapse, injuring anyone unlucky enough to be in the room at the time.

However, homes in Newton do not always experience such drastic episodes of water damage. Sometimes, damage reveals itself by peeling back layers of paint or causing wallpaper and border trim to come loose and bubble up in broad areas. Both can pose temptations to children who enjoy removing such areas to see who can pull off the largest piece.

The professionals at SERVPRO can fix the situation by drying the area completely. Determining the water's source can also help factor in the length of exposure. Newer water sources that only recently began pose much less risk than older sources. Older sources can mean additional locations in the home face higher risk of damage from moisture.

Removing flaking paint from walls in preparation of repainting can solve the problem but only after moisture levels return to normal. Repainting on damp walls can only result in paint that continues to perform poorly. Dehumidification efforts should continue until conditions return to normal humidity levels to help ensure painting efforts restore the room to perfect condition again.

For hard to replace wall borders, we can steam current ones off to preserve them for reapplication. If we begin before any become ruined, we can provide a better result for the homeowner. However, many times, this is not the case, and the homeowners must choose new border trim. We can ensure a fresh, clean, and a completely smooth wall that new trim can adhere to perfectly.

SERVPRO of Catawba County East can help restore your home after water damage affects your home's interior beauty. Call us at your earliest convenience, 24/7, any day of the year, at (828) 465-6504 for our 24-hour services.

For more information on Newton, visit http://www.newtonnc.gov/.

Prevent Water Removal Issues From Your Newton Grooming Salon Dog Wash Station

9/27/2017 (Permalink)

Commercial Prevent Water Removal Issues From Your Newton Grooming Salon Dog Wash Station It's not funny if a faulty station or problem with the setup causes a flood in your Newton grooming salon and you need professional water removal.

Water Removal Issues

Any pet grooming salon owner knows that washing a dog is a messy business. Whether your staff wash each pooch themselves in a dog washing station or have self-serve stations in place for customers to use, the risk of splashing is real – some dogs are happy with a bath, but others frolick and shake and cause a mini tidal wave.

However, it is not so funny if a faulty station or problem with the setup causes a real flood in your Newton grooming salon and you need professional water removal. Closing down for the afternoon while the issue is dealt with means less grooming, fewer customers, and less profit. That is why SERVPRO recommends taking care with your dog wash station setup and double checking for any potential problems.

The most important thing is to choose sturdy washing units made of a non-porous material such as stainless steel, or fully tiled units. A good robust tub does not leak. The tubs should also be big enough to handle even large breeds without causing overflow, and we also recommend choosing a hand-held shower sprayer option so you can direct the water.

Make sure all plumbing is tight and correct. If you are in doubt, it's better to call in a professional plumber than run the risk of a leak and the resulting need for water removal. Check the pipes and plumbing regularly and keep an eye out for signs of leaks such as damp patches or mold.

Be mindful of where you choose to install your dog washing stations. It is best if the surrounding area is tiled so that cleanup is easy and water cannot seep into the vicinity. Check grout between tiles regularly and replace it if it looks worn.

Of course, even with good planning accidents do happen. SERVPRO is on hand to deal with any water removal and cleanup needs. We equip our IICRC-certified technicians with free standing and truck mounted pumps and water extractors for swift water removal. You can also use our Emergency Ready Profile app to prepare your grooming salon for such eventualities.

For help with water overflow in Conover, Providence Mill, Startown, Drums Crossroads and surrounding areas, call SERVPRO of Catawba County East at (828) 465-6504 today.

To learn more about the city of Newton click here.

Fire Damage Restoration Services Newton Residents Can Count On

9/24/2017 (Permalink)

Fire Damage Fire Damage Restoration Services Newton Residents Can Count On Calling SERVPRO after a fire will put a crew of trained and experienced technicians to work on the remediation and restoration job.

Our Technicians Handle Fire Damage Restoration Events Regardless of the Size of the Damage

At SERVPRO, our staff experiences a lot of the same things that you do. We have families, homes, and troubles that go beyond the everyday occurrence. Our technicians work and live right here in the same community you do, so, we have first-hand knowledge of the situations Newton residents may experience.  

We consider it an honor to provide answers that help our neighbors recover from fire damage in Newton. Which is why we chose to make a variety of services available that can help you recover quickly from many unfortunate situations that may occur. You are not alone and do not need to address these problems on your own; we train so that you do not have to.

Owning a home today is very different than in years past. After a fire, it would take calling many different companies to perform the repairs you need. Today, SERVPRO technicians provide you with full-service solutions to all of these problems, making it possible to receive help faster, preventing many losses you may have experienced before.  

Our technicians can board-up and secure your home during a restoration that helps protect what remains after a fire. We also make returning to your home safer, helping you avoid hazards or potential problems that create even more damage.  

When you call SERVPRO, you get access to an entire team of qualified professionals that can handle everything from the disposal of unsalvageable items to placing the finishing touches on repairs that help make your house a home again. Sure, there are many services used in between, but you get the gist.  

You no longer need to wonder, or stress over, which company to call during an emergency. Having a relationship with our local office gives you peace of mind, and access to fast, efficient fire damage restoration services that you can rely on to perform even the smallest jobs in a clean, professional manner.  

SERVPRO of Catawba County East stands ready to provide services throughout the area. Whether you live in Conover, Oxford Park, or Drums Crossroads, our entire team is nearby and available to help. (828) 465-6504

For more information about the City of Newton, North Carolina visit: http://www.newtonnc.gov/

Mold Damage Remediation in Your Conover Home

9/6/2017 (Permalink)

Mold Remediation Mold Damage Remediation in Your Conover Home SERVPRO finds the source of your mold damage and takes steps to remove it and prevent the mold from returning.

Steps to finding, cleaning, and preventing mold damage

A mold infestation can rightly be called ‘the silent disaster.' There is no sound to announce its presence like a crackling fire or flood water smacking against the side of a home. The restoration cost to a homeowner can be just as expensive, however.

Before mold damage to a Conover home can be removed or treated, we have to find its source. SERVPRO technicians use visual inspection and air mold content meters to trace the spores to their origin and determine the extent of the mold growth. We do this to discover not just how much mold is present but also to find the source of moisture which has allowed the spores to expand and grow.

Mold needs moisture, a food source, and a temperature between 68 to 86 degrees Fahrenheit to grow. The simplest and quickest way for us to stop the mold is to remove the moisture. It does not have to be a significant amount; in a home several years ago, we found the spores began to spread from small leaks through a roof. The water dripped down an interior wall where it came into contact with spores over a utility room that held the owner’s washer and dryer.

In a situation like this, the first step is to stop further growth and clean the mold. We do this by using a waterproof caulk to seal the leak. Next, technicians remove infested sheetrock, ceiling tiles and other structural property for disposal. It is often cheaper to simply replace these items rather than spend time and resources attempting to clean them.

Now, our teams place dehumidifiers at the source to dry the area and bring down the moisture in the air (humidity). Once we have brought the numbers down far enough, the spores return to an inert state and are no longer a threat to the home or its residents. In this state, mold spores are easier to remove. Technicians can often use a commercial grade vacuum cleaner with a special HEPA (High-Efficiency Particulate Air) filter which is designed to trap even a single mold spore off a surface.

A mold infestation is harder to find than the effects of fire or water damage. Removing the damage and restoring your home to its original state is usually easier though. SERVPRO of Catawba County East has both the experience and the training to help you put your home back together after a mold or any other disaster. If you suspect a problem, call today at (828) 465-6504.

Visit http://www.conovernc.gov/ to learn more about Conover.

Call A Restoration Company Regarding Commercial Mold Damage In Conover

8/19/2017 (Permalink)

Commercial Call A Restoration Company Regarding Commercial Mold Damage In Conover When a business is contaminated, the doors close and employees (not to mention the owners) do not get paid.

Commercial Mold Damage

Every mold infestation is unique when it comes to businesses. Mold growth discovered in a typical office is handled very differently than in a food service business like a delicatessen.

Mold damage in a Conover commercial structure can mean more extended, as well as extensive damage. When a business is contaminated, the doors close and employees (not to mention the owners) do not get paid. SERVPRO understands this means not just losing a week’s worth of profits, but homes and cars can be at risk of repossession as well if we do not help a business reopen its doors as quickly as possible.

Food in a refrigeration case or refrigerator has to be transferred elsewhere if we find mold on the outside. Our technicians do this to prevent accidental cross-contamination. The most common areas mold appears along the back of the unit where moisture is often trapped between the wall and the refrigerator and along the bottom of the unit where water often pools on the floor and is very difficult to find and clean.

If we find even a single active spore on the inside of the case, state health regulations require us to remove all food items and then clean the unit. Fortunately, we have one of the largest inventories of anti-microbial and anti-bacterial cleaners available in the restoration business.

These chemical cleaners enable us to clean out not just refrigerators and display cases, but clean and remove mold from every surface in the deli. They also leave behind a minor amount of residue which our technicians easily remove with water, scrub brushes and sponges.

Reopening your doors after any disaster is a difficult time for any business owner. As a locally-owned franchise, SERVPRO of Catawba County East understands many of these concerns. We work as quickly as possible to put your business and your life back to normal so you can continue serving your customers. If you see or suspect a mold problem in your business, call us today at (828) 465-6504 to schedule an inspection and receive a free estimate.

Visit http://www.conovernc.gov/ for more about the city of Conover.

Flood Damage Restoration From A Storm in Newton

8/2/2017 (Permalink)

Storm Damage Flood Damage Restoration From A Storm in Newton Newton Flooding Needs Rapid Water Extraction to Mitigate Water Damage--Contact SERVPRO

There Are Many Challenges to Storm Damaged Properties

A massive storm can knock down a tree, sending it crashing on the roof and flooding the attic and second floor of the house. The result can be devastating to the homeowner. In fact, falling trees from severe storms are a common source of damage to homes, causing millions of dollars in property destruction. In particular, old and diseased trees are very susceptible to flooding and high winds, but even the strongest of trees can come hurtling down.
When this happens, you need to find a reputable cleanup and restoration company to secure your property. SERVPRO has many years of experience and can provide the flood damage restoration services you need in Newton, NC. Our IICRC-certified technicians work with state-of-the-art equipment to speed up the process and return your home to preloss conditions.

The first thing our flood damage restoration professionals do is perform a safety evaluation. We inspect the structure, and then identify and get rid of any safety hazards. The water itself can be dangerous, as it may contain hazardous materials and toxic contaminants. The electrical system can also be a source of danger, as water conducts electricity.
Depending on the type of construction, accessing the attic can be easy or difficult. The number of equipment that can be used to repair the water damaged area is limited. Sheetrock can also complicate the drying process. Demolishing the newtdamaged drywall can make it relatively easier to dry the structural components in the room. We may also need to remove sheetrock to provide access to certain areas within the attic. We do try to restore before we replace where it makes sense.
In most flood damage situations involving attics, SERVPRO technicians use insulation vacuums to remove insulation and save it for reuse where possible. Bagging may also come in handy for smaller areas. Sheetrock demolition and insulation removal can create high air movements and large amounts of dust, which can spread throughout the building. In this case, containment may be necessary to avoid cross contamination.
When a tree comes down in a storm and hits your house, you do not have to look far for a restoration company. SERVPRO of Catawba County East is a local operation and offers 24/7 flood damage restoration services. Call us today at (828) 465-6504.

Information regarding Newton. Click.

Fast, Effective Fire Damage Restoration For Your Newton Area Home

7/31/2017 (Permalink)

Fire Damage Fast, Effective Fire Damage Restoration For Your Newton Area Home After everyone in your house is accounted for and the fire fighters leave, call SERVPRO to remediate the fire damage after a fire in your home.

SERVPRO Technicians Have the Training to Remediate Fire Damage in Your Home

Once firefighters have left your property and you get the all-clear to return, it may seem as though your problem is under control. However, without professionals to help clean smoke and soot residues from your walls, furniture, and other belongings, your home may never return to normal.
Leaving ash covered belongings unattended in your Newton family home can make fire damage look timid after corrosion, discoloration, and odors begin to develop. With the proper training, equipment, and experience a fire damage restoration company helps you prevent extensive damages and loss.
Calling SERVPRO as soon as possible gives restoration technicians a much better opportunity to clean smoke damage and restore items often affected by a fire. Ash and soot can discolor surfaces within minutes, tarnish metals, fiberglass, and wood finishes within hours. Waiting too long adds to your problems, causing permanent damage to your walls, ceiling, and flooring.
Knowing how to react during a fire damage emergency in your home can save you or a family members life. Understanding what to do after a fire can make a huge difference in how your SERVPRO restoration technicians approach restoring your home. Giving professionals as much notice as possible can mean the difference between a long, drawn-out restoration process and services that can happen much sooner.  
The entire restoration process that SERVPRO provides is extremely detailed; they provide you with water removal, cleaning, reconditioning, restoration, and repair services developed specifically for each item found in your home. Every step of your restoration process outlines effective treatment, handling, and disposal methods to your insurance company, saving you time and money, getting you what you need to recover, faster.
Working with a trusted restoration company helps reduce the losses you experience during a fire event in your home and gives you access to qualified odor neutralizing specialists that make every effort to prevent odors from returning in the future.  
Give SERVPRO of Catawba County East an opportunity to provide you with the experienced, professionally certified technicians, quality services, and peace of mind you deserve. (828) 465-6504

For more information regarding Newton, click here

The Five Step Mold Damage Remediation Process in Newton

7/5/2017 (Permalink)

Mold Remediation The Five Step Mold Damage Remediation Process in Newton Spores can exponentially multiply from a small number to a very large one. Contain and remediate a mold infestation by contacting SERVPRO today.

Technicians at SERVPRO Follow the Latest Approved Mold Removal Techniques When Dealing with Mold Damage in Your Home

Mold can grow throughout a home and remain unseen for a long time. Individual spores are smaller than the tiniest seed, and even a growth of thousands of spores is no bigger than a pinhead. If there are food sources and moisture, mold can grow year-round in most houses, condos, and apartments.

SERVPRO uses our industry standard to clean and remove mold damage from Newton homes. The IICRC (Institute of Inspection, Cleaning and Restoration Certification) has developed a five-step process that cleans and removes mold, changes the local environment that created the initial problem, and protects workers and residents while we return homes to a clean state.
The first step we take is to reduce exposure and spread. Our technicians build containment around the infested areas to prevent the accidental transfer of spores to clean rooms and hallways in the home.

Our next step is to write it all down. Our team leader records every action to include the type of mold found, location, and the test results in every room and hallway of the air and structural property for mold and moisture content. The numbers from the clean areas of the home are the baseline we use to determine when the infested parts of the house are clean.

Now, we begin controlling the level of contamination. To reduce the mold in the air as we start to clean, team members set up negative air machines at the points of contamination. These machines draw out spores, dust, and other particulates from the air. We use special, HEPA filters which are designed to capture even a single spore from out of the air.

Step four is removing the contamination. By combining the negative air machines with flexible hoses and exhaust fans, we can blow captured mold spores directly out of a home. Spores that have settled onto furniture or other surfaces we clean using vacuums with HEPA filters or wipe them down with dry or wet cloths. After each round of cleaning, we wait for mold to settle and then repeat until test results meet the baseline.

The last step is to lower the moisture to a normal level. Mold spores become inert and harmless when the surrounding air is too dry. As we finish removal, other technicians set up dehumidifiers to lower the moisture content to the normal, baseline level in the clean areas of the home.

Restoring any home to a level clean enough for occupation is never a quick procedure. SERVPRO of Catawba County East ensures our result is a place that looks like it did before we arrived. If you wish to schedule an inspection, call us at (828) 465-6504 today.

For more information regarding Newton, click here

Respond Quickly To Water Damage Found In Your Conover Home

6/16/2017 (Permalink)

Water Damage Respond Quickly To Water Damage Found In Your Conover Home When facing water damage issues on your Conover property, contact a professional water damage restoration company for help.

React Quickly To Water Damage

We understand that you work hard to provide you family with a nice home, food, and entertainment. The last thing you want to do is deal with water issues after a hard days work, but that does not mean that you should ignore problems that exist until you have the time or energy to react.

When facing water damage issues on your Conover property, contact a professional water damage restoration company for help. There is no problem with asking for assistance to handle water issues in your home; every homeowner faces them at some point. It is important for you to take the appropriate action to get things under control quickly, ensuring that you do everything possible to protect your family home.

Making the decision to call SERVPRO at the first signs of water intrusion can make a huge difference in the quality of your restoration. It only takes 24 to 48-hours for mold to become a problem and 48 to 72-hours to cause significant damage including swelling, cracking, warping, splitting, and separations that wreak havoc on the structure of your home.

A small leak in your roof allows water access to untreated materials in your attic, causing massive damage to your framing and insulation. Other unprotected areas of your home, including the inside of your walls, ceilings, and floors can all develop significant damage if left exposed for too long. SERVPRO technicians can help locate the issue causing the problem, repair it, and remove any excess water that may cause additional damage.

At SERVPRO, we use our experience and training to provide customers with quality results they deserve. We also work with your insurance company to help provide you with a stress-free claims process and make emergency situations feel like a chance for making improvements. Obtaining the services you deserve has never been easier.

SERVPRO of Catawba County East has expertly trained technicians available 24-hours a day, ready to assist with emergency situations on your property, call today (828) 465-6504.

For more information regarding the city of Conover visit http://www.conovernc.gov/.

Cleaning Up After A Fire In Conover

6/6/2017 (Permalink)

Fire Damage Cleaning Up After A Fire In Conover Cleaning up after a fire is a big task, that's why you should contact the professionals at SERVPRO for help!

Fire Damage

Cleaning up after a fire is a big task, with primary emphasis rightly placed on floors, walls, and ceilings. Unfortunately, some restoration companies stop there, with little effort made to clean smaller structural property.

To fully restore a Conover home after fire damage, SERVPRO has developed a plan that includes fixtures and items other companies either treat as an afterthought or do not service because the profit margin may be too thin for them.

Restoring built-in or free-standing cabinets depend if the item is finished or unfinished. Exteriors are typically finished and require one of the specialty cleaning agents in our inventory. Technicians remove the handles, backplates, and other hardware to check the entire surface for physical damage. If there is exposed wood, we clean it with denatured alcohol. Interiors are usually unfinished. These surfaces are wiped down with a dry, cleaning sponge. If any soot or smoke residue remains, they clean the area with a wet, cleaning sponge and denatured alcohol. If residues are remaining, technicians sand the surface with customer approval.

Wall and attic insulation are not usually affected by smoke residue, but it can retain odors. The appearance may change slightly, but technicians need to change only the top three or four inches to remove odors.

Drapery Rods
It is not enough to just wipe down the surfaces. We take down the rods and valances to examine and clean the walls behind them as well. If the rods are movable, technicians apply a silicon spray to lubricate and protect them.

Light Fixtures
Hanging lights such as chandeliers are difficult to clean. Many companies try to spray them with water and then let them drip dry. We take pictures of the fixture and then take it down and disassemble it if necessary to clean. If we use a cleaning agent, a technician will spot test it on the side of a piece that is unseen when assembled and in place.

It is not enough to spray and wipe down the large surfaces or replace damaged drywall and ceiling tiles. To make your house into a home again, SERVPRO of Catawba County East understands that we have to get it as close to its original state as possible. If you have suffered damage, call us at (828) 465-6504 today.

Conover, North Carolinais a great town click here http://www.conovernc.gov/ for more information.

Flood Damage and Your Conover Home

5/16/2017 (Permalink)

Storm Damage Flood Damage and Your Conover Home Flooding Means SERVPRO to Restore Your Conover Property

SERVPRO Offers Services to Negate the Effects of Flooding

Besides fire, nothing is more destructive than flood and water damage to your home. However, too many homeowners make the mistake of thinking that their homeowner’s insurance covers damage from flooding. Extreme weather can cause major and unexpected flooding, so you need to know if your home has coverage.
Causes of Flooding
Significant amounts of moving water can happen any time there are extreme weather conditions in your Conover neighborhood. Sometimes, floods form slowly, letting homeowners react before flood damage occurs. The most common kind of flood is overland flooding, which happens when streams or rivers overflow their banks. Another type is after heavy rains, with the amount of ground water exceeding the capacity of underground sewer pipes, drainage, and street drains to channel them away from structures.
When this happens to you, be sure to contact the professionals at SERVPRO, as they are a professional flood remediation company who can help you clean up the water and repair any damages.
Flash flooding results in just minutes after a substantial rainfall, or a levee or dam break. These floods are especially dangerous because of the volume and speed of the water that may be filled with debris and rocks.
Hurricanes are common along the Atlantic seaboard. Besides torrential rains, a hurricane is accompanied by high winds which can exceed 155 miles per hour. Hurricanes produce storm surges along areas of the coast and can create flooding several hundred miles inland. This surge is contaminated water that can lead to secondary water damage in the form of mold growth and biohazardous exposure. The rain that is excessively caused by these storms can also result in land and mudslides.
No matter the cause of flooding, SERVPRO is fully equipped to handle flood damage, no matter how big or small it is. Our number one goal is customer service, and we work every day to achieve the highest customer satisfaction possible with each job we do. If that means we must work around the clock to make sure you are happy and comfortable with the job we are performing, that that is what we do. Water removal, cleanup, and restoration of your home is our specialty. We aim to make you feel "Like it never even happened."
SERVPRO of Catawba County East arrives quickly at your home after you contact us at (828) 465-6504, to assess the damage, view your options, and get a personalized disaster recovery plan written up just for you.

Mold In Your Conover Basement

5/5/2017 (Permalink)

Mold Remediation Mold In Your Conover Basement Since it gets no sunlight and very little ventilation, it is often humid, therefore creating the perfect environment for mold to grow.

Mold In Your Basement

One room in your home where mold is most often seen is your basement. There are several sources of moisture found in this room, and any water problem in the basement takes a long time to dry out. Since it gets no sunlight and very little ventilation, it is often humid, therefore creating the perfect environment for mold to grow.

Even worse, once mold begins growing down here in your Conover home, it likely goes unnoticed for a long time if you do not spend much time in your basement. Basements do not always get cleaned, so the dirt and dust also help mold to grow and create additional mold damage. The discovery of mold is not a happy event, but SERVPRO can help you to clean it up and get rid of the moisture problems that created it. They have the training and special tools to thoroughly do the job right and make your basement safe again.

There are materials in your basement, such as wood, drywall, and insulation which mold loves to grow on. High humidity plus colder temperatures make much condensation. The condensation collects on cold concrete floors, metal pipes, and on walls.

A significant cause of mold in the basement can also come from flooding. If your home is flooded in any way, water can run down into the basement and stay there long after other rooms have been dried. There are dangerous molds, such as toxic black mold, which can grow after a flood. They need materials to be quite soaked for several days to start growing.Pipes that are leaking in your basement or rooms nearby also lead to mold growth in your basement. Water in the ground can find its way into the basement through cracks in the wall.

After the water evaporates in the basement, it raises the level of humidity. Then, the humidity stays high due to lack of ventilation and sunlight. Certain mold can start growing in your basement from this high humidity.

One of the biggest signs of mold in your basement and you needing to call SERVPRO for help is the smell. Odors build up and are quite noticeable in your basement because of stagnant air. Do not ignore a moldy or musty smell, as this probably means you have a mold problem.

Instead, contact us at SERVPRO of Catawba County East of so that we can find the mold problem and take care of it for you. Mold can cause adverse health effects, and you should not leave it unattended. We can be easily reached by dialing (828) 465-6504, so do not hesitate to let us know of a mold problem right away.

Impediments to Water Removal After Water Damage Hits Conover

4/18/2017 (Permalink)

Water Damage Impediments to Water Removal After Water Damage Hits Conover Water Damage from Floods or Broken Hoses in Your Conover Home Get Help from SERVPRO

Water Damage to a Conover Home Can Occur in Many Ways

When SERVPRO is called in to handle a water removal job, we take care to determine the exact cause and origin of the incident in question. Different sources require different approaches and have different obstacles. In general, removing water after a hurricane or massive storm is harder than after floods starting from "clean" water sources inside the home. We prepare our technicians extensively for these scenarios so that they can be as prepared as possible when they arrive to help restore your home.
Furniture and Debris
If we encounter large debris in a Conover water removal job, we are almost certainly dealing with the effects of a storm or hurricane. These floods originate from outside the home and rush in, carrying in debris from outside and making a mess of interior belongings. Sometimes, debris and physical obstructions may be minimal, causing little to no delays for our technicians. In other situations, however, we must contend with large, heavy, and potentially hazardous materials including furniture, vegetation, warped wood and metal, and even dead animals. Some of these require special qualifications to legally remove, allowing us to make ample use of SERVPRO's wide range of certifications.
Chemical or Electrical Hazards
Sometimes, specific chemicals or electrical elements may be present in a submerged or dampened environment, creating serious hazards for unsuspecting persons. This is particularly the case after storms when winds can topple electrical lines or carry in harmful substances from afar. We recommend avoiding damaged areas until our personnel arrive and confirm that it is safe to re-enter. Our technicians have access to a wide range of safety equipment including full-body suits that allow us to go where you cannot safely.
Whether from lightning, electricity, or any other cause, fires can start in the aftermath of many major storms and hurricanes. While not inherently very dangerous once they have been put out, fires nevertheless create additional restoration tasks for us, extending the recovery process by days to weeks depending on the severity of damage.
SERVPRO of Catawba County East is a cleanup and restoration company ready around the clock to respond to disasters in the local area. Give us a call anytime at (828) 465-6504.

SERVPRO's Six Step Water Damage Remediation Process in Newton

4/17/2017 (Permalink)

Water Damage SERVPRO's Six Step Water Damage Remediation Process in Newton Water damage can affect any room in your home. Call SERVPRO to quickly remediate and prevent mold.

Proven Steps for Dealing with Water Damage

Stopping and cleaning up water damage in Newton requires quick action. SERVPRO maintains a 24-hour response team dedicated to removing water, mitigating the effects, and preventing further harm to your home. Our decades of experience in North Carolina has developed six steps that go from initial, emergency actions to the final inspection.

First, technicians secure your home after a water damage event. This action includes boarding up entrances to prevent further loss. We also inspect your home to identify collapsing ceilings, weakened sub-floors, and electrical hazards that all result from failed plumbing and other water sources.

Next, we use pumps to remove standing water. If the amount is under two inches, we use smaller extractors to get the job done. Once the visible water is gone, technicians inspect behind walls, in crawl spaces, and under floors for further water. If needed, we set up generators to ensure uninterrupted power.

Our next task is extracting trapped water. It is the moisture locked in carpets and floors. Technicians start by removing furniture from the affected rooms or rooms; this prevents our accidentally damaging the items while using our equipment. Next, they use extractor wands to draw water from within the carpet and between floorboards. If the carpets are especially water logged, team members remove the carpet and pad to be able to use larger extraction equipment on the carpet. In most of these situations, we suggest discarding the pad.

Now, it is time to examine and treat the carpet. Technicians look for damaged seams, delamination of the carpet back and the presence of mold. If the damage is minor, we treat or repair it. If the lamination holding the fibers in place is too thin or if the seams have rotted, we recommend disposal and replacement. If we find minor indications of mold, technicians treat the back of the carpet with an antimicrobial chemical. They replace the carpet (with a new pad) and treat the face of the carpet as well.

With a solid, clean foundation underfoot, we now dry the rest of the house. If the walls and ceilings are not too soaked or otherwise damaged, technicians use air movers and dehumidifiers to restore the normal moisture levels in your home and property. Our air movers deliver a rapid stream of air across affected surfaces of furniture, drywall, and ceiling tiles to speed up the natural drying process before the damage becomes permanent. The dehumidifiers we use draw out over 20 gallons of water from the air every 24 hours.

Finally, we pack up our tools and equipment, ensure all debris has been removed, and perform the last walk-through with you. SERVPRO of Catawba County East understands that this is a long process, but we are dedicated to quickly and safely placing you back in your home. Call us today at (828) 465-6504.

How SERVPRO Deodorizes Your Conover Restaurant After Flood Damage

3/25/2017 (Permalink)

Commercial How SERVPRO Deodorizes Your Conover Restaurant After Flood Damage Flooding and Odors Can Flow into Your Conover Restaurant--Call SERVPRO for Restoration

Flooding of a Business Results in Many Water Damage Issues

Flood damage is a real risk for restaurants. Sometimes the damage is the result of extreme weather. North Carolina suffers an average 31 tornadoes or twisters annually, which makes flooding a genuine concern for businesses in the area. However, even outside of tornado and hurricane season flood damage can occur in the blink of an eye. A broken water main, for example, can cause harm to your restaurant very quickly.
Deodorization is vital after flood damage to your Conover restaurant. Deodorization eliminates the leftover damp smell and makes your restaurant smell fresh and clean for your customers when you are ready to reopen. SERVPRO is equipped to deal with odors after a burst water main and leave your premises “Like it never even happened.”
The first step to restoring your business is to deal with the immediate water situation and dry your premises and the items in it as thoroughly as possible. However, some water odor may remain, especially if the damage was extensive, or the water was contaminated with sewage or other debris.
Our IICRC-certified technicians begin their deodorization effort by assessing the situation. We use moisture sensors and moisture meters to give us a clear picture of how much moisture is present in the environment. SERVPRO understands that there is usually more than one source of odor after flood damage. Possible sources include furniture, damaged carpets or flooring, or wetness in the walls and structure itself. We tackle each odor source individually for a thorough cleanup.
Hydroxyl generators are a suitable choice for many restaurants after flood damage. Hydroxyl generators deodorize the area by using UV light to react with hydrogen atoms and break down airborne water odors. They are safe for use around people which means your business can reopen or you can continue with restoration efforts while the generator is running.
In some cases, an ozone machine is used to dispel remaining odors. Ozone breaks down odors at a molecule level. Careful placement of fans enhances the effect. Ozone machines are best used when the area has been thoroughly dried, but some unpleasant smells remain. They are not suitable for use around people, plants or pets. The area must be evacuated before the machine can be started.
If you need help restoring your Conover restaurant, SERVPRO of Catawba County East is here to assist. Call us at (828) 465-6504 for deodorization treatment.

Three Reasons We Use Dehumidifiers to Repair Mold Damage in Newton Homes

3/22/2017 (Permalink)

Mold Remediation Three Reasons We Use Dehumidifiers to Repair Mold Damage in Newton Homes Mold infests your property especially when there is a hidden leak. Call SERVPRO to investigate the source and remediate.

Mold Can Spread Quickly in the Right Conditions

It is a familiar story. Homeowners spot creeping mold in their properties, and they spend months trying to banish it with household chemicals. They are, inevitably, unsuccessful, because rampant mold is a product of an underlying problem. The thing to remember is that mold is all around us. It is an organic substance, and it lives anywhere people do.

It is relatively harmless and poses no threat until it finds fertile enough conditions for multiplication. The conditions needed are lots of moisture and warmth, which is why residential leaks often lead to mold outbreaks. Fortunately, our team knows how to handle mold damage in Newton homes.

At SERVPRO, we use a system of dehumidification and humidity control to very successfully neutralize the spread of mold spores. Keep reading to find out why.

Dehumidifiers Dry the Air

When the problem is not standing water (large amounts of visible liquid) the fastest way to dry materials is to draw the vapor out from the air. It is an important part of mold remediation because it is this moisture which feeds the spores. Once it is gone, they cannot spread and go back to being harmless. Dehumidifiers are highly efficient and completely non-toxic.

Dehumidifiers Improve the Air

Damp conditions make rooms feel uncomfortable. When the air is thick with water, and humidity levels are high, it changes the way your skin and lungs react. Many people find it hard to sleep because the air is clammy. If left to spread, the musty odor of mold is another frustration. Dehumidifiers extract the vapor and capture odor causing particles.

Dehumidifiers Protect Materials

When used carefully (in a controlled environment) dehumidifiers are the best way to safeguard furniture and other organic materials from the mold. The spores eat away at things like wood and paper. Given enough time, they disintegrate structural components. So, applying dehumidifiers protects organic substances and prevents them from becoming moldy.

If you need help tackling the mold damage in your home, our technicians can carry out fast, effective repairs. SERVPRO of Catawba County East is a local service, and we cater to residents in the Newton area. Call us 24/7 at (828) 465-6504.

What Are the Risks of Flood Damage in Maiden?

3/8/2017 (Permalink)

Storm Damage What Are the Risks of Flood Damage in Maiden? Call SERVPRO to evaluate your flooding situation quickly and possibly prevent secondary damage.

SERVPRO Technicians Evaluate Water Conditions to Ensure Safety

At SERVPRO, we are keen to remind our customers that all water damage is different. You cannot clean up flooding from a faulty appliance or broken pipe in the same way as you would water from a burst river. Each situation requires a unique approach. It applies in particular to natural flooding because water intrusion carries distinct risks.

One of the biggest is the presence of pathogens in the water. It is very rare for homeowners to be injured by contaminated water, but it is important to put the right safety measures in place. It means washing your hands after coming into contact with flood damage in a Maiden home. It also means disposing of wet food items and taking precautions with drinking water.

Keep reading to find out about the dangers associated with natural flooding and how the SERVPRO technicians eliminate them.

Risk Assessment

Do remember that the risk to health from contaminated water is minimal as long as you follow some basic rules. In fact, far more injuries are caused by slips and falls in wet conditions. With the SERVPRO team on site and carrying out repairs, all dangers get neutralized quickly.

Chemical Dangers

It is imperative not to ingest any of the flood water. All natural flooding gets automatically categorized as ‘gray water,’ which means that the potential for toxins and chemicals is high. The liquid picks up all kinds of dirt, metals, and non-biological components as it travels, so caution (and thorough hand washing) comes highly recommended.


Gray water is likely to contain bacteria with a low-level risk. However, if it is not removed and dried quickly, it can escalate to what is known as black water, and this is dangerous. All types of sewage water get categorized as black. If a toilet is overflowing and flooding the house or a sewer line breaks, the situation is urgent.

It is the one time that the SERVPRO technicians have to dispose of household items that can dry out. For instance, carpets, drapes, and other porous items get dried with dehumidifiers. Unfortunately, this is not possible if they have absorbed black water because the level of contamination is too high.


Fortunately, our experts are trained to deal with contaminated water. After arriving onsite, we identify vulnerable areas and put measures in place to protect them. For example, most flooding remains on the ground floor. Plastic sheeting is used to separate the upper from the lower and prevent moisture and mold from rising. Everything that leaves the affected area requires disinfecting before it comes into contact with you or your family.

At SERVPRO of Catawba County East, your safety is a top priority. It is why we carry out flood damage repairs fast. The longer that a home stays exposed, the higher the risk of permanent damage, so a timely response is vital. Call us 24/7 at (828) 465-6504.

Water Damage in Your Newton Home

2/13/2017 (Permalink)

Water Damage Water Damage in Your Newton Home Water Damage in a Newton House Gets SERVPRO Help

If Your Newton Property Suffers Damage Call SERVPRO for Water Removal

Maybe you settled at a family member’s home during a flood only to return to your house and see it filled with water from a recent storm. Perhaps you went to work and left the dishwasher running, and you realize that it ran the entire day as water leaked out covering the kitchen floor completely.
Don't Try This On Your Own
You may be tempted to clean up the water causing damage to your Newton home yourself with a mop and some fans. This may be risky because the water that flooded your home may be unsanitary. Further, you may not be able to see all of the underlying issues. You may think you have dried something out thoroughly only to have mold spores and rotting develop later on down the road.

Remember your home is your biggest investment. You need to protect it and help it maintain its value for years into the future. If you have suffered from a flood, plumbing problem, or any other source causing harm, SERVPRO can help you restore your home from water damage.
Don't take matters into your own hands. You could end up costing yourself more in the long term. If water is not thoroughly removed from the home, this could lead to increased humidity levels, odors, the breakdown of belongs, and structural damage.

If a flood or leak has struck your home, you know the problem can go from bad to worse quickly. Don't let a little water damage turn into a significant and costly repair. You need a water damage restoration professional. SERVPRO restoration professionals can answer the call day or night to dry your home. We work with you on a plan to limit losses you may experience, and keep your costs down. If water enters your home in Newton, act quickly and retain the services of our professionals at SERVPRO.

Water Damage Restoration Process by Experts
Water removal on a large scale is a laborious task that requires the right industrial gear. Just using dry-vacuums, fans, and mops will not solve the problem. After water intrusion, you might be faced with insurance issues and concerns about the security of your home.  In these types of scenarios, the services of IICRC certified technicians are vital. Our professional water disaster restoration specialists begin with a damage assessment. This process can determine the scope of the problem. Next is the extraction process. Third, drying and dehumidifying your home to optimal levels. Fourth, the sanitizing process ensuring all bacteria and fungal growth are killed, and the environment is healthy. We can restore your home to its preloss condition, "Like it never even happened."

When water damage is more than you can handle on your own, SERVPRO of Catawba County East is there to help restore your home. Call us right away at (828) 465-6504.

Fire Extinguishers Can Prevent Fire Damage to Your Newton Property

2/1/2017 (Permalink)

Fire Damage Fire Extinguishers Can Prevent Fire Damage to Your Newton Property Newton Fire Damage May Be Prevented with a Well-Placed Fire Extinguisher

SERVPRO Tip:  Be Prepared to Put Out a Home Fire

Protecting your home from future fires is a serious job and one that should be heavily considered if your home is not up to code. While most houses constructed in the past couple decades have appropriate fire extinguisher arrangements, older homes and a small proportion of newer ones can lack appropriate coverage or technology. SERVPRO recommends acquiring modern, chemical or foam-based fire extinguishers for your home, and checking with local fire codes to find out what you need to upgrade.
Perhaps the single most important part of a home's fire safety setup is its set of fire extinguishers. These devices have the power to stop Newton fire damage in its tracks, keeping flames and their damage contained. Mounted on a wall or kept in a secure location, fire extinguishers allow a homeowner to respond to small fires quickly and prevent them from spreading. You should have fire extinguishers in multiple locations around the home. First, you should always keep one near the kitchen area, where many small fires start. Then, one or more (depending on the size of the home) should be available elsewhere around the house so that any fire can be responded to quickly.
However, it is not enough simply to have fire extinguishers. Many older homes are still equipped with dated and dangerous water-based extinguishers. These are useless and sometimes even inflammatory against electrical fires, and with how popular electronics now are in our homes, these make up a major portion of the calls SERVPRO receives. We recommend acquiring chemical-based fire extinguishers that use elements such as nitrogen to smother blazes without inflaming them. Foam solutions also exist but are typically less versatile than chemical versions. Look up fire codes nationally and locally to get a better idea of what replacements you should be looking for in your home.
When fires get out of hand, SERVPRO of Catawba County East is there to help clean up the mess. If your home has suffered at the hands of a fire, call us right away at (828) 465-6504.

Deal With Flood Damage In Maiden The Right Way - Plan Ahead!

1/16/2017 (Permalink)

Commercial Deal With Flood Damage In Maiden The Right Way - Plan Ahead! SERVPRO's ERP is a Great Way to Protect Your Business in Maiden

SERVPRO Offers Fast Service and the Emergency Ready Profile App

Small business owners have a huge decision to make when deciding whom to call during a disaster. It could effectively mean the difference between getting the doors to your business open within days or closed permanently. All of the choices make it difficult to locate a trustworthy source to provide you with the proper solution.
You are not alone, many small businesses in Maiden suffering from flood damage face the same dilemma, luckily we are here to help. Our franchise is available 24-hours a day, making us ready when you need us. We work on a schedule that provides you with the best solution to your situation, and we have staff available that work hard to provide you with unique solutions to tackle the water removal and repairs you face.
SERVPRO technicians offer small business owners the opportunity to plan ahead for handling different disastrous events that plague our area. Whether you want to fortify your building against large or small floods, fires, mold or natural disasters, our technicians can help. Working on a plan to limit the possible losses that you experience during a disaster can save your business.
After a situation occurs on your property, the last thing you need to do is worry about the people whom you count on to perform the repairs you need to your building. You may want to place more of your attention on inventory retention, or getting the appropriate funding to hire employees to assist you through this trying time.
SERVPRO gives you access to a quality emergency readiness application online that you can use to create a profile about your business, to help provide us with up to date information about the location of your building, access points, contact information and photos about your current situation. Giving us truly valuable insight into your situation so that we have the proper personnel and equipment ready on a moments notice. Check out the ERP, the Emergency Ready Profile mobile app, to get you prepared.
Use this app to create a damage log consisting of various assets of your business caught up in a flood damage incident, particularly useful for providing the appropriate documentation to your insurance company. You can even contact your local SERVPRO through this page to get the assistance you need.
Begin planning ahead, visit our Emergency Readiness site or contact SERVPRO of Catawba County East today, (828) 465-6504

Flood Damage Cleanup In Conover

1/9/2017 (Permalink)

Storm Damage Flood Damage Cleanup In Conover Flash flooding can develop very quickly during intense rainfall throughout the surrounding areas.

Different Types Of Equipment Used To Cleanup Flood Damage

Flash flooding can develop very quickly during intense rainfall throughout the surrounding areas. Flooding rivers and streams make their way into your home as you stand by helplessly. Trees next to your home, street signs, roofing materials, siding and other small items left outside can become real trouble during a flood. While some floods develop slowly, others can overwhelm you instantly, without any visible signs of rain. You will need the assistance of properly trained professional technicians to return your home to a quality pre-loss condition after experiencing such an event.

We have the services and personnel that you will need available to tackle any size flood damage situation in your Conover home. Make the call to our offices immediately and let us begin providing you with the services that you deserve. After you make the call, it becomes our job to respond quickly and help stop any additional damages from occurring. The overall quality of the work we provide and the relationships that we form with our customers are extremely vital to us.

As a result, we offer many quality services and use advanced equipment to assist you with recovering your home from flood damage events. SERVPRO technicians use professional equipment, such as conventional refrigerant, LGR, and desiccant dehumidifiers to remove moisture from your home after a flood occurs. They perform in slightly different ways, but all perform the same functions.

Conventional Refrigerants And LGRs - The air from the affected area is run through a cold evaporator coil, condenses on the coil and drips off into a collection tray. The air is then pushed through a hot condenser coil and gets pumped back into the area through an exhaust fan.

Desiccant Dehumidifiers - A simpler process; where moist air enters through an air inlet, passes through a rotor that contains silica gel that attracts water. The gel works as a drying agent, capturing water found inside the surrounding air, drying it and pumping the dry air back out.

SERVPRO technicians are taught to use refrigerant dehumidifiers at the beginning of a job when humidity levels are the highest. While they also use desiccant dehumidifiers when more porous materials are dry, but structural elements remain rather wet. It is also well known that LGR dehumidifiers are the most efficient type to use on the job.

All of us at SERVPRO work long hours and train hard to provide you with the services you deserve to return your home to a quality pre-loss condition. Don't hesitate to put us to work for you, day or night; we are ready to answer your call for help. Contact SERVPRO of Catawba County East today - (828) 465-6504. You will be glad you did.

Mold Damage Newton from Moisture

12/15/2016 (Permalink)

Mold Remediation Mold Damage Newton from Moisture Keep Out the Mold in Your Newton Home By Keeping Out the Moisture

Call SERVPRO for Successful Mold Remediation

To grow, mold needs two things: Moisture and a Food Source. Homes do not have a high enough level of moisture normally for mold to expand. Only areas that have been flooded by the Clark or Hildebran Creeks rising or have a leak that goes undiscovered for an extended period develop a high enough level for mold spores to expand and seek out a food source such as drywall and other building material.

The best way to stop mold damage in your Newton home is to prevent it in the first place. After decades in the restoration business, SERVPRO has a set of recommendations that you can do to prevent or at the least, alleviate the effects:
- If you have a water spill or find a leak inside your home, clean it up immediately. Make sure the area is dry to the touch with 24 to 48 hours.
- Keep the humidity in your home as low as possible; between 30 to 50% if you can. A dehumidifier that covers 1000 square feet can be purchased for less than $100 and a humidity tester can be purchased for as little as $10 to $50.
- If you see moisture or condensation collecting on the walls, dry the surface and try to find the source of the water and eliminate it.  Or call SERVPRO.
- If there is a leak in your roof, fix it as soon as you can afford it.
- Check the crawlspace under your home and make certain it is dry. If there is excessive moisture, then it may need to be sealed off from the house. This is a technically difficult task that your local SERVPRO franchise can execute. It would also help to slope the ground around the foundation away from the house.
If the flooding water is too much for you to remove or if it returns, call us immediately at (828) 465-6504. SERVPRO of Catawba County East has a team ready 24 hours, seven days a week to restore your home from a mold infestation or any fire or water disaster. We're here to help.

Wildfire Damage in Newton

11/23/2016 (Permalink)

Fire Damage Wildfire Damage in Newton SERVPRO Can Help After a Wildfire Passes Your Newton Property

SERVPRO Can Restore Your Home After a Wildfire Causes Extensive Damage

There are an increasing number of people who are making their homes in woodland settings near or in rural areas, forests or remote mountain settings. Here, the homeowners have the benefit of beautiful surroundings, however, they face wildfire dangers. These fires often start unnoticed. They can spread quickly, igniting trees, brush, and homes. There are three types of wildfires, the first being a surface fire, which is the most common kind and will burn along the forest floor, slowly moving and damaging or killing trees. The second is a ground fire which is generally started by lightning and will burn below or on the forest floor in the human layer, going down to the mineral soil. Third are crown fires, which rapidly spread by the wind and quickly move by jumping along the tree tops.

If a wildfire approaches your home and you have fire damage in Newton because of it, you will want to act quickly and retain the services of our professionals at SERVPRO. Fire damage is a task which is arduous and will need the right industrial equipment. Just using a standard filtered vacuum is not enough. Plus, time is of the essence. After a fire, when you are faced with insurance issues, possible health concerns and arrangements for temporary housing, you will not likely to make salvage effort your priority. However, this, unfortunately, could create a costly problem. In this case, the services of our certified technicians are invaluable.

The first step in the cleanup process our SERVPRO technicians will take is to clean up as much of the affected area as possible. Soot residue must be cleaned up right away or it can cause permanent damage. Within just minutes smoke and fire damage can cause yellowing to appliances, and in a few hours, acid can stain bathrooms and other areas of your home. In days, your walls will permanently discolor and items will start to rust from acid residue.We will remove smoky odors and residue right away, plus get rid of the source of the odor and clean any items which are salvageable. An odor counteractant and deodorizing fog will be used to get rid of odors which are lingering. Lastly, we will seal salvageable items so the odor is encapsulated and further recontamination is stopped.

Wildfires are very upsetting in many ways, so if you have experienced one in your area, contact SERVPRO of Catawba County East as soon as possible by dialing (828) 465-6504. We will come out to your property so we can begin cleanup and stop further damage to your home.

Risks Present in Retail Stores that Reopen Too Early After Storm Damage

11/16/2016 (Permalink)

Commercial Risks Present in Retail Stores that Reopen Too Early After Storm Damage Ensure the safety of your employees and customers by calling SERVPRO after storm damage!

SERVPRO Technicians Know How to Assess Items After Storm Damage

Some business owners may be tempted to do a quick cleanup job and reopen for business as soon as possible following major storm damage. For many, especially small business owners, the lost profits may be make-or-break. However, there are a number of safety hazards that can potentially cost you enormous sums in legal settlements if they affect a customer or employee's health. This is especially true for retail stores, as any remnants of the storm damage can end up driving away customers. Getting the most difficult-to-see damages out of your store as quickly as possible is essential in getting customers back in, safely. Here are some visible and not-so-visible dangers that may come with seemingly innocuous commercial storm damage.
Broken Glass and Objects
Broken materials are often easily and immediately noticed following commercial storm damage in Oxford Park, but many store owners do miss some of these issues, which could cut or wound an unsuspecting customer. In some cases, your retail merchandise may be the root of this damage or affected by it, creating an immediate financial loss of damaged goods. Worse, these sharp edges may be unclean and lead to an infection. Meticulous cleanup procedures and double-checking is the best way to stop such a preventable disaster from happening.
Microbes and Fungi
In many water damage cases and especially when dealing with storm or flood damage, microbes and fungi can take root in a business and reproduce rapidly. Although most of these will be harmless, they have a good chance at creating a strong and difficult-to-mask odor, and some species may cause health effects. Shoppers do not like foul smells and will dislike health hazards even more. Preventing these creatures from growing and reproducing requires the work and care of trained professionals, and heavy sanitization regimens.
Damaged Electronics and Outlets
Electrocution is a risk that is often forgotten in the wake of storm damage, as it is an invisible threat. However, water can remain pooled inside of electronics and wall outlets, creating a dangerous electrocution hazard for anyone operating them. Much like a wet floor, if a customer or employee sustains an injury from a faulty outlet, you might be held accountable in court. SERVPRO employs a thorough routine to carefully watch and eliminate electrocution risks across the business and building.
SERVPRO of Catawba County East helps local businesses to overcome disaster, with agreeable staff and proven techniques to get any damage to your business repaired and restored as quickly as possible. Call us at (828) 465-6504 if your business has sustained storm damage of any kind.

Getting Entry Back into Your Home or Business After an Emergency

10/25/2016 (Permalink)

Water Damage Getting Entry Back into Your Home or Business After an Emergency Prevent secondary damage by calling SERVPRO quickly after water damage!

SERVPRO Personnel Can Assess Your Claremont Water Damaged Property Before You are Allowed Back

Residents who evacuate during a weather emergency go through a re-entry process before they return. A staged re-entry is used by counties in North Carolina to facilitate an orderly return. Generally, residents are notified via e-mail alerts from their town to find out when it is safe to return. Residents can log onto their town's website for information or they can call the town's hurricane hotline.
Due to flooding, water removal in Claremont and other towns is paramount in the minds of residents, who are anxious to restore their lives back to normal. After an inclement weather event like a hurricane has passed, a town will issue a Phase One alert. This allows utility companies and designated workers in to clear roads, restore power and address different emergencies. Other essential evacuees include medical personnel, damage assessment experts and local government officials.
When it is safe, a town will issue a Phase Two alert which means that residents with the proper identification are allowed to return. Non-resident personnel of key businesses, like pharmacies, food service, banks, gas stations, property managers, can re-enter with a permit. The passes or permits are issued through a town's local Emergency Management staff. No one will be denied entry with proper identification, which can include a driver's license, a re-entry pass or permit, or other forms of identification.
The reasons for re-entry delays for residents of an emergency evacuation are due to the work that must be accomplished. There is damage to roadways, polluted water, limited or non-communications and services, no electricity, structure erosion and soil foundational erosion, etc. Under Phase 1, SERVPRO technicians can assess homeowner's residences and businesses when called to help in water removal and repair processes.
For emergency water restoration services, SERVPRO of Catawba County East has expert technicians with state-of-the-art water removal equipment and advanced drying techniques. We are locally owned and operated. Call us at (828) 465-6504 and let us help restore you back to a pre-flood condition for the peace of mind of your family or business staff.

Techniques and Equipment Used To Repair Flood Damage

10/10/2016 (Permalink)

Storm Damage Techniques and Equipment Used To Repair Flood Damage Flooding can cause significant damage to your property.

Techniques and Equipment

Rain in North Carolina in October is a weekly occurrence. Although it can be expected, no home is ever 100% prepared. A rapidly moving storm can easily flood the area. Flood damage in Newton usually comes when a storm floods the Hildebrand and Town Creeks. SERVPRO maintains the products and equipment needed to clean up and restore your home to its original state. Our technicians are trained under regulations established by the Institute of Inspection Cleaning and Restorations (IICRC) in water damage restoration.

We'll start with the surface techniques. If a surface is undamaged, then our technicians will use our Ready-to-Use Glass Cleaner to wipe down surfaces and leave them with a lasting shine. For surfaces and materials that might be damaged from further moisture, we use a variety of foam cleaning products. Our Shampoo Super Concentrate is particularly useful on carpets that have been soaked for an extended period and do not need to absorb any more water before final drying.

Saturation techniques require a much larger amount of water and cleaning solutions to be used. They are also more efficient when cleaning fabrics that are heavily soiled. Our company's Upholstery Cleaning Machine was designed specifically with those in mind. It provides different levels of agitation as well as rinses and vacuums both dissolved and emulsified soils from the fabrics.

Immersion techniques provide the most thorough cleaning but need constant supervision to prevent over-saturation and possible damage to the item being cleaned. Our Ultrasonic Cleaner uses sound waves to force the cleaning agent into and through the fabric of the item being submerged in the machine. It also allows the technician to control the temperature of the cleaning agent being used as well.

North Carolina is no longer in the worst of the storm season, but rain and flooding are still a concern. If you are concerned with damage to your property, call us here at SERVPRO of Catawba County East at (828) 465-6504 for a free, first-time inspection.

Manage Mold Damage

9/22/2016 (Permalink)

Mold Remediation Manage Mold Damage SERVPRO Cleans HVAC Systems to Mitigate Mold Growth in Claremont

SERVPRO's Expertise is the Answer for Mold Remediation

Most homes use ductwork to deliver heat and cooling to keep temperatures comfortable throughout the structure. Unfortunately, undesirable particles can also hitch a ride in your heating and cooling ducts including the microscopic spores from a mold outbreak anywhere within your house. If you have mold damage because of a roof leak or burst pipe know that your HVAC system may be spreading the problem to other areas of your home, a complicated problem that we at SERVPRO are uniquely positioned to solve.

Remediating mold damage in Claremont is not a do it yourself proposition. The tiny spores multiply at an alarming rate when water feeds the infestation. Misguided attempts by a homeowner to patch up water damage and clean up the mold actually can cause the fungi to populate even larger areas of your home. When a forced air highway like your ductwork becomes a pathway, mold can crop up all over your house, even in rooms far from the initial moisture that encouraged the growth. Mold in a cooling and heating system should be handled by our experts who have up to date Institute of Inspection Cleaning and Restoration Certification (IIICRC) training in finding and remediating mold colonies.
Professional technicians from SERVPRO are trained in all aspects of mold removal and can formulate a plan that is efficient and comprehensive to make your home dry, clean and healthy again. The threat of mold can never be completely eliminated as its particles are everywhere. Our staff knows how to attack a mold infestation where it feeds and then how to plan for limiting its potential for growth in the future. When ducts are affected it is critical that proper containment procedures are followed, including adequate air filtration as the mold is removed and a diligent effort to prevent moisture from entering your house again which could start the mold cycle anew.
Mold can grow on any surface including metal making it a real problem if it establishes a stronghold within a heating and cooling system. We have the inspection, cleaning and filtration equipment and the training and experience to handle mold growth on structural and mechanical elements of your home.
Replace the fear and despair you feel when mold multiplies in your HVAC system with confidence in a speedy and professional solution by calling SERVPRO of Catawba County East (628) 465-6504. Compassionate and highly qualified technicians are available to consult and respond with affordable and competent mold damage remediation fast.

SERVPRO Saves Money for Businesses with Commercial Water Damage

8/16/2016 (Permalink)

Commercial SERVPRO Saves Money for Businesses with Commercial Water Damage Commercial Flooding Needs SERVPRO to Get Back to Business in Newton

Water Extraction is the Key to Mitigate Damage in a Workplace

Commercial-scale water damage is something of a specialty for us at SERVPRO, as over the years we've experienced and dealt with countless cases of water damage in all shapes and sizes in local businesses. Commercial water damage restoration projects are different from their residential counterparts, as companies usually employ different materials, have diverse layouts, and have complex demands as compared to residential water damage. Here are some of the ways we help to keep local businesses running even after a water damage disaster.

Speedy Response Times
One of the most important issues when dealing with commercial water damage in Newton is getting to the damage site fast. Our crew makes it a point to get there fast, with only four hours maximum response time to get boots on the ground responding to your damage. Key in mitigating costs and hastening the restoration process is quick to identify the source and type of water damage and set to work stopping it, and our crews are available for this service at any time of day, even the most undesirable hours of the morning.
Mitigation vs. Replacement
Our strategy of mitigation helps to ensure that you need to replace and throw out as little as possible after water damage to your business. We arrive quickly to start this process and spend all of our time in the early stages of restoration preventing further damage from occurring; rapidly extracting standing water that can lead to secondary water damage is crucial. In this way, we make sure that as little is heavily damaged as possible, cutting costs for all parties involved.
Reliable, Thorough Work
Our technicians have excellent training and certifications and are capable of tackling even the toughest of water damage restoration projects. They have access to some of the best tools in the industry, with heavy machinery and top-notch cleaning products to deal with problems as they arise. Furthermore, for projects requiring specialist work, we boast an impressive contact list of both local and national contractors that will be employed as needed to make sure everything is as well-done as possible. We have our own renowned Large Loss Response Teams spread out through the country to assist in catastrophic events.
Bringing reliability, certification, and cost mitigation to the table, SERVPRO of Catawba County East is prepared to handle all sorts of commercial water damage as soon as they happen. For 24/7 fast service, contact us at (828) 465-6504 or request help online.

Preventing Fire Damage in Old Homes

7/22/2016 (Permalink)

Fire Damage Preventing Fire Damage in Old Homes SERVPRO Says: A Fire Extinguisher Saves Lives and Damage to Your Catawba Home

SERVPRO Information for Safety from  Fire Damage

Fire damage can be a major problem for homeowners across the nation, but often particularly impacts states in the eastern United States. Many buildings in this region are older and may be lacking in modern safety standards, and the relatively high rate of natural disasters such as hurricanes can cause more problems. There are, of course, measures that can be taken to safeguard a home against most fires and significantly lower its fire risk, provided the changes are made professionally and responsibly.
Regular Extinguisher Placement
Residences old and new may be at risk of fire damage in Catawba due to lack of fire extinguishers in key locations. If there is an extinguisher, it is often the single one on the property. Should the fire start near or around this extinguisher, it can be impossible to reach it, and a small blaze may flame out of control. Having fire extinguishers regularly spaced about the house might just save it completely. Try to have smothering extinguishers instead of drenching ones as well, as water-based extinguishers are less reliable and can not be used for electrical fires. Older buildings may still be equipped with these, so it may be worth investigating possible replacements for them.
Have Smoke Detectors in Each Room
Fires can start anywhere in a home, so having smoke detectors in all regions of a home is important when trying to mitigate fire damage. If a room is ignored due to perceived low risk, it can present a massive safety hazard. Preventing fire damage may be as simple as having those smoke detectors running and well-placed.
Set Up Alternate Exit Routes
For two or three-story houses, it may be worth spending the money on alternate escape routes for higher floors. Many residences have one staircase to access these levels, and if it is blocked off by fire, the only way out involves a firefighter rescue. Installing a fire escape or other escape route for these levels directly to the outside of the home might cost you a bit, but could end up saving lives in a disaster.
SERVPRO of Catawba County East is a locally owned and operated company which has extensive experience and licensed technicians for any home disaster restoration, from fire to water to mold damage and more. In addition to advising locals on how to mitigate future disasters, we also provide professional cleanup and repair services after they happen. If you've had an emergency and need 24/7 service, please don't hesitate to call us at (828) 465-6504.

The 5 Most Common Causes of Water Damage

6/14/2016 (Permalink)

Water Damage The 5 Most Common Causes of Water Damage Our water damage experts at SERVPRO of Catawba County East will clean and restore your Conover home "Like it never even happened."

Water Damage - 5 Common Causes 

 In Conover, water damage is something no property owner wants to deal with. To reduce the chances of residential water damage, it is important to know the five most common causes so that you can make every effort to avoid them.  

1.  Accidents: 

From broken toilets to bathtubs that have overflowed, accidents, particularly those caused by curious children, can quickly and easily result in serious water damage in Conover. The best way to prevent this is by keeping a close eye on children when they go into the bathroom. 

2.  Broken pipes and hoses: 

This is often the result of aging pipes, as well as ice maker or washing machine hoses that have malfunctioned. This is why it so important to have your pipes regularly inspected by a professional plumber. If he or she identifies a potential Conover water damage problem, don’t put off making the repairs. In regards to your ice maker, copper pipes tend to be most effective, while metal braided washing machine lines decrease the chances of your washing machine hose breaking loose. (Both are available at most home repair stores.) 

3.  Long-term humidity in the basement: 

Caused by condensation, this is especially common in older homes. This problem can easily be prevented by investing in and installing a dehumidifier if it a small scale problem. For larger scale problems, SERVPRO suggests hiring a home inspector to perform an assessment and help you determine the best solution. 

4.  Sewer backup: 

While it is a disgusting thought, sewer lines become blocked more often than you might think. In most cases, tree roots invade and clog drain lines, leaving sewage with nowhere to go but back in the direction it came from. To prevent this, you can flush an “enzyme” drain treatment down the toilet monthly to keep roots from overgrowing. (Again, a home repair store should sell them.) 

5.  Flash floods: 

Fortunately, flash floods aren't a common occurrence in Conover, but it does happen and in other parts of the country. It is one of the leading causes of water damage. 

Locally Owned Company with National Resources

SERVPRO of Catawba County East is a locally owned and operated business, meaning our well-trained technicians are always ready to respond to your flood or water damage event. Using only the highest quality equipment, our crew is available to help residents of Conover, Newton, Maiden, Denver, and the surrounding areas. Call us at (828) 465-6504 today! 

Sherrills Ford Fire Damage - Improving Your Home After a Fire

5/14/2016 (Permalink)

Fire Damage Sherrills Ford Fire Damage - Improving Your Home After a Fire Don't Let Fire Damage in Sherrills Ford Leave a Sooty Stain on Your Walls--Call SERVPRO

SERVPRO of Catawba County East Offers Fire Damage Restoration to Your Sherrills Ford Property

Whether you have experienced a small or large fire in your home, you may be wondering what steps you need to take to overcome Sherrills Ford fire damage. Even a seemingly minor fire event can be severely damaging to a home in some ways. By following a few steps as soon as possible, you can get your home back to its former condition after a fire.

Using Water Remediation Services
The last thing you may think about when dealing with a fire is water remediation services, but the reality is that most fires are extinguished through the use of water or chemical agents. These can combine with ashes from the fire to create an unsightly mess that will need to be suctioned away before your home is restored. Powerful wet vacs are available to complete this step in the Sherrills Ford fire damage restoration process. The vacuums will extract the water and other debris from the fire so that the actual damage from the fire can more easily be inspected and restored.

Removing Stains and Odors
Fire can be damaging because of the intense heat that burns and chars your home, but the smoke can also leave behind stains (soot) and odors in areas that are not touched by the fire. Furthermore, water from the firefighters can also leave additional stains and odors. Some surfaces may be professionally cleaned to improve their appearances, such as carpeting and upholstery that is dirty but not damaged by heat and flames. Quite often the home's HVAC system will need to be cleaned, sanitized, and deodorized because of the smoke particles and oily soot that circulated throughout the duct work and condenser.

Restoring the Home
The final step in the fire damage restoration process is to remove the unsalvageable materials and furnishings and replace these components with new pieces. For example, charred drywall can be removed and replaced with new drywall for your benefit. This same process can be used for everything from flooring to cabinets and even support beams. A fire damage restoration company like SERVPRO will restore what is possible, and minimize the replacement of belongs and building materials. This will mitigate the overall cost to you less insurance payouts.

Repairing your home after a fire is a serious job, and it is not a project that you want to tackle on your own. SERVPRO of Catawba County East offers fire damage restoration services in Sherrills Ford and other surrounding communities, and we are a locally owned company that will answer your call for fast service. We understand the urgency of your situation, so you can always expect a rapid response from us. Call us today at (828) 465-6504 for more information about our Sherrills Ford fire damage services.

Claremont Flood Damage

4/8/2016 (Permalink)

Storm Damage Claremont Flood Damage Flooding can cause major damage to your Claremont property.

How To Deal With Flooding In Claremont

Flood damage in Claremont is not to be taking lightly. Water is not just something that you drink. It has the potential to destroy your home in a slow and steady way. Among the things that water damage causes are mold and fungi. While it is possible to get rid of the fungi by yourself, you need the help of a professional. The reason behind this is that water and moisture can be in areas that can't be accessed. There are well-trained specialists that are certified and have the equipment needed to not only get rid of water but restore all of the damage that has been caused by floods.
The usual causes of floods are storms, natural disasters or other issues. In many cases, all it takes is hard rain to flood the home. When a home is flooded, the best way to get rid of all of the moisture in the home is to call a professional. You need a professional that has a certification and a proven track record. Research is necessary when it comes to obtaining a company that is trustworthy to handle your flooding.
There are different types of equipment that a company uses to get rid of all of the moisture in the home. Among the pieces of equipment used are sump pumps. They are very helpful for getting all of the water and hidden moisture out of the home. Moisture detectors and hygrometers are utilized to measure the amount of moisture saturation in a certain area. Another type of equipment used is infrared cameras. They are used to locate water that may be hidden behind ceilings and walls. Dehumidifiers and air movers help dry up any remaining moisture.
A Claremont flood damage professional company that is worth checking out is SERVPRO of Catawba County East. They have a staff of highly skilled and certified professional that are experienced in water damage removal and restoration. They are also well equipped to handle every bit of water damage in the home. They can locate every bit and piece of moisture so that you can rest assured that your home remains safe.

Mold Damage Newton-Homeowners Need Remediation

3/23/2016 (Permalink)

Mold Remediation Mold Damage Newton-Homeowners Need Remediation Mold Growth Should Be Dealt With Quickly--Tip from SERVPRO

SERVPRO Can Safely Remediate Mold Damage in Your Newton Property

Your Newton home mold damage must be remediated wherever and whenever it turns up. Mold spores, start the beginning of all of the growth that can happen to your home. Mold Spores are everywhere in nature. They can be blown into the house by an air stream or can come in when water gets inside, such as from a flood and it can also get in carried by a pet, or even a person's clothing. It can attach itself to anything that it is exposed to it and can also get behind walls, below floors and above ceilings where production into large mold colonies can occur.

As you may know, the reasons behind the need for the rapid removal of these living organisms are health related. Many people are allergic to allergens and mycotoxins which are produced by molds. Some people just experience discomfort and tiredness, other (most of the population) are not affected by the presence of mold growth. Molds can cause health effects.

A restoration company should be insured and bonded professionals, trained in the specific methods and processes to remediate, it is not possible to totally eradicate, the mold infestation from your house. They begin with an inspection. Since molds get everywhere, it can be difficult to inspect visually everywhere it may be. They employ a host of specialized testing equipment, so nothing is missed. With experienced technicians using them, this state of the art gear helps discover mold and even the moisture that is needed for them to grow. SERVPRO has vast experience, training through IICRC standards, expertise, and equipment to resolve mold infestation issues.

Since an entire house can be infested within 48-72 hours, you can see how critical urgency can be in this regard. After finding the location of the mold, a system of physical barriers and negative air pressure is established around it. Barriers prevent the mold spores from circulating elsewhere. Therefore, the rest of the house remains uncontaminated as we work on one space at a time. This safeguards your home as much as possible. This is the preferred process for this dangerous element.

The technicians wear protective clothing as well as HEPA breathing gear to prevent inhaling this material and do the removal protocol quickly and thoroughly. The cleaning and disinfecting of all surfaces, within this containment space, take place with green technology cleaners and sanitizing agents.

In some instances, building materials, such as drywall, wood, some furniture and even clothing may not be cleanable. This is because the mold has gotten into the fiber and might not be able to be removed, completely. These items, these construction elements, may have to be removed from the structure and disposed of in specially permitted locations throughout the area.

When you have the telltale signs of a Newton mold infestation, meaning an earthy, musty smell, stains on ceilings or bathroom walls and tile,  give SERVPRO of Catawba County East a call  24/7 at (828) 465-6504!

Water Damage from Roof Leaks in Newton

2/25/2016 (Permalink)

Water Damage Water Damage from Roof Leaks in Newton SERVPRO Says Keep Your Roof in Good Repair to Prevent Water Damage

Newton Water Damage from Roof Leaks Can Be Remedied by SERVPRO

It is not unusual for Newton water damage to be the result of a roof leak. It can be a difficult problem, but there are solutions. So, if your ceiling is looking a little stained, it is time to take action.

The thing to remember is that speed makes all of the difference when it comes to interior water damage. If you ignore the problem, there is a much higher likelihood of permanent damage to soft furnishings, décor, and structural components, especially porous drywall.

As soon as you suspect that a leak in the roof has appeared (check for slimy patches on walls and ceilings), you need to start searching for the source. Once you have found it, or before, you can call in a water damage restoration team and direct them to the problem.

This guide indicates common areas of roof leaks

Close to the Chimney
You would be surprised at how often the flashing around a chimney turns out to be the culprit. This is not quite as worrisome as it sounds because you can access this area. If the flashing has lifted or pulled away from the brick, you can be sure that it needs repairing.

Damaged Shingles
Many factors can crack or break roof shingles. They can degrade due to regular wear and tear, or they can be tossed about in bad weather. Moisture can make its way below shingles and soak past the material underneath (felt) if it has been compromised. Spotting and leaks inside the house may appear. Keep an eye out for missing and crumbling tiles.

Obstructed Gutters
More often than not, a minor leak can be traced back to a problem with the guttering. Even if you have securely fastened gutters, they will struggle to drain efficiently if they are always getting clogged. They need to be cleaned once every couple of months or more often if you live in an area with high winds and many falling leaves. Gutter guards are a good investment.

Roof Slopes
Many homes incorporate a ‘valley’ into their roof lines. A valley can end up being a problem, especially for homeowners living in very wet regions, if drainage doesn't occur. The rainwater collects and pools, which is fine as long as the roofing material is functioning properly.

Around Ice Dams
Keep an eye out for troublesome ice dams during the winter months. These ridges of frozen water appear at the edges of a roof and prevent melting snow from moving safely away from the house via the gutters and downspouts. This melted water will seep into the sheathing and soffits and the attic area creating water damage to the trusses. Insufficient attic insulation is the main cause of this ice damming.

Areas of Exposure
There will likely be pipes and vents that penetrate through the roof. If the seals are cracked, dried out, or degraded, water damage can occur from this penetration point. The problem is that any time a part of the internal home becomes an external component; there is a potential for water to enter the building. Make sure that the flashing around these exposed regions is robust, strong, and in tip top condition.

SERVPRO is available to offer advice or to implement water damage restoration to your Newton home. We provide expert workmanship, using industry grade equipment, along with our IICRC trained technicians. We guarantee our drying of your property and restoring it to pre-water damage condition "Like it never even happened."

We’re Highly Trained Water Damage Specialists

SERVPRO of Catawba County East consists of water damage specialists who get started promptly to get your property dry and back to pre-water-damage condition. We proudly serve our local communities of Newton, Conover, and Claremont for water, fire, and mold remediation work. Call us 24/7 at (828) 465-6504

What To Expect Following A Maiden Fire Damaging Event

1/15/2016 (Permalink)

Fire Damage What To Expect Following A Maiden Fire Damaging Event House Fires Can Be Devastating: Call SERVPRO for Restoration

When Fire Damage Has Devastated Your Maiden Home Call SERVPRO

When fire damage in Maiden has struck your home, you will likely experience emotional trauma along with the physical loss of property. Additionally, fires can be taxing on your finances. However, learning more regarding what you can expect following a fire can help prepare you to deal with the situation effectively. Get the information you need regarding what to expect following a fire by reading this short outline offered by SERVPRO.

Physical Damage
When a fire burns on your residential property, it can produce substantial damage and destruction. The temperature of a fire can exceed 1,200 degrees, and this heat can destroy electronics, melt fixtures, and degrade structural materials. Another form of damage results from the smoke. Smoke can weave itself through every physical space in your property, leaving behind unwanted odors and stains that are challenging to remove.

Coming Home
Once the fire department has extinguished the flames, leaving more damage and copious volumes of water behind, what next? As a result of health and safety hazards created by the fire and water damage, you may not be able to reenter the property immediately. Make sure to receive permission to enter from a fire official.

Who To Call
The first person to call following the fire is your insurance agent. For an extreme fire, an insurance adjuster will arrive to inspect for damages, list damaged items and develop a claim total. He will typically walk you through the process of filing your claim, acquiring emergency lodging, and helping you locate a fire damage restoration company.

Fire Damage Restoration Services
Many insurance agents may point you towards a fire damage restoration company like SERVPRO, which usually is on their preferred vendor list. If you have to find a restoration firm on your own, remember to look for a company that employs IICRC -certified professionals with extensive industry experience: SERVPRO. We can help manage the insurance paperwork and offer you a stress-free claims process.

Call SERVPRO Immediately
Although the reality of Maiden fire damage to your home can be rattling, it's important to know that your property can be rebuilt and restored. As fire damage restoration experts with extensive experience, the professionals of SERVPRO would be happy to assist you. Our IICRC-certified technicians will provide you with the detailed services necessary to restore your property with skill and speed. "Like it never even happened."

We’re Fire and Water Damage Specialists

SERVPRO of Catawba County East has the water and fire damage training and expertise to help you through this tough time. We respond 24/7 to emergency calls from Maiden, Conover, or Claremont. We proudly serve our local communities. (828) 465-6504

Appliance Related Water Damage in Conover

12/9/2015 (Permalink)

Water Damage Appliance Related Water Damage in Conover SERVPRO Says: Check Your Commode for Leaks & Float Movement

Prevent Appliance Related Water Damage to Your Home in Conover with These Tips from SERVPRO

Conover water damage can be the result of household appliances that leak due to ruptured hoses, improper connections, and aging materials. Whether the leaking water results from a sudden burst or slow dip, significant water damage can follow. However, learning more about how household appliances can generate water damage will enable you to prevent this issue from arising. SERVPRO suggests to be aware of the following information since it can save you grief and money down the road.

1. Kitchen. Kitchen appliances such as refrigerators with ice makers could pose problems. Decrease susceptibility to water damage by leaving a space of three inches between the wall and the back of the refrigerator. Not only will this afford better circulation for cooling but it will help prevent the hose from kinking. If you see any kinks in this plastic hose, close the shutoff valve (probably under the sink) and replace it immediately. Make sure to check the valve connection to verify that it is secure. Like the refrigerator, your dishwasher, garbage disposal, and washing machine, are strong candidates for water leaks. Periodically check the water supply lines for wetness and the drain tubes for secure connections
2. Bathroom. Your bathroom can be a source of water damage. One area to pay close attention to is the toilet. Make sure that you inspect the supply line and flushing mechanism inside your tank twice annually. Also ensure that your valve connection is secure. If you note any constant or intermittent tank refilling when you are not using the commode, call a plumber to determine whether the fill valve assembly needs realigning or replacing. Your sink is another bathroom installation that you should pay close attention to. Be sure to inspect the plumbing beneath your sink twice annually to ensure that the water supply can be shut off.  Look for signs of corrosion (green powder) on copper plumbing.

Call SERVPRO Immediately

Your appliances can become a major source of water damage to your Conover property. Although using preventative inspects can put the odds in your favor, plumbing failures due to frozen or weak pipes and fittings can still occur. Natural disasters and clogged drainage systems are also lurking in the distance. Keep the phone number of SERVPRO handy in the event of an unwanted water intrusion. Our IICRC-certified professionals have advanced water damage remediation skills, top-notch equipment, and 24/7 availability. If needed, we will reduce your stress, and restore your home to its pre-loss condition safely and expediently while minimizing costs.

Why Choose SERVPRO of Catawba County East?

We’re Highly Trained Water Damage Specialists

We are water damage specialists who get started promptly to get your property dry and back to pre-water-damage condition. Using advanced water removal and drying equipment and scientific drying principles to get your property dried quickly, we document the drying process to validate your home or business is ready. We are ready 24/7 to help you in Conover, Claremont or Newtown. Just call. (828) 465-6504

Commercial Fire Prevention Tips for Newton Businesses

11/16/2015 (Permalink)

Commercial Commercial Fire Prevention Tips for Newton Businesses SERVPRO Says Be Prepared and Maybe Save a Life and Save Your Business

Commercial Properties in Newton Can Count on SERVPRO for Fire Damage Restoration

SERVPRO offers fire prevention tips for businesses and discusses ways to avoid fire damage at your Newton place of work. When it comes to fire prevention and fire safety, an incendiary event in a business setting can cause loss of life, revenue and property. Below are some tips you can use to help keep employees and co-workers safe by preventing a fire from breaking out at your place of business. In addition, we will discuss some tips to help reduce fire damage and property loss in an office environment.

Preventing Workplace Fires. There are many threats to a business owners livelihood – some preventable and others not. While not every fire can be prevented, there are some steps you and your employees can take to reduce the risk of a fire starting in the workplace.

Electrical fires make up a sizeable percentage of reported fire outbreaks each year and, in terms of fire property damage, are among the most costly. Fortunately, electrical fires are one of the most preventable types. For starters, never overload an electrical outlet or power strip. Electric circuits are engineered to handle a maximum specific load of electricity, and the more electronics you plug into them, the higher the risk of a fire-causing power overload. This is especially true for larger appliances, such as photocopiers, computer server banks, and break room refrigerators. Never plug more than one major appliance into an outlet, as you run the risk of overloading the circuits.

Another way to reduce the risk of a fire is to keep flammable material and chemicals away from of electrical outlets and power strips where arcing may occur causing a flame; and areas that experience higher-than-normal levels of heat, such as an oven or water heater. Isolated storage areas for flammables and cleaning products also improves air quality. Clutter, in general, is a big fire hazard no-no, as excess clutter can act as fuel for a fire and help it spread to other areas. A messy office can also prevent access to emergency exits at work, making it difficult for employees to evacuate and for emergency professionals to perform rescue efforts. Always keep entry and exit points clear. The same goes for electrical panels – if an electrical fire occurs, you will want to shut off power immediately. If the electrical panel is blocked, the fire will have time to spread causing more fire damage and more expense. Avoid blocking off areas where fire extinguishers, fire alarms, and fire sprinklers are located. Of course, no amount of preparation and care can prevent office fires 100% percent of the time. Because of this, SERVPRO strongly urges you to develop a fire preparedness plan for your Newton office and rehearse it once a month with your employees. Also, making sure everyone in the office knows how to use a fire extinguisher (and knows where they are located.)

Business Fire Damage Restoration can be costly and damaging to your business. If you need a fire damage restoration service for Newton or the surrounding area, or would like more information on how to prevent workplace fires, give the disaster recovery experts at SERVPRO a call. We will be happy to remediate any fire damage your company sustains and offer advice on how to prevent fires – and other business catastrophes – from occurring. We are available 24/7.

Commercial Restoration Presents Unique Challenges

SERVPRO of Catawba County East has the training, experience, and equipment to handle large or small commercial fire damage emergencies. Whether your fire emergency occurs in a restaurant, a motel, or an office building, we will respond quickly to mitigate the damage and manage the restoration project through to its completion, 24/7. Call us. (828) 465-6504

The Basics of Preventing Mold Damage in Claremont

10/7/2015 (Permalink)

Mold Remediation The Basics of Preventing Mold Damage in Claremont Mold Has NO Place on Bread or Your Home

Suggests from SERVPRO to Prevent Mold Damage in Your Claremont Property

After a minor flood or water leak affects your Claremont home, moisture accumulates in spaces typically not exposed to water, and without fast remediation, mold spores begin to develop colonies that eventually cause mold damage. Mold may cause health effects to humans and pets, and cause structural damage to cellulose building materials. Mold can grow in several areas of a home, but there are things homeowners can do to try to alleviate the problem.

One: Wall Cavities--After a flood, water could remain in wall cavities and voids for months and years. Without ventilation, mold begins to grow in the dark and warm environment. Only a professional mold remediation team like SERVPRO can find this mold with specialized instruments and equipment.

Two: Drywall--Sheetrock in homes is a porous building material that quickly absorbs water. Usually, the lower several feet of drywall has to be removed and trashed for proper mold remediation.

Three: Paper--Paper documents and books absorb water quickly to create an environment where mold grows. Most water damaged paper is impossible to save unless it is quickly removed from a water source and allowed to air out.

Four: Carpet-- Our professional water damage remediation team from SERVPRO, who are all IICRC-certified, can often save carpet by using water extraction machines, lifting the items from flooring to dry underlying surfaces and using air movers to reduce moisture. If a flood covered the carpeting for an extended amount of time, then the carpet is discarded.

Five: Ductwork--Ductwork provides ventilation for buildings, and invading moisture requires fast removal to avoid contaminating an entire structure. It is also vital to reduce the humidity in a building to avoid mold growth. Explicit training is needed to eliminate adequately mold proliferation from ductwork.

There are several steps that one of our mold remediation professionals can explain to you to prevent dangerous mold infestations on a building’s surfaces. Mold spores are always present in a home, but it is possible to control the conditions inside a home to avoid mold growth.

Prepare for potential disasters by taking a look at your property in Claremont to understand the areas prone to having water leaks. Store possessions off the floor or ground to avoid damage in the event of a flood. Inspect water pipes in basements and bathrooms for leaks. Verify that a home has adequate ventilation, including areas such as attics and bathrooms where high humidity is prevalent. Make sure water heaters or air conditioners are draining properly to restrict moisture buildup leading to mold growth.

If high humidity appears to be a problem in your Claremont home, then invest in a moisture meter to monitor levels. Several portable dehumidifiers may also aid in maintaining an optimal level of humidity in your home of between 30 and 60 percent.

SERVPRO hopes that these suggestions and tips allow your Claremont home to be free of a serious mold infestation.  If you sense a mold issue, call us to assess and inspect your property, and a determination if mold remediation is necessary can be made. We are part of this community and wish to help our neighbors.

Locally Owned, with National Resources

We live and work in Claremont too; we might even be neighbors. As a locally owned and operated business, SERVPRO of Catawba County East is close by to Maiden, Sherrils Ford, and Denver and ready to respond to your mold damage emergency. Call us for help. (828) 465-6504

How to Remove Smoke, Soot, And Smoke Odor Caused by Fire Damage to Your Conover Home

10/6/2015 (Permalink)

Fire Damage How to Remove Smoke, Soot, And Smoke Odor Caused by Fire Damage to Your Conover Home Smoke and Odor from this Fire-Damaged Building

How SERVPRO Can Make Your Fire Damaged Smoky Home Smell Like Roses Again

Removing smoke odor from a home in Conover that has incurred fire damage can be a daunting task. Homeowners are best served by employing a fire and smoke restoration company to professionally resolve the lingering issues of odor and smoke damage. A company like SERVPRO possesses the advanced skills and specialized equipment necessary to expedite and optimize each component of the smoke removal process. Learn more about smoke related subjects and the importance of securing a professional smoke removal service.

Smoke is a by-product resulting from incomplete combustion of a fuel, and its physical composition is dependent upon several factors. Most house fires burn wood, fabrics, and plastics, with plastics being the main culprit for soot residue.
• natural materials (cotton, wood, etc.)
• burning protein (meat)
• synthetic materials (nylon, plastic, etc.)

Smoke Odor Removal: The Process

The first step of the smoke odor removal process is identifying fire damaged items. Materials such as drywall, carpet, furniture, wood flooring or studs that have been damaged should be discarded. Any salvageable goods will be cleaned through the use of the appropriate products. The second step of the process involves air duct cleaning. This step is important because the air ducts carry smoke particles and soot that were released in the fire. The HVAC system requires cleaning prior to the air purification process. This helps prevent recontamination of the areas and rooms of the property that were already cleaned. In the last stage of the smoke odor removal process, any lingering smells are removed through the use of several specialized techniques that are customized to suit the needs of each client.

 Some of these techniques include:
• Ozone Generation: With this process, oxygen will be released into the air. The release helps oxidize odor particulates and then converts them into substances that contain no offensive smells.
• Air Scrubbing: This procedure involves the use of a HEPA Air Scrubber that removes 99.97% of the air's microscopic particles including pollen and mold spores, thereby purifying the interior air.
• Thermal Fogging: Thermal fogging involves filling the affected rooms and wall voids with a deodorizer that counteracts the odorous smoke particles.

Let The Skilled, Savvy SERVPRO Technicians Assist You

When you find that your home in Conover has been affected by a fire damage, SERVPRO is the team to call. Our IICRC-certified technicians are skilled in all aspects of the restoration process. This includes fire and smoke restoration, odor control, upholstery, and fabric cleaning, and water damage restoration.

Locally Owned, with National Resources

We live and work in this Conover community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of Catawba County East is close by and ready to respond to your fire damage emergency. We are proud to be an active member of the Conover community. Call us at (828) 465-6504

How To Find a Water Damage Restoration Company in Newton

10/5/2015 (Permalink)

Water Damage How To Find a Water Damage Restoration Company in Newton Just a Drop in the Bucket?

Select SERVPRO to Eliminate Water Damage from Your Newton Home

If you find that your residential property in Newton has been subjected to a natural disaster, securing professional help with the restoration process is important. Well-trained remediation specialists possess the extensive knowledge and experience necessary to optimize and expedite your water damage restoration process. Read more about the importance of hiring a professional company and how to do so by reviewing the following outline:

Why Hire a Local Water Damage Restoration Company?

One of the first things to consider when you think about selecting a professional damage restoration company like SERVPRO is the value of hiring a local business. Doing so is advantageous for many reasons. For example, local disaster remediation specialists are familiar with your area and will thus often possess extensive knowledge regarding how to address and resolve the unique challenges of your property. Being readily available to arrive within an hours notice helps, too.

What Should You Look For In A Water Damage Restoration Company?

As you start the process of locating a water damage restoration company, you may feel lost regarding what character istics to look for in the service provider. Look for a company like SERVPRO that can provide:

• a proven track record
• an excellent Better Business Bureau (BBB) rating
• High-quality customer service, this cannot be stressed enough

To ensure that you get the exceptional, expedient services you deserve, be sure to ask the following questions:

• Does the company offer emergency services? Yes, we will answer any emergency call within five minutes and arrive on the scene of the water damaging event within one hour.
• Will they assign you a project manager from beginning to end to ensure that you are fully informed of each step in the remediation process? Yes
• Can the company prove that it has a long history of offering high-quality services with skill and speed? The owner of your local SERVPRO Franchise also has three more franchises in the adjacent territories to your Newton area. This guarantees experienced technicians with state-of-the-art equipment will arrive at the scene, usually within one hour.
• Does the company offer a satisfaction guarantee? If so, what are the specific rules and regulations regarding this policy? SERVPRO works with your insurance provider on forms, procedures and warrantees. We provide you with a guarantee of drying document, and we generate a CCIC form, which is an industry specific listing of contents and status, and possible action for saving or tossing these items. Our job is to preserve and protect your personal property and structure from further water damage.
• Has the company been successfully operating for a decade or longer? SERVPRO has 1650 Franchises throughout the country, some in operation from 1967. Truly the leaders in the industry.

When your property is impacted by a natural disaster that leads to water damage, call SERVPRO.  We will extract the water, dry the structure, clean up the mess, and repair and restore your house to its pre-water damage condition. Like it never even happened!

Locally Owned and Operated

We are proud to be an active member of this community. SERVPRO of Catawba County East is locally owned and operated so we’re already nearby and ready to help Newton, Conover and Terrell residents with any-sized flood and water damage emergencies. Call us at (828) 465-6504


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