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Fire & Water - Cleanup & Restoration

3 Frequently Asked Questions About Fire Damage

4/29/2020 (Permalink)

Two female SERVPRO employees packing items into boxes Our team works diligently to clean your fire-damaged possessions.

We’ve been in the cleanup and restoration business for more than a decade. Over that time, we’ve helped hundreds of homes and businesses recover from fire damage. For many customers, this is a one-off experience they have never had to navigate. If this describes you, here are the answers to 3 of our most commonly asked questions.

  1. How long will the restoration process take? It’s hard to say exactly how long the restoration process will take if you have fire damage. If the damage is relatively minor, it could take a few days; if the damage is more extensive, it could take months to make the necessary repairs. We understand how stressful this process can be, so we work quickly and provide updates along the way.

  1. What will happen to my belongings? When possible, our goal is to restore your damaged possessions. We have an on-site textile cleaning facility, and we have access to several propriety cleaning products that can clean most items. If an item is beyond saving, we always discuss this with you before disposing of anything.

  1. Can you get rid of the smoke smell? The lingering odor after a fire is notoriously difficult to get rid of. Fortunately, yes, we do have a variety of products and processes we can use to remove the smell from your home. Our goal is to actually eliminate the odor as opposed to masking it or using other deceptive techniques.

At SERVPRO of Catawba County East, we aim to make any fire damage “Like it never even happened.” If you have questions or need professional help, call our team any time at (828) 465-6504!

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