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Fire & Water - Cleanup & Restoration

Responding to the Recent Flood Event

2/12/2020 (Permalink)

Interior of home mostly submerged by flood waters We've responded to many flooded homes. Some looked just like the one pictured above!

For the second time in less than a year, our area was affected by flooding and heavy rain. Catawba County was even under a state of emergency! Just like in June, our team at SERVPRO of Catawba County East responded to more than 100 storm-related calls over a four-day period, which is a volume we would normally have over a month.

This storm event came on the heel of our annual company meeting, but all of our employees rose to the occasion and were dispatched where they were needed most. In fact, all of our equipment and vehicles were used to help homes and businesses recover from flood damage. We worked on a first-come, first-serve basis, and our staff communicated daily with all of our customers as our crews diligently worked through the list.

As of this writing, we are still serving affected customers, but we have made significant progress. We appreciate everyone’s patience as we do our best to help all that were affected. If you do have a disaster in the future, know that SERVPRO of Catawba County East is always here to help!

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