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Fire & Water - Cleanup & Restoration

Fire Damage Q&A: What Happens to My Belongings After a Fire?

6/7/2019 (Permalink)

We take great care to ensure all of your belongings are carefully packed before being sent to our warehouse to be cleaned and stored!

After a house fire, you only have one goal—to get your life back to normal. Although it can be a long and difficult operation, our team at SERVPRO of Catawba County East is available to ease you through the process. As we’ve helped many homeowners in the Newton and Conover areas overcome the journey, we’ve been asked many questions. Today, we’d like to answer one for you!

What Happens to My Belongings After a Fire?

Before we start any major cleaning on your home, one of the first things we do is “pack out” the items in the affected areas. During the process, our packout crew will inventory and box all of your belongings. Each box is assigned a unique QR code that corresponds to your home, so you never have to worry about your belongings being mixed up with another customer’s.

Some items, however, are considered unsalvageable—either because they are heavily damaged or due to the nature of the item. These items (known as “nonsals”) are still inventoried, but they are unable to be saved. Rest assured—we don’t dispose of any items without reviewing all of the “nonsals” with you!

Finally, we take all of the salvageable items to our warehouse to be cleaned and deodorized. In addition to our proprietary cleaning products, we also have an on-site textiles cleaning facility. We’re able to restore virtually any salvageable items to its pre-disaster condition!

Your Disaster Restoration Company

House fires can destroy a lot of sentimental items, but at SERVPRO of Catawba County East, we have the resources and the experience to restore most—if not all—of those possessions. After 10 years, we’ve learned what it takes to help those in need and to make it “Like it never even happened.” So if you have a fire or other disaster and need our help, call us today!

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