Recent Commercial Posts

Types of Businesses We’ve Served

3/9/2020 (Permalink)

Person sucking up water in a large warehouse We can help any business with clean up and recover from disasters, such as when we helped this warehouse extract its water damage.

Many people know we can clean up and restore disasters in your home, but did you know we’ve also helped many businesses as well? Over the last decade, our team has served hundreds of businesses in and around the local community. We’ve worked with many different industries, but here are just a few!

Hotels and Hospitality

Nothing ruins a nice stay at a hotel like a broken water pipe or mold. Over the years, we’ve helped dozens of hotels and businesses in the hospitality industry recover from a variety of issues—from flooding to fire damage to mold. We always work quickly to ensure our customers’ businesses are able to resume operations as soon as possible.

Emergency Services

Nobody is immune to disasters—including fire departments, law enforcement agencies, and other emergency services! We have helped numerous such agencies with disasters at their facilities, such as a burst pipe at a Newton-area fire department. Our team has also helped clean up biohazards and crime scene trauma.


Manufacturing warehouses often have a lot of activity, which makes them more prone to accidents. Because of these and outside factors—such as weather—we often respond to calls from business in this industry. We’ve extracted water, cleaned up fire and smoke damage, and even cleaned HVAC systems!

We Can Help Any Business

Since 2009, we’ve learned to navigate the complex nature of commercial disasters. In fact, we’ve helped with minor cleanups all the way to million-dollar damages. Regardless of your industry, we have the expertise and the experience to help. If you need professional cleanup and restoration, call our team today!

How SERVPRO can Serve Your Business

1/6/2020 (Permalink)

Every business tries to address its customers’ challenges and pain points. For example, SERVPRO of Catawba County East is known for its fire and water damage cleanup, so when a business has a disaster, they call us to clean it up so they can resume operations. But we know businesses face other challenges, and that’s why we offer services to address those problems.

  1. We create Emergency Ready Plans. Most businesses acknowledge that a disaster would cost them a lot of money, but many of them don’t have the time and resources to prepare. That’s why SERVPRO offers free Emergency Ready Plans (ERPs). One of our representatives will visit your location, gather some information, and create a custom ERP for your business. These profiles detail contact information, emergency shut-off locations, and more, so your staff knows exactly what to do in an emergency!
  1. We clean up biohazard incidents. Biohazards can cause negative health effects and require proper gear and disposal methods to clean up. Depending on your business and the nature of the biohazard, you may not be equipped to handle such an incident. Fortunately, our team is trained and equipped to handle these types of situations!
  1. We clean commercial HVAC systems. You might know that we clean residential HVAC systems, but we also have staff trained to handle commercial systems as well! A duct cleaning can improve air quality and reduce stress on your system, which can preserve its life and save you money.

Our team knows that your business has more than fire and water damage to contend with. That’s why we aim to be a one-stop shop for your cleanup and restoration needs. In fact, we offer more services than the ones listed above. If you need our services (or want to just see if there’s something we can do), you can call us anytime at (828) 465-6504!

Why Your Business Might Need an HVAC Cleaning

12/23/2019 (Permalink)

Dust and debris around the interior edges of an air duct Your HVAC system will accrue contaminants over time, so have yours cleaned every few years!

When was the last time you had your HVAC system cleaned? For many business owners, the answer is never. In fact, it’s probably not something they ever even think about. But your business’ air ducts do play an important role, so there are a couple of reasons why you should consider having yours professionally cleaned.

  1. Improve your system’s efficiency. Every good entrepreneur will tell you that you should keep your overhead costs as low as reasonably possible. While an HVAC system is a necessary cost, it does tend to lose efficiency as the ducts accrue contaminants over time. A duct cleaning can improve the system’s efficiency, which can help prevent breakdowns and can lower your energy bill.

  1. Improve your building’s air quality. Air quality is important, especially when you have employees or customers on-site. Over time, dust, pollen, and other allergens build up in the system, which then recirculates throughout the building. This can bother some people, which can lower their productivity levels or worse. A duct cleaning would take care of these contaminants and improve your property’s air quality.

You might not think about your business’ HVAC system, but it does need regular maintenance and cleaning. If it’s been a while since your last duct cleaning, call our team today to schedule a professional cleaning!

3 Reasons Why Your Business Should Prepare for Disaster

12/9/2019 (Permalink)

Man in yellow forklift lifts pallet in a warehouse A disaster could halt your business' operations, which will cost you time and money!

Each year, we help many businesses in the Newton and Conover areas recover from disasters. Sometimes the incidents are relatively minor, but in some cases, they are incredibly destructive. In a previous blog post, we shared ways your business can prepare for potential disasters, but today, we’re going to share why it’s important!

  1. More than 40% of businesses never reopen their doors after a disaster. According to FEMA, many businesses never reopen after a disaster, and those that do reopen have a good chance of shutting down within a year. Many businesses don’t prepare for a potential disaster, and it ultimately leads to their end.

  1. Disasters can slow—or even halt—operations. Even if your business survives a disaster, your operations can be severely impacted. As a result, this can cost you money and even affect your business relations!

  1. Disasters can be costly to clean up and restore. In addition to potential revenue losses, disasters can be expensive to clean up. Most businesses have insurance, but if you don’t have the proper coverage, you could find the expenses will have to come out of your pocket!

Whether your business has fire or water damage, disasters can cause major problems. While you should do everything you can prevent an incident from occurring, if you do have a disaster, call our team at SERVPRO of Catawba County East. We offer commercial cleanup and restoration services 24/7, so call us anytime at (828) 465-6504!

Why SERVPRO of Catawba County East Can Handle Any Commercial Disaster

11/11/2019 (Permalink)

Green SERVPRO vehicles parked together When disaster strikes, we can get as many people as necessary to complete the job!

Business and other commercial properties tend to be large and hold high-value assets. That’s why almost any kind of disaster can be extremely costly—it can halt operations and/or damage property. Due to the typical scale of commercial disasters, most property owners will want the help of a disaster restoration company who can handle any size disaster. Fortunately, our team at SERVPRO of Catawba County East can do just that!

  1. We have over 60 trained employees! It might come as a surprise, but our franchise is comprised of dozens of trained and certified employees. Since our doors opened in 2009, training has been high on our priority list. This comes in the way of corporate certification exams, IICRC certifications, and internal reviews. Our team also continues to grow in size each year!

  1. We have hundreds of units of restoration equipment. No matter how extensive the damage, we have the people and the equipment to handle it. We keep a massive inventory of air movers, dehumidifiers, cleaning supplies, and more. We also have an onsite textiles cleaning facility, so we can clean any of your damaged assets!

  1. We have access to hundreds of SERVPRO franchises. Although our franchise alone can handle large-scale disasters, you should know that we can request the help of other SERVPRO franchises, if necessary. Our goal is to restore your commercial property as quickly as possible, even if that means getting help from other franchises. That’s why we’re certain we can handle any size disaster!

If you have a disaster at your commercial property, rest assured that you’re in good hands. In our 10 years of business, we’ve helped thousands of homes and businesses recover from water damage, fire damage, mold growth, and more. So if you need professional help, call SERVPRO of Catawba County East today at (828) 465-6504!

How Water Damage Can Affect Your Business

10/23/2019 (Permalink)

Green air movers drying water on concrete flooring in an office Water damage can disrupt your business and result in lost revenue!

No business wants to have a disaster at their operations site. Incidents can slow or halt productivity, they are generally expensive to cleanup, and many have forced businesses to close their doors forever. As a disaster restoration company, we have seen first-hand how water damage can negatively impact a business.

Mold Damage

Water damage tends to lead to mold damage, especially if it’s not been properly addressed. In ideal conditions, mold growth can occur in as little as 48 hours, but it can also occur much later. Depending on the type of business, mold can present several complications. For starters, it can cause some health effects in people, which can slow your team’s productivity. If you work in an industry with sanitary guidelines, this can present other issues entirely.

Structural Damage

Water can do a number on your property’s structure. Because many materials are porous, water tends to seep into many objects and cause both short-term and long-term damage. Wood flooring, for example, is likely to buckle, and dry wall generally needs to be removed to dry any moisture it absorbed. Water mitigation teams like ourselves are able to completely dry out affected areas, but it’s not always cheap to do so, depending on the extent of the damage.

Be Prepared for Water Damage

In an ideal world, you would never have water damage at your business’ property. In reality, you might have one when you least expect it. Water damage can be expensive incident that can set your business back, but if you react quickly, you can mitigate the impact. If you have a Newton-area business with water damage, call our water mitigation team today at (828) 465-6504!

Common Sources of Mold Growth in Conover-area Businesses

3/18/2019 (Permalink)

Mold growth is never welcome in a business setting, but if you know where to find it, you can take preventative measures!

No business owner wants to discover mold growth has affected their operations. It can hinder employee performance, cost money, and, depending on the industry, can halt operations altogether. Fortunately, mold growth isn’t inevitable if you take some precautions, particularly in areas where it commonly occurs.

  1. Areas that previously had water damage. Mold needs moisture to grow—among a couple of other requirements. When a property has water damage due to a busted pipe or a leak, water tends to invade porous materials (such as wood or drywall). When this hidden water is not adequately dried, mold will likely grow. If you know you have water damage, be sure to have a professional come out and dry it immediately!
  1. Inside your air duct system. We often get calls from commercial properties that discover mold is growing in their HVAC system. Because of the dust and dirt particles, mold has an abundance of food in duct systems. But when the building has high humidity or water leaks into the system, the spores will activate.
  1. Around water sources. We’ve established that mold spores need water to activate and grow. That’s exactly why you’ll find mold growing near water sources such as sinks, water fountains, and similar spots. We’ve found this to be more common in restaurants, but it can be prevented with proper cleaning and drying.

Businesses are just as prone to mold growth as the average homeowner, but because it can be costly and affect employees, it usually poses a more urgent threat. If you discover mold in your Newton or Conover commercial property, you should call SERVPRO of Catawba County East today!

3 Ways Your Business Can Prepare for a Potential Disaster

1/8/2019 (Permalink)

Disasters occur when we least expect them, which is why it's important to plan ahead. Look for an alternate operations site before it's too late!

It’s not something a business owner ever wants to happen, but it often occurs when they least expect it—disaster strikes. According to FEMA, between 40-60% of small businesses never reopen their doors having suffered from a disaster. Even knowing this, many businesses fail to prepare or have any plan in place for when an incident does occur. If your business is in this situation, here are 3 things you can do to prepare your business for a potential disaster!

  1. Develop an Emergency Ready Plan. One of the best ways you can prepare your business is to have a document that details emergency contact information, utility shutoff locations, and other essential information—all in one place. Fortunately, your local SERVPRO franchise will create an Emergency Ready Plan for your business for free!

  1. Identify an alternate operations site. If a disaster does enough damage to halt your business’ operations, you’re likely to lose a lot of money (and potentially hurt your reputation). Before that happens, identify another space you can use to resume some or all of your operations, at least temporarily. For example, this could be a rented office space, a friend’s unused warehouse space, or wherever it makes sense for your business.

  1. Ensure you have sufficient insurance coverage. When your business has a disaster, insurance is your best friend. Not only do they pay for some or all of the damage costs, but they are also a great resource center for finding the necessary services and accommodations. It’s important you review your coverage now, as you won’t be able to get assistance once it’s too late!

Disasters can be devastating, but you can reduce the impact it has on your business with the right preparations. However, if you need assistance cleaning and restoring property affected by a disaster, you can call SERVPRO of Catawba County East today at (828) 465-6504!

3 Commercial Properties We've Restored

12/28/2018 (Permalink)

Most of Lee-McRae College's physical education center was damaged by a fire, but we quickly reacted to make it "Like it never even happened!"

We’ve been a part of this community for nearly 10 years. Over that period of time, we’ve helped countless businesses recover from disaster and continue their operations. Below are just 3 of the many commercial properties we’ve assisted.

  1. Lees-McRae College. In early 2017, a fire broke out in the laundry room of the Williams Physical Education Center that consumed nearly the entire building. Our crews responded immediately and worked continuously to restore the building back to its original condition!
  1. Martinsville Speedway. Earlier this year, heavy rains flooded the track at Martinsville Speedway. Our team was summoned to the Virginia racetrack and began extracting and drying the water. We worked almost non-stop for 3 days to get it back to normal.
  1. Grace Baptist Church. Hurricane Florence took a heavy toll on Wilmington and other coastal cities. We deployed a team and stayed there for multiple weeks. Grace Baptist Church was heavily affected, but our team worked diligently to make it “Like it never even happened.”

At SERVPRO of Catawba County East, we respond to a variety of disasters. We work with large commercial damages like the ones above to smaller residential incidents. If you need disaster recovery services, call us today at (828) 465-5604!

Why SERVPRO of Catawba County East Should Handle Your Commercial Disaster

12/26/2018 (Permalink)

Our teams prepared to head to Wilmington to help with the aftermath of Hurricane Florence! We are capable of handling any size disaster!

Disasters strike this area on a regular basis, even at commercial properties. Fortunately, there are disaster restoration companies in Catawba County who can help you return your business back to normal operations. If you’re unsure who to call if you have fire or water damage, here’s why we believe you should call SERVPRO of Catawba County East.

  1. We offer more than fire and water damage restoration. Many of our competitors have the capacity to restore fire and water damage, but there are usually other issues that arise from said damage. For example, mold growth, strong odors, and even contaminated HVAC systems can become an issue. Fortunately, we have the ability to resolve those issues and many more!

  1. We have over 50 employees. One of the advantages our franchise has over other local restoration companies is our size. With over 50 employees and hundreds of equipment, we are capable of handling any sized job. In fact, we have helped clean up after some significant disasters, such as the fire at Lees McRae College and the flooding at Martinsville Speedway.

  1. We have served our community for nearly 10 years. In our nearly 10 years of operations, we have worked with numerous local homes and businesses. As a result, we’ve built a solid reputation and continue to be active members of the community.

At SERVPRO of Catawba County East, we believe it’s important to help our community when it needs us most. Over the years, we’ve gained a lot of valuable experience and continue to grow. So if you need a professional to make it “Like it never even happened,” call us today at (828) 465-6504!

3 Services SERVPRO Can Offer Your Business

11/13/2018 (Permalink)

Whether its a duct cleaning (above), odor removal, document drying, or another service, SERVPRO is here for your business!

Most people know that SERVPRO is a disaster restoration company, but many don’t know we do more than just clean up and restore fire and water damage. In fact, at SERVPRO of Catawba County East, we offer several services that can help your business—even if you don’t have an emergency!

  1. Duct Cleaning. According to the National Air Duct Cleaners Association (NADCA), your HVAC system should be cleaned every three to five years. Over time, dust, allergens, and other particles build up in the ducts, which forces the system to overwork and recirculate the particles throughout the building. A duct cleaning will save energy costs and keep your air fresh!

  1. Odor Removal. Odors can be a nuisance, but they can also deter customers that come to your office or facility. While some will dissipate on their own, others are strong and linger for long periods of time. Fortunately, SERVPRO of Catawba County East has an arsenal of tools and chemicals that can eliminate virtually any odor, so your operations can resume in a fresh-smelling environment!

  1. Document Drying. We live in the digital age, so most files nowadays are kept in a digital format. But many documents from years before are still in a physical format, especially when it comes to patient and customer records. So when those vital records become wet and start to deteriorate because they aren’t being preserved, what can you do? Contact SERVPRO of Catawba County East and we will immediately preserve and transport your documents to our corporate office where they can be dried, restored, and—as an optional service—scanned into a digital format!

SERVPRO of Catawba County East strives to be a one-stop company for all of your disaster restoration needs. If your business needs assistance, call us today at (828) 465-6504!

What is an ERP?

11/8/2018 (Permalink)

Our Emergency Readiness Profiles are a comprehensive document that will help any business mitigate the impact of a disaster!

Your business is a precious asset that should be protected at all times, especially during disasters. Yet FEMA reports that roughly 40-60% of small businesses that face a disaster never open their doors again. That’s why it’s important that you take precautions now, so you can improve the odds your business survives. SERVPRO of Catawba East offers one such tool for businesses in Catawba County: an ERP.

What is an ERP?

An Emergency Readiness Plan (ERP) is a free, comprehensive document prepared by your local SERVPRO professional that includes emergency contact and shutoff information. In the event of an emergency, you need to act quickly, but that sometimes means you have to search for contact information or locate your water or power shutoffs. That can be precious energy waster, but an ERP has all that information stored in an easily-accessible document. Copies can be accessed in both a physical and digital format so you or a designated employee can quickly get the information.

How an Emergency Readiness Plan is Prepared

An ERP is both free and relatively quick to complete. A local SERVPRO professional will come to your place of business and collect the necessary information. This typically starts with a brief interview with the business owner or designated contact to get important contact information and other details. The SERVPRO professional will then look for certain points in the facility (such as shut off locations and entrances) and take pictures to add to the documents. These pictures are important because they give a visual reference for you and your employees should a disaster occur.

Saving your Business from Disaster

Should your business have an ERP when disaster strikes, you and your team will be in a good position to mitigate the overall impact. In addition to your team, your local SERVPRO franchise and your local fire department (in many cases) will also have a copy of your ERP, so they can quickly respond and reduce your business’ downtime. If you would like an ERP for your business, call SERVPRO of Catawba County East at 828-465-6504!

How to Prevent Mold in Your Commercial Business

9/20/2018 (Permalink)

Our team is well-equipped to take care of mold growth in any commercial environment.

Mold growth is an issue that most people don’t ever want to deal with, but it’s actually a very common problem. In fact, mold spores are found virtually everywhere, but they do not pose a concern unless they are activated and begin growing. So if you want to prevent mold from growing in your company’s building, there are a few steps you can take.

  1. Take care of water damage immediately. Of the 3 ingredients that mold needs to grow, moisture is the one that’s usually missing. So when your building suffers from water damage, it gives mold spores plenty of fodder to begin growing. If you call a disaster restoration company immediately after you notice the damage, you can possibly prevent growth from starting.

  1. Keep indoor humidity at low levels. As we mentioned, moisture is an essential ingredient in mold growth, and it’s often the one that’s lacking. But what about the moisture in the air? Believe it or not, high levels of humidity can activate mold spores and initiate growth. It’s highly recommended that you use a dehumidifier in your building if the humidity level is high. We personally recommended that you keep humidity levels between 40-45%.

  1. Maintain cooler temperatures. Warm air is better at holding moisture than cool air. It’s for this reason that it’s suggested to keep the indoor temperature at cooler levels. Just be sure it’s not too cold for your employees!

Mold can be a pain once it’s started growing, but by taking a few simple precautions, you can prevent it all together! If you do have mold growth and want to remediate it, you can call SERVPRO of Catawba County East at 828-465-6504!

SERVPRO Rescues a Fire Department in Catawba County

4/2/2018 (Permalink)

Two of our skilled technicians removed the wet insulation from a local fire department in Catawba County. This helps prevent mold growth!

It’s sometimes hard to imagine, but no home, business, or agency is immune to disaster. Recently, a local fire department in Catawba County called us because they had a water damage. A pipe above the fire chief’s office broke and leaked into his and the deputy chief’s respective offices. A large portion of carpet was soaked and the wall and insulation between the two rooms were wet. When the chief called us to take care of the problem, we promptly arrived at the scene!

Drying Commercial Water Damage

In addition to drying and preserving wet materials, it’s our main objective to minimize how much disturbance we allow the disaster to cause our customers. Upon inspecting the wet carpet and flooring, our technicians noticed that large sections of the carpet were already starting to come up in the chief’s office, so they removed the affected areas. If they had left the carpet as it was, it would have pulled away during the extraction process, anyways.

Our technicians then used a carpet extractor to draw out as much moisture from the flooring and carpet as they could. This process is very similar to vacuuming, but it uses special equipment to contain the water.

Since the walls were also affected, our team had to cut through the sheetrock of the affected area and remove the damp insulation. This step is crucial because moisture often sits behind walls and leads to mold growth when it’s not dried out.

Once the excessively wet areas were addressed, the team brought in air movers and dehumidifiers to speed up the drying process for everything else. Air movers—essentially high-powered fans—were strategically placed around the rooms, following the guidelines set by the IICRC (Institute of Inspection Cleaning and Restoration Certification). The dehumidifiers pulled the moisture out of the air and also helped increase the drying process while additionally keeping the humidity at a low enough level to prevent mold growth. The equipment was left for a couple of days to ensure everything was sufficiently dried.

After the Mitigation Process

Once our technicians confirmed the water damage was dried, they withdrew the equipment and cleaned up. In some cases, depending on the circumstance, our repair team will come in and make it look “Like it never even happened.” In this case, however, we left the restoration work to the fire department.

5 Ways to Prepare Your Business for a Natural Disaster

1/9/2018 (Permalink)

A little time spent on planning and preparation can save you thousands of dollars and keep your business afloat no matter the disaster!

Did you know that FEMA claims that more than 40% of small businesses that face disaster never open their doors again? In fact, of the ones that do reopen, only about 29% are still open after 2 years. As alarming as that is, it doesn’t mean that your business has to fail if and when disaster strikes. Below are 5 ways you can prepare your business for a natural disaster.

  • Develop an Emergency Ready Plan. First and foremost, create an Emergency Ready Plan (ERP) so you know how to respond quickly and efficiently in case of a disaster. You can make your own by using resources from, or you can call your local SERVPRO and have them do everything for you—for FREE. There’s no catch to SERVPRO’s service; they just hope you’ll call them if you ever need disaster restoration services.
  • Store digital copies of vital documents in the Cloud. Some documents are extremely difficult to replace, if they can be replaced at all. While SERVPRO can restore damaged documents, it’s much safer to make digital copies and store them in Cloud services like Google Docs or DropBox. This way, even if your computers are destroyed, you can still retrieve what you need.
  • Identify an alternative operations site. Even if your office is inaccessible, it doesn’t mean you have to stop your operations. For example, you could work from home, another branch, or wherever makes sense for your business. If at all possible, be sure to have another location in mind so you can temporarily relocate.
  • Make sure you have enough insurance coverage. You shouldn’t have to bear the full brunt of a natural disaster. Not only should you consider interruption insurance, also review your current policies to make sure that you’re sufficiently covered if you were to need it. Don’t wait until it’s too late!
  • Develop a communications system. Prepare a distribution system so information can be relayed to employees and other relevant persons quickly and efficiently. Make sure to inform them of any safety measures and operational procedures. You’ll also want a system in place to communicate with the public so your business can convey its plan for recovery.

Business owners have many things to worry about each day, so it makes sense that most don’t have a plan in place for something that only might happen. But since disasters do happen—often when we least expect it—it’s vital that you’re ready. If you don’t have time to prepare, then call SERVPRO of Catawba County East at (828) 465-6504 and get your free Emergency Ready Plan today!

Commercial Water Damage in Your Newton Florist Shop from a Leaking Cooler

11/1/2017 (Permalink)

If your floral shop experiences water damage from a leaking cooler, rely on SERVPRO to remediate the damage quickly and thoroughly.

SERVPRO Acts Quickly to Dry Out and Remediate Water Damage

Your walk-in coolers are an essential part of your florist shop. You have to have them working at all times to keep the flowers fresh. If one of your coolers starts leaking, you have a two-fold problem – water damage to your Newton business and flowers in that cooler possibly spoiling.

The cooler could be leaking and leaving commercial water damage in your shop in Newton for a couple of different reasons. The drain line could become plugged, causing water to back up and spill over the edges of the coil. Alternatively, the coil assembly is not pitched back towards the drain hose, making water pool in front of the drain pan and leak from screw holes. Either way, you should contact us right away at SERVPRO so we can fix the problem and any water damage as soon as possible, so you do not lose merchandise or have further damage done to your shop.

Besides your flowers, the main thing you are worried about in a situation like this is your flooring. Painted concrete could blister or flake and then needs repainting. If the paint has lead in it, we hire a subcontractor who is qualified to remove the original paint. Concrete is a porous substance, so water could wick up and leave chalk-like calcium deposits on the surface which we can brush off. Surface films or dirt on concrete support mold growth, so we clean this by using a HEPA vacuum and an EPA-registered disinfectant if needed.

Ceramic tile and grout joints are usually waterproofed when installed. However, any cracks make it vulnerable to water damage. Water can penetrate the grout, causing expansion or warping to the subfloor, which means the tiles break apart and come loose. SERVPRO techs need to reinstall the tiles once the subfloor is repaired. It could be necessary for us to dry the floor from the bottom or to drill holes in the floor for proper monitoring. We use a nonpenetrating meter to check for moisture under ceramic tiles.

No matter the cause, SERVPRO of Catawba County East can stop your leaky cooler and get your shop dried out again quickly. Business owners in the areas of Maiden, Catawba, or Conover should call us right away at (828) 465-6504 when a problem arises.

For more information about the city of Newton, visit

Renovation Work Reveals Commercial Water Damage in Family-Owned Businesses in Newton

10/24/2017 (Permalink)

If you run into water damage while renovating your business, calling SERVPRO can help to prevent future damage.

Fixing Water Damage Issues During Renovation Can Prevent Future Problems

Business owners in Newton often upgrade and improve their stores to increase long-term profits. When customers believe a store is more modern, they feel higher levels of satisfaction overall and tend to spend more while shopping.

Some families have owned the same store for generations but when updating their Newton property, find commercial water damage during the renovations. Typically, most contractors who engage in renovations and improvements do not perform the work needed after discovering any unmitigated damage. The costs involved can also increase considerably, due to the change in plans and disruption of their workload. SERVPRO, however, does provide the services needed to remove damaged materials.

Our skilled professionals work alongside contractors to ensure that our customers receive results that help achieve their goals. Water damage can stall projects for lengthy periods for many reasons. We eliminate these obstacles and help your project stay on schedule.

Damage caused by water and moisture can take milder forms, also, such as staining ceilings and upper portions of walls. However, when severe damage exists, support beams can become less sturdy and unable to hold the weight involved in new projects. Other problems can surface, also, such as weak floors behind or under cabinets and counters, making it impossible to build new walls or other structures where desired. We clean these areas out of ruined materials, like wood, drywall, insulation and deteriorated concrete and prepare the area.

When water causes such extensive damage, finding the source can prevent future problems. Crucial to the future of your current project, we find where the water comes in and stop the flow. Even trickling water from a slightly leaky drain or water line can create substantial damage to new materials within a concise time. You can protect your investment when we partner with you to eliminate current and future problems.

Our equipment ranges from measuring and detection devices to machinery that can quickly restore drier conditions to the interior of your business. Many times, the path water takes may seem impossible to determine, but our hygrometers take the mystery out and reveal the location of increased moisture. When damage only involves slight cosmetic situations but you want to remove these issues, we can also assist you. We work with all sizes and complexities of water damage – we consider no job as too small or too intensive for us.

Locally owned and operated, SERVPRO of Catawba County East considers it an honor to serve other family-owned businesses. Water damage can prevent you from realizing your goals of an improved shopping experience for your customers, but we are always ready to come to your assistance. Contact us through our local number, (828) 465-6504, which we answer regardless of the time of day or night, or day of the year.

For more information about Newton, click here.

Prevent Water Removal Issues From Your Newton Grooming Salon Dog Wash Station

9/27/2017 (Permalink)

It's not funny if a faulty station or problem with the setup causes a flood in your Newton grooming salon and you need professional water removal.

Water Removal Issues

Any pet grooming salon owner knows that washing a dog is a messy business. Whether your staff wash each pooch themselves in a dog washing station or have self-serve stations in place for customers to use, the risk of splashing is real – some dogs are happy with a bath, but others frolick and shake and cause a mini tidal wave.

However, it is not so funny if a faulty station or problem with the setup causes a real flood in your Newton grooming salon and you need professional water removal. Closing down for the afternoon while the issue is dealt with means less grooming, fewer customers, and less profit. That is why SERVPRO recommends taking care with your dog wash station setup and double checking for any potential problems.

The most important thing is to choose sturdy washing units made of a non-porous material such as stainless steel, or fully tiled units. A good robust tub does not leak. The tubs should also be big enough to handle even large breeds without causing overflow, and we also recommend choosing a hand-held shower sprayer option so you can direct the water.

Make sure all plumbing is tight and correct. If you are in doubt, it's better to call in a professional plumber than run the risk of a leak and the resulting need for water removal. Check the pipes and plumbing regularly and keep an eye out for signs of leaks such as damp patches or mold.

Be mindful of where you choose to install your dog washing stations. It is best if the surrounding area is tiled so that cleanup is easy and water cannot seep into the vicinity. Check grout between tiles regularly and replace it if it looks worn.

Of course, even with good planning accidents do happen. SERVPRO is on hand to deal with any water removal and cleanup needs. We equip our IICRC-certified technicians with free standing and truck mounted pumps and water extractors for swift water removal. You can also use our Emergency Ready Profile app to prepare your grooming salon for such eventualities.

For help with water overflow in Conover, Providence Mill, Startown, Drums Crossroads and surrounding areas, call SERVPRO of Catawba County East at (828) 465-6504 today.

To learn more about the city of Newton click here.

Call A Restoration Company Regarding Commercial Mold Damage In Conover

8/19/2017 (Permalink)

When a business is contaminated, the doors close and employees (not to mention the owners) do not get paid.

Commercial Mold Damage

Every mold infestation is unique when it comes to businesses. Mold growth discovered in a typical office is handled very differently than in a food service business like a delicatessen.

Mold damage in a Conover commercial structure can mean more extended, as well as extensive damage. When a business is contaminated, the doors close and employees (not to mention the owners) do not get paid. SERVPRO understands this means not just losing a week’s worth of profits, but homes and cars can be at risk of repossession as well if we do not help a business reopen its doors as quickly as possible.

Food in a refrigeration case or refrigerator has to be transferred elsewhere if we find mold on the outside. Our technicians do this to prevent accidental cross-contamination. The most common areas mold appears along the back of the unit where moisture is often trapped between the wall and the refrigerator and along the bottom of the unit where water often pools on the floor and is very difficult to find and clean.

If we find even a single active spore on the inside of the case, state health regulations require us to remove all food items and then clean the unit. Fortunately, we have one of the largest inventories of anti-microbial and anti-bacterial cleaners available in the restoration business.

These chemical cleaners enable us to clean out not just refrigerators and display cases, but clean and remove mold from every surface in the deli. They also leave behind a minor amount of residue which our technicians easily remove with water, scrub brushes and sponges.

Reopening your doors after any disaster is a difficult time for any business owner. As a locally-owned franchise, SERVPRO of Catawba County East understands many of these concerns. We work as quickly as possible to put your business and your life back to normal so you can continue serving your customers. If you see or suspect a mold problem in your business, call us today at (828) 465-6504 to schedule an inspection and receive a free estimate.

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How SERVPRO Deodorizes Your Conover Restaurant After Flood Damage

3/25/2017 (Permalink)

Flooding and Odors Can Flow into Your Conover Restaurant--Call SERVPRO for Restoration

Flooding of a Business Results in Many Water Damage Issues

Flood damage is a real risk for restaurants. Sometimes the damage is the result of extreme weather. North Carolina suffers an average 31 tornadoes or twisters annually, which makes flooding a genuine concern for businesses in the area. However, even outside of tornado and hurricane season flood damage can occur in the blink of an eye. A broken water main, for example, can cause harm to your restaurant very quickly.
Deodorization is vital after flood damage to your Conover restaurant. Deodorization eliminates the leftover damp smell and makes your restaurant smell fresh and clean for your customers when you are ready to reopen. SERVPRO is equipped to deal with odors after a burst water main and leave your premises “Like it never even happened.”
The first step to restoring your business is to deal with the immediate water situation and dry your premises and the items in it as thoroughly as possible. However, some water odor may remain, especially if the damage was extensive, or the water was contaminated with sewage or other debris.
Our IICRC-certified technicians begin their deodorization effort by assessing the situation. We use moisture sensors and moisture meters to give us a clear picture of how much moisture is present in the environment. SERVPRO understands that there is usually more than one source of odor after flood damage. Possible sources include furniture, damaged carpets or flooring, or wetness in the walls and structure itself. We tackle each odor source individually for a thorough cleanup.
Hydroxyl generators are a suitable choice for many restaurants after flood damage. Hydroxyl generators deodorize the area by using UV light to react with hydrogen atoms and break down airborne water odors. They are safe for use around people which means your business can reopen or you can continue with restoration efforts while the generator is running.
In some cases, an ozone machine is used to dispel remaining odors. Ozone breaks down odors at a molecule level. Careful placement of fans enhances the effect. Ozone machines are best used when the area has been thoroughly dried, but some unpleasant smells remain. They are not suitable for use around people, plants or pets. The area must be evacuated before the machine can be started.
If you need help restoring your Conover restaurant, SERVPRO of Catawba County East is here to assist. Call us at (828) 465-6504 for deodorization treatment.

Deal With Flood Damage In Maiden The Right Way - Plan Ahead!

1/16/2017 (Permalink)

SERVPRO's ERP is a Great Way to Protect Your Business in Maiden

SERVPRO Offers Fast Service and the Emergency Ready Profile App

Small business owners have a huge decision to make when deciding whom to call during a disaster. It could effectively mean the difference between getting the doors to your business open within days or closed permanently. All of the choices make it difficult to locate a trustworthy source to provide you with the proper solution.
You are not alone, many small businesses in Maiden suffering from flood damage face the same dilemma, luckily we are here to help. Our franchise is available 24-hours a day, making us ready when you need us. We work on a schedule that provides you with the best solution to your situation, and we have staff available that work hard to provide you with unique solutions to tackle the water removal and repairs you face.
SERVPRO technicians offer small business owners the opportunity to plan ahead for handling different disastrous events that plague our area. Whether you want to fortify your building against large or small floods, fires, mold or natural disasters, our technicians can help. Working on a plan to limit the possible losses that you experience during a disaster can save your business.
After a situation occurs on your property, the last thing you need to do is worry about the people whom you count on to perform the repairs you need to your building. You may want to place more of your attention on inventory retention, or getting the appropriate funding to hire employees to assist you through this trying time.
SERVPRO gives you access to a quality emergency readiness application online that you can use to create a profile about your business, to help provide us with up to date information about the location of your building, access points, contact information and photos about your current situation. Giving us truly valuable insight into your situation so that we have the proper personnel and equipment ready on a moments notice. Check out the ERP, the Emergency Ready Profile mobile app, to get you prepared.
Use this app to create a damage log consisting of various assets of your business caught up in a flood damage incident, particularly useful for providing the appropriate documentation to your insurance company. You can even contact your local SERVPRO through this page to get the assistance you need.
Begin planning ahead, visit our Emergency Readiness site or contact SERVPRO of Catawba County East today, (828) 465-6504

Risks Present in Retail Stores that Reopen Too Early After Storm Damage

11/16/2016 (Permalink)

Ensure the safety of your employees and customers by calling SERVPRO after storm damage!

SERVPRO Technicians Know How to Assess Items After Storm Damage

Some business owners may be tempted to do a quick cleanup job and reopen for business as soon as possible following major storm damage. For many, especially small business owners, the lost profits may be make-or-break. However, there are a number of safety hazards that can potentially cost you enormous sums in legal settlements if they affect a customer or employee's health. This is especially true for retail stores, as any remnants of the storm damage can end up driving away customers. Getting the most difficult-to-see damages out of your store as quickly as possible is essential in getting customers back in, safely. Here are some visible and not-so-visible dangers that may come with seemingly innocuous commercial storm damage.
Broken Glass and Objects
Broken materials are often easily and immediately noticed following commercial storm damage in Oxford Park, but many store owners do miss some of these issues, which could cut or wound an unsuspecting customer. In some cases, your retail merchandise may be the root of this damage or affected by it, creating an immediate financial loss of damaged goods. Worse, these sharp edges may be unclean and lead to an infection. Meticulous cleanup procedures and double-checking is the best way to stop such a preventable disaster from happening.
Microbes and Fungi
In many water damage cases and especially when dealing with storm or flood damage, microbes and fungi can take root in a business and reproduce rapidly. Although most of these will be harmless, they have a good chance at creating a strong and difficult-to-mask odor, and some species may cause health effects. Shoppers do not like foul smells and will dislike health hazards even more. Preventing these creatures from growing and reproducing requires the work and care of trained professionals, and heavy sanitization regimens.
Damaged Electronics and Outlets
Electrocution is a risk that is often forgotten in the wake of storm damage, as it is an invisible threat. However, water can remain pooled inside of electronics and wall outlets, creating a dangerous electrocution hazard for anyone operating them. Much like a wet floor, if a customer or employee sustains an injury from a faulty outlet, you might be held accountable in court. SERVPRO employs a thorough routine to carefully watch and eliminate electrocution risks across the business and building.
SERVPRO of Catawba County East helps local businesses to overcome disaster, with agreeable staff and proven techniques to get any damage to your business repaired and restored as quickly as possible. Call us at (828) 465-6504 if your business has sustained storm damage of any kind.

SERVPRO Saves Money for Businesses with Commercial Water Damage

8/16/2016 (Permalink)

Commercial Flooding Needs SERVPRO to Get Back to Business in Newton

Water Extraction is the Key to Mitigate Damage in a Workplace

Commercial-scale water damage is something of a specialty for us at SERVPRO, as over the years we've experienced and dealt with countless cases of water damage in all shapes and sizes in local businesses. Commercial water damage restoration projects are different from their residential counterparts, as companies usually employ different materials, have diverse layouts, and have complex demands as compared to residential water damage. Here are some of the ways we help to keep local businesses running even after a water damage disaster.

Speedy Response Times
One of the most important issues when dealing with commercial water damage in Newton is getting to the damage site fast. Our crew makes it a point to get there fast, with only four hours maximum response time to get boots on the ground responding to your damage. Key in mitigating costs and hastening the restoration process is quick to identify the source and type of water damage and set to work stopping it, and our crews are available for this service at any time of day, even the most undesirable hours of the morning.
Mitigation vs. Replacement
Our strategy of mitigation helps to ensure that you need to replace and throw out as little as possible after water damage to your business. We arrive quickly to start this process and spend all of our time in the early stages of restoration preventing further damage from occurring; rapidly extracting standing water that can lead to secondary water damage is crucial. In this way, we make sure that as little is heavily damaged as possible, cutting costs for all parties involved.
Reliable, Thorough Work
Our technicians have excellent training and certifications and are capable of tackling even the toughest of water damage restoration projects. They have access to some of the best tools in the industry, with heavy machinery and top-notch cleaning products to deal with problems as they arise. Furthermore, for projects requiring specialist work, we boast an impressive contact list of both local and national contractors that will be employed as needed to make sure everything is as well-done as possible. We have our own renowned Large Loss Response Teams spread out through the country to assist in catastrophic events.
Bringing reliability, certification, and cost mitigation to the table, SERVPRO of Catawba County East is prepared to handle all sorts of commercial water damage as soon as they happen. For 24/7 fast service, contact us at (828) 465-6504 or request help online.

Commercial Fire Prevention Tips for Newton Businesses

11/16/2015 (Permalink)

SERVPRO Says Be Prepared and Maybe Save a Life and Save Your Business

Commercial Properties in Newton Can Count on SERVPRO for Fire Damage Restoration

SERVPRO offers fire prevention tips for businesses and discusses ways to avoid fire damage at your Newton place of work. When it comes to fire prevention and fire safety, an incendiary event in a business setting can cause loss of life, revenue and property. Below are some tips you can use to help keep employees and co-workers safe by preventing a fire from breaking out at your place of business. In addition, we will discuss some tips to help reduce fire damage and property loss in an office environment.

Preventing Workplace Fires. There are many threats to a business owners livelihood – some preventable and others not. While not every fire can be prevented, there are some steps you and your employees can take to reduce the risk of a fire starting in the workplace.

Electrical fires make up a sizeable percentage of reported fire outbreaks each year and, in terms of fire property damage, are among the most costly. Fortunately, electrical fires are one of the most preventable types. For starters, never overload an electrical outlet or power strip. Electric circuits are engineered to handle a maximum specific load of electricity, and the more electronics you plug into them, the higher the risk of a fire-causing power overload. This is especially true for larger appliances, such as photocopiers, computer server banks, and break room refrigerators. Never plug more than one major appliance into an outlet, as you run the risk of overloading the circuits.

Another way to reduce the risk of a fire is to keep flammable material and chemicals away from of electrical outlets and power strips where arcing may occur causing a flame; and areas that experience higher-than-normal levels of heat, such as an oven or water heater. Isolated storage areas for flammables and cleaning products also improves air quality. Clutter, in general, is a big fire hazard no-no, as excess clutter can act as fuel for a fire and help it spread to other areas. A messy office can also prevent access to emergency exits at work, making it difficult for employees to evacuate and for emergency professionals to perform rescue efforts. Always keep entry and exit points clear. The same goes for electrical panels – if an electrical fire occurs, you will want to shut off power immediately. If the electrical panel is blocked, the fire will have time to spread causing more fire damage and more expense. Avoid blocking off areas where fire extinguishers, fire alarms, and fire sprinklers are located. Of course, no amount of preparation and care can prevent office fires 100% percent of the time. Because of this, SERVPRO strongly urges you to develop a fire preparedness plan for your Newton office and rehearse it once a month with your employees. Also, making sure everyone in the office knows how to use a fire extinguisher (and knows where they are located.)

Business Fire Damage Restoration can be costly and damaging to your business. If you need a fire damage restoration service for Newton or the surrounding area, or would like more information on how to prevent workplace fires, give the disaster recovery experts at SERVPRO a call. We will be happy to remediate any fire damage your company sustains and offer advice on how to prevent fires – and other business catastrophes – from occurring. We are available 24/7.

Commercial Restoration Presents Unique Challenges

SERVPRO of Catawba County East has the training, experience, and equipment to handle large or small commercial fire damage emergencies. Whether your fire emergency occurs in a restaurant, a motel, or an office building, we will respond quickly to mitigate the damage and manage the restoration project through to its completion, 24/7. Call us. (828) 465-6504