SERVPRO Rescues a Fire Department in Catawba County
It’s sometimes hard to imagine, but no home, business, or agency is immune to disaster. Recently, a local fire department in Catawba County called us because they had a water damage. A pipe above the fire chief’s office broke and leaked into his and the deputy chief’s respective offices. A large portion of carpet was soaked and the wall and insulation between the two rooms were wet. When the chief called us to take care of the problem, we promptly arrived at the scene!
Drying Commercial Water Damage
In addition to drying and preserving wet materials, it’s our main objective to minimize how much disturbance we allow the disaster to cause our customers. Upon inspecting the wet carpet and flooring, our technicians noticed that large sections of the carpet were already starting to come up in the chief’s office, so they removed the affected areas. If they had left the carpet as it was, it would have pulled away during the extraction process, anyways.
Our technicians then used a carpet extractor to draw out as much moisture from the flooring and carpet as they could. This process is very similar to vacuuming, but it uses special equipment to contain the water.
Since the walls were also affected, our team had to cut through the sheetrock of the affected area and remove the damp insulation. This step is crucial because moisture often sits behind walls and leads to mold growth when it’s not dried out.
Once the excessively wet areas were addressed, the team brought in air movers and dehumidifiers to speed up the drying process for everything else. Air movers—essentially high-powered fans—were strategically placed around the rooms, following the guidelines set by the IICRC (Institute of Inspection Cleaning and Restoration Certification). The dehumidifiers pulled the moisture out of the air and also helped increase the drying process while additionally keeping the humidity at a low enough level to prevent mold growth. The equipment was left for a couple of days to ensure everything was sufficiently dried.
After the Mitigation Process
Once our technicians confirmed the water damage was dried, they withdrew the equipment and cleaned up. In some cases, depending on the circumstance, our repair team will come in and make it look “Like it never even happened.” In this case, however, we left the restoration work to the fire department.