Recent Posts

5 Ways to Prepare Your Business for a Natural Disaster

1/9/2018 (Permalink)

Commercial 5 Ways to Prepare Your Business for a Natural Disaster A little time spent on planning and preparation can save you thousands of dollars and keep your business afloat no matter the disaster!

Did you know that FEMA claims that more than 40% of small businesses that face disaster never open their doors again? In fact, of the ones that do reopen, only about 29% are still open after 2 years. As alarming as that is, it doesn’t mean that your business has to fail if and when disaster strikes. Below are 5 ways you can prepare your business for a natural disaster.

  • Develop an Emergency Ready Plan. First and foremost, create an Emergency Ready Plan (ERP) so you know how to respond quickly and efficiently in case of a disaster. You can make your own by using resources from, or you can call your local SERVPRO and have them do everything for you—for FREE. There’s no catch to SERVPRO’s service; they just hope you’ll call them if you ever need disaster restoration services.
  • Store digital copies of vital documents in the Cloud. Some documents are extremely difficult to replace, if they can be replaced at all. While SERVPRO can restore damaged documents, it’s much safer to make digital copies and store them in Cloud services like Google Docs or DropBox. This way, even if your computers are destroyed, you can still retrieve what you need.
  • Identify an alternative operations site. Even if your office is inaccessible, it doesn’t mean you have to stop your operations. For example, you could work from home, another branch, or wherever makes sense for your business. If at all possible, be sure to have another location in mind so you can temporarily relocate.
  • Make sure you have enough insurance coverage. You shouldn’t have to bear the full brunt of a natural disaster. Not only should you consider interruption insurance, also review your current policies to make sure that you’re sufficiently covered if you were to need it. Don’t wait until it’s too late!
  • Develop a communications system. Prepare a distribution system so information can be relayed to employees and other relevant persons quickly and efficiently. Make sure to inform them of any safety measures and operational procedures. You’ll also want a system in place to communicate with the public so your business can convey its plan for recovery.

Business owners have many things to worry about each day, so it makes sense that most don’t have a plan in place for something that only might happen. But since disasters do happen—often when we least expect it—it’s vital that you’re ready. If you don’t have time to prepare, then call SERVPRO of Catawba County East at (828) 465-6504 and get your free Emergency Ready Plan today!

Protecting Against Flood Damage in Catawba

12/28/2017 (Permalink)

Storm Damage Protecting Against Flood Damage in Catawba A clogged or damaged gutter can cause storm water to gather at the foundation of your home or seep into walls causing flood damage.

SERVPRO Can Help Perform Simple and Effective Tasks to Prevent Future Flood Damage

Storms are common around Catawba. They blow in and blow out pretty quickly, but they often leave lasting problems in homes and on property all over North Carolina.

Restoring a Catawba home with flood damage can be an extensive and expensive process. When SERVPRO is called out to bring a home back to its original condition, we do everything possible to not just remediate the effects of the last flood, but to secure your home against future storms as well.

Most damage from storm flooding does not come from nearby creeks and rivers breaking their banks. Often, we find that poorly installed drains and gutters or ones damaged by a previous storm are the cause. In a single storm, hundreds of gallons of water can be misdirected down walls to gather at the foundation of a home to cause long-term damage that goes unnoticed until someone finds floodwater in the basement.

The best way to stop this type of damage and the resulting flood is to prevent it. SERVPRO technicians are trained to repair most types of rain gutters and drains. Much of what we do is secure drain pipes to walls and make certain they are attached to the gutters. It usually involves no more than a few hours tightening or adding restraining straps and sealing the drains to the gutters.

The second most common task is to rejoin rain gutter sections that have separated from each other due to age or damage. Even a gap you can barely see allows an incredible amount of water to pass into attics or down walls where it affects the foundation.

If the foundation has already been affected, the same actions we take to stop any leaks also prevent further damage. After we remove any standing water, technicians check the inside walls for leaks and seeps. Next, SERVPRO technicians fill them with hydraulic cement and then cover the walls with masonry cement. They form an excellent barrier against further water intrusion.

As part of the team completes the inside barrier, the rest dig out the foundation walls. Once we clean them, specialists cover every square inch with liquid rubber. This forms a water barrier that does not leak unless the home somehow shifts off the foundation.

Protecting your home from flood damage is not a complicated process, but it does require the right tools and training. If you need our help, call SERVPRO of Catawba County East at (828) 465-6504 today. We are here for you.

Click here for more information about the town of Catawba.

Sources of Water Damage And The Importance of Quick Water Removal Services in Newton

12/8/2017 (Permalink)

Water Damage Sources of Water Damage And The Importance of Quick Water Removal Services in Newton Don't let a water mishap take over your home. Let SERVPRO help restore it "Like it never even happened."

The Importance of Fast Water Removal Services in Newton Residential Homes

When in overabundance supply, water can be very destructive to the indoor environment. As such, flooding and excess moisture should be a reason for concern for Newton residents. The problem intensifies when cleanup services are delayed or when the water is unsanitary. The results can be unfathomable damage to your electronics, upholstery, wood furniture, plumbing equipment, and household appliances. Water damage also puts you at risk of mold growth, which can be very expensive to treat.

Hiring an experienced water damage restoration company in Newton can significantly reduce the stress. With many years of experience in the restoration industry, SERVPRO is uniquely qualified to respond quickly and efficiently to your emergency. Our technicians are highly trained and certified by the IICRC, ensuring that their methods are up to par with industry standards. The idea is to return your property to its original state as quickly as possible, "Like it never even happened."

Our water damage restoration services may include water removal from furniture and other belongings to prevent additional damage. Once the mitigation process is over, SERVPRO technicians begin the drying process using advanced drying and dehumidification equipment. The exact method depends on factors such as airflow, humidity levels, and the composition of the wet materials.

In some cases, we may use heat sticks or heat mats alongside our standard equipment. In other cases, we may undertake the task of restoring certain parts of the site that have sustained severe water damage, for instance, drywall and ceilings. By using modern technology such as remote monitoring, SERVPRO professionals can take continuous measurements of humidity, temperature, carbon dioxide levels, and moisture content. This helps minimize the drying time and some visits to the site while keeping you updated at the same time.

For large-scale disasters, SERVPRO has a large stock of fans, dehumidifiers, and other equipment that are available 24/7. In case they are needed in the water damage restoration process, we can deploy them to the job site within no time. The emergency stock is unique and allows us to respond to major situations with immediate action.

Locally Owned Company with National Resources

If you have a flooding situation at home and need quick water removal and water damage restoration services, you can count on SERVPRO of Catawba County East. We're Faster to Any Size Disaster, and we can restore your home to preloss conditions in no time. Call us anytime at (828) 465-6504.

For more information regarding Newton, click here

Mold Damage Can Happen In The Attic During Winter Months In Newton

11/14/2017 (Permalink)

Mold Remediation Mold Damage Can Happen In The Attic During Winter Months In Newton Mold proliferates during any season whenever conditions become beneficial, including the cold winter months.

Mold Damage During Winter Months

When mold grows, most people think it only happens during warmer months in Newton, around pools, bathrooms, and other areas that remain damp or wet for extended periods. However, mold proliferates during any season whenever conditions become beneficial, including the cold winter months.

Because many homes have unheated attics in Newton, mold damage often remains undetected until someone needs something from storage. Discovery of mold often happens while looking for holiday items or winter sporting equipment. Finding microbial activity should signal the need for a call to remediation specialists.

SERVPRO technicians, highly trained in this and other home restoration activities, can eliminate the damage and restore healthy microbial activity. We work quickly so your family's routines and schedules can remain undisturbed. We know every household has their schedules to keep and we always do our best to work within your needs. If there is ever any concern regarding how our services might affect your family, please discuss this with us.

Before we eliminate the overgrowth of mold from your attic space, we use moisture detecting equipment to determine where the moisture comes. Sometimes this reveals a leaking roof, while other times we discover that the problem is inadequate or improper venting. We work with families to eliminate the problem so that it does not recur in the future.

Because heat rises, even in an unheated attic, it is often sufficient to allow mold access to liquid water. If the attic remained extremely cold, the water would freeze, starving the microbial population. Moisture can also travel on the air from hot showers, dryers, and even kitchens, adding to the moisture. No matter the sources of moisture, we can detect them. If the problem is ongoing and not easily eliminated, we install dehumidifiers, so the situation remains under control more easily.

For any concerns about mold damage in your attic, or elsewhere in your home, call SERVPRO of Catawba County East. We offer 24-hour services, every day of the year. Our number, (828) 465-6504, is local and always answered.

To learn more about Newton, North Carolina click here.

Why is it Essential to Act Fast After a Fire Damage to Your Catawba Property?

11/9/2017 (Permalink)

Fire Damage Why is it Essential to Act Fast After a Fire Damage to Your Catawba Property? Smoke and soot can severely damage your home, call SERVPRO as soon as the fire is out to restore your home "Like it never even happened."

Calling SERVPRO Immediately Can Lessen the Permanent Damage after a Fire

Fire damage can be devastating to your home. While a fire is an unfortunate event, a quick action is the only way to minimize permanent damage. If you do not act fast after an incidence of fire, your Catawba property can sustain severe cosmetic and structural damage due to the smoke and soot build up.

Fire damage restoration costs can dramatically increase if the cleaning process is delayed. Thankfully, SERVPRO professionals can help restore the fire damage to your Catawba property in no time. We’re Faster to Any Size Disaster and ensure that any damage due to smoke and soot is minimized.

What happens minutes after a fire?

The first thing to happen after a fire is smoke and soot build up. Within a few minutes of the incidence, the smoke can fill your entire home and discoloration of your belongings can start almost instantaneously. The soot from burning synthetic material is acidic and can stain surfaces permanently if not cleaned promptly.

Even after the fire is put out, the smoke and soot can linger on and continue to wreak havoc on your furniture and other belongings. Metals begin to pit, corrode and rust, and the wood suffers surface stains that can be permanent.

Small, microscopic particles in the soot and smoke can penetrate surfaces if they are not cleaned promptly and efficiently. These particles can even cause structural damage to the floorboards and other wooden structures in your home.

What should you do after a fire damage?

The first thing to do after a fire damage is to seek professional help. Trying to clean the smoke and soot by yourself can worsen the damage. Here at SERVPRO, we have a team of IICRC (Institute of Inspection, Cleaning and Restoration Certification) certified technicians that have years of experience in dealing with disasters of all sizes. Our experts ensure that the restoration process starts as soon as possible to reduce any permanent damage.

SERVPRO uses High-Efficiency Particulate Air (HEPA) Filter technology to remove any traces of the minute smoke and soot particles from your upholstery and carpet.

Smoke and soot can permanently damage your property and belongings. Make sure that you act fast and seek professional help as soon as you can to avoid any permanent damage.

Call SERVPRO of the Catawba County East at (828) 465-6504 today to schedule an inspection. Our experts are here to help.

Click here to learn more about the Catawba Fire Department.

Commercial Water Damage in Your Newton Florist Shop from a Leaking Cooler

11/1/2017 (Permalink)

Commercial Commercial Water Damage in Your Newton Florist Shop from a Leaking Cooler If your floral shop experiences water damage from a leaking cooler, rely on SERVPRO to remediate the damage quickly and thoroughly.

SERVPRO Acts Quickly to Dry Out and Remediate Water Damage

Your walk-in coolers are an essential part of your florist shop. You have to have them working at all times to keep the flowers fresh. If one of your coolers starts leaking, you have a two-fold problem – water damage to your Newton business and flowers in that cooler possibly spoiling.

The cooler could be leaking and leaving commercial water damage in your shop in Newton for a couple of different reasons. The drain line could become plugged, causing water to back up and spill over the edges of the coil. Alternatively, the coil assembly is not pitched back towards the drain hose, making water pool in front of the drain pan and leak from screw holes. Either way, you should contact us right away at SERVPRO so we can fix the problem and any water damage as soon as possible, so you do not lose merchandise or have further damage done to your shop.

Besides your flowers, the main thing you are worried about in a situation like this is your flooring. Painted concrete could blister or flake and then needs repainting. If the paint has lead in it, we hire a subcontractor who is qualified to remove the original paint. Concrete is a porous substance, so water could wick up and leave chalk-like calcium deposits on the surface which we can brush off. Surface films or dirt on concrete support mold growth, so we clean this by using a HEPA vacuum and an EPA-registered disinfectant if needed.

Ceramic tile and grout joints are usually waterproofed when installed. However, any cracks make it vulnerable to water damage. Water can penetrate the grout, causing expansion or warping to the subfloor, which means the tiles break apart and come loose. SERVPRO techs need to reinstall the tiles once the subfloor is repaired. It could be necessary for us to dry the floor from the bottom or to drill holes in the floor for proper monitoring. We use a nonpenetrating meter to check for moisture under ceramic tiles.

No matter the cause, SERVPRO of Catawba County East can stop your leaky cooler and get your shop dried out again quickly. Business owners in the areas of Maiden, Catawba, or Conover should call us right away at (828) 465-6504 when a problem arises.

For more information about the city of Newton, visit

Renovation Work Reveals Commercial Water Damage in Family-Owned Businesses in Newton

10/24/2017 (Permalink)

Commercial Renovation Work Reveals Commercial Water Damage in Family-Owned Businesses in Newton If you run into water damage while renovating your business, calling SERVPRO can help to prevent future damage.

Fixing Water Damage Issues During Renovation Can Prevent Future Problems

Business owners in Newton often upgrade and improve their stores to increase long-term profits. When customers believe a store is more modern, they feel higher levels of satisfaction overall and tend to spend more while shopping.

Some families have owned the same store for generations but when updating their Newton property, find commercial water damage during the renovations. Typically, most contractors who engage in renovations and improvements do not perform the work needed after discovering any unmitigated damage. The costs involved can also increase considerably, due to the change in plans and disruption of their workload. SERVPRO, however, does provide the services needed to remove damaged materials.

Our skilled professionals work alongside contractors to ensure that our customers receive results that help achieve their goals. Water damage can stall projects for lengthy periods for many reasons. We eliminate these obstacles and help your project stay on schedule.

Damage caused by water and moisture can take milder forms, also, such as staining ceilings and upper portions of walls. However, when severe damage exists, support beams can become less sturdy and unable to hold the weight involved in new projects. Other problems can surface, also, such as weak floors behind or under cabinets and counters, making it impossible to build new walls or other structures where desired. We clean these areas out of ruined materials, like wood, drywall, insulation and deteriorated concrete and prepare the area.

When water causes such extensive damage, finding the source can prevent future problems. Crucial to the future of your current project, we find where the water comes in and stop the flow. Even trickling water from a slightly leaky drain or water line can create substantial damage to new materials within a concise time. You can protect your investment when we partner with you to eliminate current and future problems.

Our equipment ranges from measuring and detection devices to machinery that can quickly restore drier conditions to the interior of your business. Many times, the path water takes may seem impossible to determine, but our hygrometers take the mystery out and reveal the location of increased moisture. When damage only involves slight cosmetic situations but you want to remove these issues, we can also assist you. We work with all sizes and complexities of water damage – we consider no job as too small or too intensive for us.

Locally owned and operated, SERVPRO of Catawba County East considers it an honor to serve other family-owned businesses. Water damage can prevent you from realizing your goals of an improved shopping experience for your customers, but we are always ready to come to your assistance. Contact us through our local number, (828) 465-6504, which we answer regardless of the time of day or night, or day of the year.

For more information about Newton, click here.

When Newton Homes Take Flood Damage in a Hurricane, SERVPRO Helps Them Recover

10/10/2017 (Permalink)

Storm Damage When Newton Homes Take Flood Damage in a Hurricane, SERVPRO Helps Them Recover If you are facing a flooding scenario, call SERVPRO right away for drying and restoration services. The quicker you call, the better the results.

Our Technicians are Standing By Ready to Respond to Your Flooding Emergency When You Call

While Catawba County may be spared of the high risks inherent to parts of North Carolina that are much closer to the coast, we are not quite far enough inland to consider hurricanes a trivial matter. Hurricanes can and do regularly reach as far inland as Newton, creating flood damage situations and other hazards inherent to such storms of large or even moderate size. In the event of a hurricane, your first priority should be to secure the safety of yourself and your family. Later, however, SERVPRO can help to reverse any damage done.
We are ready after every major storm and natural disaster to ensure optimal responses to flood damage in Newton and surrounding areas. Our mitigation strategy relies on readiness and industry-leading response times. Within hours of your first call to us, our technicians should arrive and begin working to stop as much damage as possible from affecting your home, providing services such as water extraction, boarding, and tarping. These small acts often end up saving each homeowner thousands once restorations begin. Once the storm is cleared, we can then begin more involved processes including full water removal and damage restoration.
The Restoration Process
The second phase of our process involves repairing and refinishing your home to get it back to how it was before the storm hit. The ultimate goal of SERVPRO franchises nationwide is to help get your home back to normal within weeks of the disaster, and we are no exception to the rule. Through combined efforts of certified technicians, trained contractors, and friendly representatives, we can help you to recover from the effects of hurricanes and tropical cyclones no matter how dire things may seem.
SERVPRO of Catawba County East is ready after every major storm to respond to local calls about flood and water damage. If your home takes damage in a storm, be sure to give us a call at (828) 465-6504.
For more information about the Newton, North Carolina visit:,_North_Carolina

Water Damage Can Ruin Paint and Wallpaper in Your Newton Residence

10/6/2017 (Permalink)

Water Damage Water Damage Can Ruin Paint and Wallpaper in Your Newton Residence Unwanted moisture in your home can cause your walls to bubble up. SERVPRO can completely dry out these areas and restore your home from water damage.

Solutions for Water Damaged Walls in Your Home

When a home experiences water damage, the water can affect it in many different ways. Drywall can lose its smoothness and crumble, leaving behind a mess on floors and openings in walls. Ceilings can bow down and even collapse, injuring anyone unlucky enough to be in the room at the time.

However, homes in Newton do not always experience such drastic episodes of water damage. Sometimes, damage reveals itself by peeling back layers of paint or causing wallpaper and border trim to come loose and bubble up in broad areas. Both can pose temptations to children who enjoy removing such areas to see who can pull off the largest piece.

The professionals at SERVPRO can fix the situation by drying the area completely. Determining the water's source can also help factor in the length of exposure. Newer water sources that only recently began pose much less risk than older sources. Older sources can mean additional locations in the home face higher risk of damage from moisture.

Removing flaking paint from walls in preparation of repainting can solve the problem but only after moisture levels return to normal. Repainting on damp walls can only result in paint that continues to perform poorly. Dehumidification efforts should continue until conditions return to normal humidity levels to help ensure painting efforts restore the room to perfect condition again.

For hard to replace wall borders, we can steam current ones off to preserve them for reapplication. If we begin before any become ruined, we can provide a better result for the homeowner. However, many times, this is not the case, and the homeowners must choose new border trim. We can ensure a fresh, clean, and a completely smooth wall that new trim can adhere to perfectly.

SERVPRO of Catawba County East can help restore your home after water damage affects your home's interior beauty. Call us at your earliest convenience, 24/7, any day of the year, at (828) 465-6504 for our 24-hour services.

For more information on Newton, visit

Prevent Water Removal Issues From Your Newton Grooming Salon Dog Wash Station

9/27/2017 (Permalink)

Commercial Prevent Water Removal Issues From Your Newton Grooming Salon Dog Wash Station It's not funny if a faulty station or problem with the setup causes a flood in your Newton grooming salon and you need professional water removal.

Water Removal Issues

Any pet grooming salon owner knows that washing a dog is a messy business. Whether your staff wash each pooch themselves in a dog washing station or have self-serve stations in place for customers to use, the risk of splashing is real – some dogs are happy with a bath, but others frolick and shake and cause a mini tidal wave.

However, it is not so funny if a faulty station or problem with the setup causes a real flood in your Newton grooming salon and you need professional water removal. Closing down for the afternoon while the issue is dealt with means less grooming, fewer customers, and less profit. That is why SERVPRO recommends taking care with your dog wash station setup and double checking for any potential problems.

The most important thing is to choose sturdy washing units made of a non-porous material such as stainless steel, or fully tiled units. A good robust tub does not leak. The tubs should also be big enough to handle even large breeds without causing overflow, and we also recommend choosing a hand-held shower sprayer option so you can direct the water.

Make sure all plumbing is tight and correct. If you are in doubt, it's better to call in a professional plumber than run the risk of a leak and the resulting need for water removal. Check the pipes and plumbing regularly and keep an eye out for signs of leaks such as damp patches or mold.

Be mindful of where you choose to install your dog washing stations. It is best if the surrounding area is tiled so that cleanup is easy and water cannot seep into the vicinity. Check grout between tiles regularly and replace it if it looks worn.

Of course, even with good planning accidents do happen. SERVPRO is on hand to deal with any water removal and cleanup needs. We equip our IICRC-certified technicians with free standing and truck mounted pumps and water extractors for swift water removal. You can also use our Emergency Ready Profile app to prepare your grooming salon for such eventualities.

For help with water overflow in Conover, Providence Mill, Startown, Drums Crossroads and surrounding areas, call SERVPRO of Catawba County East at (828) 465-6504 today.

To learn more about the city of Newton click here.